Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

1. I cannot see any social media on your post: https://www.reisverhalen.info/bestemmingen/portugal/de-wilde-westkust-van-zuid-portugal/

2. There is no admin part on your post.

3. The related articles are translated: https://www.screencast.com/t/n4QB1FKoLeI

4. The footer does not show about us.

Thank you !

Hello !

Unfortunately we do not have any discounts available at the moment.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

I am sorry for the misunderstanding !

At the moment there is no option to preset a template for each page but what you can do is to create one template, save it and after that you can copy the code of the page: https://www.screencast.com/t/R8MPhANso ; https://www.screencast.com/t/dvLw4KzZB and you cna use this shortcode on the next page you. Please note that when you will open the new page using tagDiv Composer you will receive a notice that states ” This content has not been created with Tagdiv Composer” simply resave that page and that will work.

Unfortunately for the moment CPTs cannot be used with Cloud library templates, only with standard templates from theme panel. You can make them as you can see in our guide here:https://forum.tagdiv.com/custom-post-type-support/

I hope this was more helpful !

Thank you !

Hello !

Newspaper Theme is compatible with WooCommerce but please note that by default Newspaper Theme is a Newspaper / Magazine theme, therefor it will be more focused in this direction.

You will have to use woocommerce shortcodes for a better usage of the woocommerce on this theme.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

If you have an empty column it is better to remove it because you can always re-add it using tagDiv Composer.

Thank you!

Hello !

Please note that the Envato policies are that only one license can be used on one website. Obeying the rules can lead to an Envato Ban. Also the licenses that you find cheaper only offer cracked version of the theme and do not benefit from all the updates and features. Also we do not offer support to cracked licenses.

The only official way to purchase Newspaper Theme is Envato Market: https://themeforest.net/item/newspaper/5489609

Thank you !

Hello !

Much code is not needed, maybe some css adjustments.

As for the width of your templates you have some pre-set settings for the ROWs as you can see in our video here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=5s

You can create multiple post types and assign them to the category or individually as you can see here: https://www.youtube.com/watch?v=I1R3j1QYod0

I hope this helps.

Thank you !

Hello !

Please note that the support team is a bit crowded at the moment and we are doing our best in responding to everybody as soon as possible.

Thank you for your patience !

Hello !

Please show us a screenshot of what settings you have made to your ad and send a link to your website in order to inspect.

Thank you !

Hello !

At the moment Newspaper Theme does not have this options. You can however try some external plugins for this.

Thank you !

Hello !

Please provide a link to your website in order to inspect and see what can be done.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

We will take a look and reply via e-mail.

Please note that the support is a bit crowded at the moment but we are doing our best in answering as fast as we can !

Thank you !

Hello !

Unfortunately at the moment there is a bug in Excerpts and they work only if you set them to letters not words as you can see here: https://prnt.sc/v9vmtg

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

Yes, unfortunately at the moment all the viewports are as 1. You can hide an element on one viewport. You can now edit your mobile viewport if you choose to use a Cloud Library Mobile template. Find out more about it in this topic: https://forum.tagdiv.com/topic/mobile-themes-cloud-library-v10-3-7-update/

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !