Hello !

The embedded videos from instagram & facebook are not working at the moment.

For the space you will have to edit your post content because it seems that there are empty paragraphs in the content which have to be adjusted using gutenberg or classic editor.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

If you are running AMP Auto Ads you will have to insert your ads in here: https://www.screencast.com/t/JgC3CuGY7LS

If not, ads must be inserted in Theme Panel – Ads – And where you want them to be displayed.

Please make sure that there is nothing blocking the ads like a plugin.

Thank you !

Hello !

That should work if the customization is done in here: https://prnt.sc/va0rqt

Please let us know the result !

Thank you !

Hello !

1. You will have to do it manually. Demos automatically import with that because of the looks. You can use raw elements if you want to not have the styling active.

There might be a plugin conflict or insufficient resources available. I have checked this on our side and everything runs smoothly.

Thank you !

Hello !

Please show us a screenshot of your filters in the block so we can take a look. Also I guess that your category already has posts.

Thank you !

Hello !

There are 2 categories:

Cloud library templates
Standard templates.

Everything that is found in Cloud Library templates are fully editable using tagDiv Composer. Flex Blocks are fully editable using tagDIv Composer and. You cannot add author photo on blocks.

” How do I change the default on pull quote and block quote in posts from centre align to left align and not capitals? ‘ this is a wordpress / gutenberg feature.

Newspaper theme will not affect on post content only on post template.

If your category pages are cloud libray templates you will need to edit the template using tagDiv Composer, right click on the element and press delete.

I hope this was helpful !

Thank you !

Hello !

Unfortunately without a proper inspection we would be only guessing what happens there and it will take ages to find a solution.

You can send us your informations using gmail confidential: https://support.google.com/a/answer/7684332?hl=en

Thank you !

Hello !

I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Hello !

This is a seo issue from what I can understand. Take a look at this topic and let us know the result: https://www.mtu.edu/umc/services/digital/seo/

Thank you !

Hello !

A mobile template can be created in any way and you can create one without assign it so you can see how it looks.

Please note that the mobile templates can be found in Pages.

Follow this topic for more information: https://forum.tagdiv.com/topic/mobile-themes-cloud-library-v10-3-7-update/

Thank you !

Hello !

Please follow our video tutorial in order to apply a template globally: https://www.youtube.com/watch?v=I1R3j1QYod0

Thank you !

Hello !

Please make sure that your cache is being cleared all the time because this sounds like a caching issue. We have no reported issue for this that more users experienced this. There are only isolated cases which were caused by external elements.

Also please let us know more information about your issues

Thank you !

Hello !

I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Hello !

I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Hello !

Please make sure that you have cleared your cache as you can see here: https://www.screencast.com/t/m0B83dG9CPw this ad is working.

You can also try checking your website from other websites.

Thank you !

Hello !

Please follow our video guide in order to update your header logo: https://www.youtube.com/watch?v=HXQQygkCCJo

Let us know the result !

Thank you !

Hello !

This worked, this is how we see it: https://www.screencast.com/t/zT1s2wECC on chrome and this is how it looks on firefox: https://www.screencast.com/t/YSPxtrCRiR

Thank you !

Hello !

I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Hello !

After any change you make sure that you have cleared your cache, this can be because of the cache that has build up. Please provide a link to your website in order to take a look.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Hello !

Please try and edit the page after being published and remove the header and footer then from the website manager.

Let us know the result !

Thank you !

Hello !

Indeed on words this seems to be an issue that I have reported to our developers so they will take a look.

You can use the letter excerpt which is more precise at the moment: https://www.screencast.com/t/uS2Cf1H0P

Thank you !

Hello !

At the moment this option is not available in Newspaper Theme.

Thank you !