Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

We have tested this option on our side and everything worked out fine.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately the only available sort is this one in tagDiv Composer: https://www.screencast.com/t/ql2pdFw1kNch

Any other sorting options will require custom work which is not covered by the support team due to our support policy:https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Hello !

By going into Dashboard – General and add this: F j, Y,g:i a -> into your custom time as you can see it here: https://www.screencast.com/t/Y17x8KXP

I hope this was helpful !

Thank you !

Hello !

That is achievable by editing the block filter and add the category id in there as you can see it here: https://www.screencast.com/t/XkHzcpvxRpo

I hope this was helpful !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Unfortunately this option is not available with Newspaper theme.

We have not tested this option with a 3rd party plugin in order to recommend any.

Thank you for your understanding !

Hello !

The image captions can be added when inserting the image using wordpress, that remained the main wordpress feature as you can see it here: https://www.screencast.com/t/4DVyKcZqmN5

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Hello !

We are sorry for the inconvenience created !

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 and with the winter holidays we had a huge number of requests.

Thank you !

Hello !

1. Please make sure that you are not having a plugin conflict. Disable ALL the plugin except tagDiv ones and see if the issue is still there.

2. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

1. Please make sure that you are not having a plugin conflict. Disable ALL the plugin except tagDiv ones and see if the issue is still there.

2. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

You can edit the footer by going into Pages – Edit footer with tagdiv composer as you can see it here: https://www.screencast.com/t/ai3pyH09uuCa

Find out more about it here: https://forum.tagdiv.com/footer-templates/

I hope this was helpful !

Thank you !

Hello @Ericrnewton

We have investigated your website and everything seems to look pretty beautiful and everything works. Let us know if this issue was fixed or maybe we’re looking in the wrong place.

Thank you !

Hello !

That can be achieved by editing the block using tagDiv Composer and in the filter tab you can add more category id’s as you can see it here: https://www.screencast.com/t/QgU8UTKZLaT

Thank you !

Hello !

In order for the page speed test to be relevant you have to configure your pages fully, add more posts. Your website has only 2 posts. As you can see here now your website is pretty sharp and fast: https://gtmetrix.com/reports/pelbest.com/DANRP5AF

Thank you !

Hello !

1. That is because the text is smaller on the date than the other text.

2. I am not sure what exactly are you trying to achieve by editing the styling, can you be a bit more specific please?

Thank you !

Hello !

What version of the theme you’re running ? This issue has been fixed in the 10 update and we currently are at 10.2

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Yes, you can as long as you edit the cloud template ones. Find out more about editing the headers using the tagDiv Composer here: https://forum.tagdiv.com/header-manager/

Thank you !

Hello !

If you’re using a Schema plugin like Yoast then you will not be affected at all. This issue will be fixed in the following update.

Thank you for your understanding !

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Hello !

Our developers are working on fixing this. In the 10.2 update htere have been made improvements and this fixed a lot of users issue.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Our developers are working on fixing this. In the 10.2 update htere have been made improvements and this fixed a lot of users issue.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– The adsense code

Our team will take a look !

Thank you

Hello !

Our developers are working on fixing this. In the 10.2 update htere have been made improvements and this fixed a lot of users issue.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– The adsense code

Our team will take a look !

Thank you

Hello !

They seem to work for me but here is a new one: https://www.screencast.com/t/co2fbFL8Ca7

Also: Theme Panel – Custom Code – Custom CSS

I hope this was helpful !

Thank you !