Hello !

On mobile theme you can use the mobile editor to create your pages: https://www.screencast.com/t/tqqitFsQTxla

Please note that the mobile editor does not render shortcodes.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

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Hello !

For a clean install we suggest completely removing the tagDiv Plugins and Newspaper Theme. After that you can install it by following our documentation here: https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you !

Hello !

That page cannot be replicated on Newspaper Theme. You will have to use a theme built for that. Also the theme you have presented does require some custom work for some features.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The author can be disabled from Theme Panel – Block Settings : https://www.screencast.com/t/XPHSj2Dl

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Hello !

Please make sure that you have followed our documentation where you will find answers to all your questions: https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you !

Hello !

Please make sure that you have followed our documentation where you will find answers to all your questions: https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you !

Hello !

Please activate tagDiv Standard Pack plugin.

Thank you !

Hello !

We have investigated your website and everything seems to be in order: https://www.screencast.com/t/vlGD3abvtPj

Thank you !

Hello !

Please note that unfortunately this option is not possible.

Page template can be edited using TagDiv Composer only. Gutenberg can edit only the page content, also Gutenberg will not recognise the TagDiv Composer shortcodes.

Thank you for your understanding !

Hello !

1. For category it is normal what you are seeing. Please complete your template import. Follow our documentation here: https://forum.tagdiv.com/cloud-library-category-templates/

2. For a popup option you will have to use a 3rd party plugin. Unfortunately we have not tested any so we cannot recommend one.

3. After changing each viewport we recommend refreshing your page because browsers are not able to find the mobile versions all the time. Also please make sure you have cleared your cache.

Also because your topic has gotten to be so hard to read I will kindly ask you to open a new thread for each problem you have and do not post multiple replies. You can edit your reply here: https://www.screencast.com/t/lrsZz8quKjw

By having 3-4 replies from you in 1 topic will only make your wait time longer.

Thank you for your understanding !

Hello @teadocents !

If you have only the sharing like whatsapp that is because whatsapp is a mobile app only and will not work on desktop.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

That page was custom created. Unfortunately Newspaper Theme does not have elements like those.

Thank you !

Hello !

Please check and make sure what fonts you are using. If there are multiple we suggest you using 1-2 maximum.

Thank you !

Hello !

Please note that page speed is not covered by the Newspaper support team. You can follow our users tutorials here: https://forum.tagdiv.com/best-of-forums/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

That is a Gutenberg option. You will have to contact Gubenberg for that.

Thank you !

Hello !

The news ticker is a tagDiv Composer element and can be removed by right clicking on it: https://www.screencast.com/t/2kVU43mqnB

Thank you !

Hello !

Your e-mail arrived in our SPAM folder, I have passed it to my colleagues and they will reply to you as soon as possible.

Thank you !

Hello !

The demos are identical: https://www.screencast.com/t/8xqYbcISuK

Thank you !

Hello !

Unfortunately your screenshots do not work. Please provide proper screenshot.

Thank you !

Hello !

Unfortunately your screenshots do not work. Please provide proper screenshot.

Thank you !

Hello !

Once the Mobile Theme plugin is disabled you will see the responsive desktop version. That will render your desktop version. Unfortunately by changing a block in the mobile view port will affect desktop too.

Thank you for your understanding !