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Vlad S
tagDiv Staff

Hello !

Your errors seem to come from all in one plugin: https://prnt.sc/qn2tv2 Also please make sure that you test amp pages because those you tested are not amp pages.

All amp pages must be tested with http://www.example.com/?amp ;

Also you will have to increase the size of your images because the images are too small and that is the reason why you you will see : https://searchengineland.com/google-now-wants-larger-images-amp-articles-291493

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be achieved using the ajax categories as you can see it here: https://www.screencast.com/t/H0AuoEPYT6

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

When you are using the mobile theme plugin you will have to create your pages in the mobile editor ( at the bottom ) of each page and add content in there. TagDiv Composer is not available on mobile theme.

For more please follow our documentation here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

As long as you refresh your key before removing the account everything should be good to go. In order to reset the key you will have to go into Theme Panel – System Status: https://www.screencast.com/t/GpYCnp8kvyqq

Thank you !

Vlad S
tagDiv Staff

Hello !

When adding a menu element through tagdiv composer please make sure that you have content in that menu. Find out how to create your menu here: https://www.wpbeginner.com/beginners-guide/how-to-add-navigation-menu-in-wordpress-beginners-guide/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

You have to insert only the body code because the header one is loaded automatically.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

Our developers are working on fixing this. In the 10.2 update htere have been made improvements and this fixed a lot of users issue.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

Can you provide a screenshot on were exactly are you seeing that option ? You can upload photos via this button: https://www.screencast.com/t/vdeOaSZte0u9

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

Yes, for each font type and style the browser will create a request. We recommend using 1-2 fonts with as little as modifications. Check all your fonts and also look for unwanted ones.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

For that you will have to edit the footer page and change the ROW background image as you can see it here: https://www.screencast.com/t/mevNyOOV ; https://www.screencast.com/t/DqzLYkR0PuF

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

The Revolution slider is found in a bundle in Newspaper Theme. You should find it in this folder: https://prnt.sc/qn084r ; https://prnt.sc/qn07sx

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

If you are using a background color / image this will cause the boxed layout.

Let me know if this helped you !

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use this css code in order to cancel your color effect on the page: .td-fast-news .tdm-header-style-1.td-header-wrap .td-header-menu-wrap-full, .td-fast-news .tdm-header-style-1.td-header-menu-wrap.td-affix {
background:transparent!important;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– Your adsense code in order to inspect it.

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect and see what can be done.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

Please post a screenshot of the widgets you want to edit so we can provide a solution.

Also provide a link to your website so we can inspect it.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can take a look at our page speed optimize tutorial and try it: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be disabled from Theme panel – footer – instagram settings as you can see it here: https://www.screencast.com/t/gushhikr

Thank you !

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