Hello !

The code has applied and on our side it looks like this: https://www.screencast.com/t/UbIacBCy

Should it look in a different way ?

Thank you !

Hello !

Please make sure to clear your cache. As you can see here a normal user sees it fine: https://www.screencast.com/t/waCknwHqp

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Hello !

Yes, edit your header, add another menu element in it: https://www.screencast.com/t/HnORLoaFH

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Hello !

For this feature to work as you want you will have to use SEO Yoast plugin.

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Hello !

Do they have space in the post editor ? Please send us a screenshot of how your posts look on the editor.

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Hello !

Yes, you can try 1024×1024, the best would be to practice more dimensions to see which one fits your style the best.

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Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hello !

Please re-edit your post, This seems to be an issue either with the font or with gutenberg. This is not controlled by the newspaper theme.

Thank you !

Hello !

Please try this css code: .category .td-category-description{
overflow: hidden;
display: -webkit-box!important;
-webkit-line-clamp: 3;
-webkit-box-orient: vertical;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Let us know the result !

Thank you !

Hello !

Every DOM is an element from your website. For a lighter website you will need to reduce the number of elements and modifications added to it.

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Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hello !

I am sorry for the misunderstanding !

Please use this css code: header .td-module-meta-info .td-post-author-name{
display:none;
}
.td-post-sharing {
display:none;
}

The code must be inserted in here: https://www.screencast.com/t/Qk1mdyD8k

Let us know the result !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please note that unfortunately at the moment there is no guide for WP Rocket since it is not a supported and tested plugin as you can see here: https://www.screencast.com/t/Y2xmhAdFo

We recommend using WP Super Cache.

Thank you !

Hello !

Please provide a link to your website so we can take a look.

Thank you !

Hello !

Please note that this is Newspaper Theme support ! For Thrive theme you will have to contact them.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

The header styles can be found in here: wp-content\plugins\td-standard-pack\Newspaper\parts\header

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

That will affect only this titles: https://www.screencast.com/t/grMgbuOQOpe

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We have our own custom work service here: https://tagdiv.com/web-development-services/ If you want, send them as many details as you can and also a link to your website and they will be more than happy to help you.

Thank you !

Hello !

Please note that at the moment the support is a bit crowded but we are doing our best to reply in max 24-48hrs.

Thank you !