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Vlad S
tagDiv Staff

Hello !

All the recipes posts are fully created with gutenberg as you can see here: https://www.screencast.com/t/dWld5SAsPS

Thank you !

Vlad S
tagDiv Staff

Hello !

The whole theme is dynamic and everyhting adjusts depending on what you work on it. If this is a page speed matter you can follow our tutorial here: https://forum.tagdiv.com/how-to-make-the-site-faster/

The CSS of the mobile theme can be found in here: wp-content/plugins/td-composer/mobile/style.css

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

For categories you will have to add a category template and edit it using tagDiv Composer: https://forum.tagdiv.com/cloud-library-category-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

You will need to reinstall the theme in the renamed folder, or to change the name of the folder back.

Thank you !

Vlad S
tagDiv Staff

Hello !

There seems to be a conflict between your plugin and tagDiv ones. The plugins you use have not been tested by our development team and they will not be covered by the support: https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this layout cannot be achieved using Newspaper Theme. Also from what I can see your template will become not mobile friendly for google since all the elements are so close together and small.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please edit your Flex Blocks and set the author to be shown: https://www.screencast.com/t/Zo9xowkUm

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to add the rating in the post here too: https://www.screencast.com/t/OyeXU2yj

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option has not been tested by our developers and it is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Vlad S
tagDiv Staff

Hello !

For this you can follow our tutorial here: https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

By using the tagDiv Composer on your header you can edit the logos as you can see here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=1s

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

We do not have private support. If a case needs more attention then we can call the user on e-mail with the credentials. Find out more about it in our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available with Newspaper Theme at the moment.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

We will reply via e-mail.

Thank you !

Vlad S
tagDiv Staff

Hello !

On the Cloud library templates you have to edit them and add the source here: https://www.screencast.com/t/Cn8pFGeAk ; https://www.screencast.com/t/5rISqZvT89

Thank you !

Vlad S
tagDiv Staff

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Vlad S
tagDiv Staff

Hello !

1. We recommend you to import a cloud library footer which will be fully editable using tagDiv Composer: https://forum.tagdiv.com/footer-templates/

2. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

3. You can edit your page using tagDiv Composer and use woocommerce shortcodes as you can see here: https://docs.woocommerce.com/document/woocommerce-shortcodes/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

You have to contact your host and let them know that there are caching issues.

Thank you !

Vlad S
tagDiv Staff

Please note that the PRO demos and all the cloud templates are fully editable using the tagDiv Composer as you can see here: https://www.screencast.com/t/nijiV7sEv

You can select the ROW and remove or change its background.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Viewing 25 posts - 9,051 through 9,075 (of 18,283 total)