Hello !

We are sorry for the misunderstanding ! At the moment the update does not have an ETA but our developers are working on it and will provide an update as soon as possible.

Thank you for your understanding !

Hello !

Please follow this topic for more details about this modification: https://forum.tagdiv.com/topic/add-more-custom-ads-in-theme-panel/

Thank you !

Hello !

You will have to insert ” mailto: ” tag before your email.

Example: mailto:contact@tagdiv.com

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you !

Hello !

For Warning: getimagesize, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side.

Thank you for your understanding!

Hello !

For problem 1 you can set the image size from tagDiv Composer as you can see here and no matter what the image size will be you will be able to adjust it from there if needed: https://www.screencast.com/t/4YMCUJ5EFlbG

For the second problem you will have to insert the block in an empty ROW and edit the ROW background as you can see here: https://www.screencast.com/t/RB0YvBla

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The older versions also work as a backup, if you are using cloud library templates then those should not be affected.

Thank you !

Hello !

As you can see here this happens because of an image that is not loading. Find the image and re-upload it: https://www.screencast.com/t/KIPyhhnO

Thank you !

Hello !

You are using the responsive template at the moment: https://www.screencast.com/t/7OJs2NJH Mobile theme should look differently. For mobile theme please follow our guide here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

I am sorry for misunderstanding !

In order to resize the featured image you will have to do it as you can see here: https://i.imgur.com/nbjzMYS.png ; https://i.imgur.com/uyxUqKi.png

The options from here: https://www.screencast.com/t/E5a0i5qF0 will allow you to change the image loading size ( The image will not be loaded as an 3MB one, it will be loaded as 1MB one, for example )

Thank you !

Hello !

I would personally recommend you to start it fresh. Also please note that for custom codes like CSS / HTML you can use now the Theme panel option which most of our users find it handy: https://www.screencast.com/t/0TfO10Li5zBT

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

For inline ads we recommend you to use Cloud Library template as you can see here: https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you !

Hello !

Unfortunately this option is not possible at the moment in Newspaper Theme.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Also please let us know on which pages does your tool identifies this issue.

Thank you !

Hello !

Unfortunately this method does not work. The fastest and easiest workaround is to copy the templates as I have mentioned above.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

Unfortunately that option cannot be removed. Also for custom work you can contact our team here: https://tagdiv.com/web-development-services/

Thank you !

Hi,

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!
Thank you!

Hello !

On all the flex blocks you should find these options that can be enabled or disabled: https://www.screencast.com/t/4nXPLdkV

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

By editing the block using tagDiv Composer you will be able to choose images flotation as you can see here: https://www.screencast.com/t/pptLkuNnXvfL I have used a Flex Block 1.

Thank you!

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you !