Hello !

This option works perfectly on our side.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

We are sorry for the delay, at the moment the number of request is very high, our team is doing their best in resolving all topics as soon as possible.

We will reply via e-mail.

Thank you !

Hello !

We are sorry for the delay, at the moment the number of request is very high, our team is doing their best in resolving all topics as soon as possible.

We will reply via e-mail.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You should be able to edit that from here: https://www.screencast.com/t/lhvx0nAcnoc

Thank you !

Hello !

Starting from a list where you can insert the html link: https://www.screencast.com/t/s1oa3RT6nYtJ To a text with image as you can see it here: https://www.screencast.com/t/iHVgWCHcugR Or you can use a column text element in which you can insert html codes: https://www.screencast.com/t/SaBBnHFQw

I hope this was helpful !

Thank you !

Hello !

The file should be this and located in here: https://prnt.sc/qqlew6

I hope this was helpful !

Thank you !

Hello !

Your website is cached and is showing the Mobile Theme. Please clear your cache and try again. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Hello !

We will reply via e-mail.

Thank you !

Hello !

Please provide a link to your website so we can inspect this issue.

Thank you !

Hello !

If you want to improve page speed please contact our custom work team in order to create you an offer and help you in this matter: https://tagdiv.com/premium-customization-services/

Thank you !

Hello !

Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e

Thank you !

Hello !

This option works perfectly on our side.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Unfortunately this option is not available with Newspaper Theme.

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Please use this code: .td-post-content .wpb_content_element .adsbygoogle {
margin-left: -15px!important;
}

The code must be inserted in here: https://www.screencast.com/t/3zYzY4sLdum

Thank you !

Hello !

Everything seems to be ok now !

Thank you !

Hello !

We are sorry for the inconvenience that you’re experiencing !

We don’t hate such questions and we are glad to help as much as we can but such services are not covered by the theme support as the support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/

Your website in particular takes 7.6 seconds to load on gt-metrix. If you go into the Waterfall tab you will see that 1 element from newspaper does take 2 seconds to load but after that you will see this: https://www.screencast.com/t/4SniNyqaz

Also please note that your homepage seems to be heavy having 1.75MB, Also you have 1.5 seconds loading time due to the Autoptimize plugin.

As an idea, please check big websites like BBC News, yahoo News or what website you want and you will see their scores. You’re scoring: 97 page speed on 415 posts. This is influenced by your hosting plan too.

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also due to the winter holidays we are a bit behind schedule replying to large amounts of support requests especially on our email address.

We understand your frustration and we are sorry for the inconvenience !

If you need page speed implementation we do offer such a service on our customization page here: https://tagdiv.com/custom-services-page-speed-optimization/

Thank you !

Hello !

For this matter you will have to contact your hosting team in order to help you in this matter.

Thank you !

Hello !

As you can see here this option is available with Flex Blocks: https://www.screencast.com/t/AjTKLnNyi5t You have to select the viewport and after that do the changes.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

1. In order to have a relevant page speed we suggest you to follow our requirements and page speed documentation (which you did ) and after that start posting because an “empty” website will not be relevant for your users in the future. Also please note that page speed is not controlled only by the theme. There are other factors like Host, number of plugins, images, all these influence the Theme.

2. If you don’t have standard pack you will have to edit or create your footer page in order to edit it. Find out more about it here: https://forum.tagdiv.com/footer-templates/

3. f you’re seeing only NAVER

This issue happens when updating from an older version of the theme so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

• This reply was modified 6 years by Vlad S.