Hello !

Can you let us know what section have you imported so we can test this on our side ?

Thank you !

Hello !

Are you running Google Auto Ads ? If that is the case then you cannot do anything about it it. The code will show where google thinks it is the most visible.

For other options you can go in Theme panel – Mobile Theme – Mobile ads.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please provide a screenshot of your sharing options in theme panel.

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Hello !

Unfortunately for that code at the moment that is the only option. I have passed this to our developers in order to take a look and see what can be done here.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please try to remove and re-install tagDiv composer plugin.

Let us know the results.

Thank you !

Hello !

Simply hover your mouse in this area and you should be able to click on the zone area: https://www.screencast.com/t/oxRfvjgffd

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

Please post a screenshot of your setting in theme panel and please make sure to clear your cache.

Thank you !

Hello !

Can you please provide a screenshot of your ad setup. On the ad box element you should have this option here: https://www.screencast.com/t/QGolInMq This will apply only for image ads.

Thank you !

Hello !

Please provide a screenshot of how you set the video and what video you insert.

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Hello !

1. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also try and reinstall the tagDiv Composer.

2. My personal recommendation is to change all the blocks to flex blocks. They are way more customizable.

3. You can find only the covid stats in the tagDiv Composer list as you can see here: https://www.screencast.com/t/XNMNB66J76s

Let us know the result !

Hello !

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please make sure that you have set up the mobile theme as you can see in our guide here:https://forum.tagdiv.com/the-mobile-theme/

Let us know the result !

Thank you !

Hello !

The normal blocks are older features and do not have so much customization abilities. I recommend you to switch all the blocks to flex blocks.

Thank you !

Hello !

Latest articles can be translated from Theme Panel – Translations: https://www.screencast.com/t/q7cv24ts9j

Thank you !

Hello !

You can use the column text element in order to render shortcodes or use HTML codes.

Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Hello !

Please note that if you are using a PRO demo, your footer will be editable using tagDiv Composer. You will need to open tagdiv composer on any page, scroll to the bottom of the page and edit your footer.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please set your excerpt length to 10 and provide us a link to your website. Once set it should work for both options.

Thank you !

Hello !

Please try and re-install the tagDiv Composer plugin. Also make sure to check your requirements as per our guide here:https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

There you have the ads, are you runing an ad block ? Or please try from another device.

We have tested your website from multiple devices and browsers and all look good. This is how wee see it on firefox: https://www.screencast.com/t/o6eJvFfudf3

Thank you !

Hello !

I have replied here too: https://forum.tagdiv.com/topic/edit-and-add-fields-of-the-comment-box/

Thank you !

Hello !

Please provide a link to your website and we will take a look.

Thank you !