Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Hello !

Unfortunately we have not tested any 3rd party solutions for this. You will have to search and see if there’s a plugin for this or something similar but please note that untested plugins are not covered by the support team.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Unfortunately at the moment the only option is to set the ticker to manual as you can see it here: https://www.screencast.com/t/BrbboZlxm

Thank you !

Hello !

In order to have that layout you will have to simply edit each block using the tagdiv composer and set the filters accordingly: https://www.screencast.com/t/FIMCMinKYwF

Please note that if your posts are in more categories you will have to exclude them by id as you can see here: https://www.screencast.com/t/rbVduyIsqafN add the post id with negative in front as: -50, -25 etc

Thank you !

Hello !

While editing your page using the tagDiv Composer simply right click on the element and delete it: https://www.screencast.com/t/zd1sgq1TV1J In order to edit your page using the tagDiv Composer please click here: https://www.screencast.com/t/vXtFZl9Hgih0

Thank you !

Hello !

We have investigated your website and the issue seems to be gone now.

Please let us know if the issue is still there.

Thank you !

Hello !

Unfortunately your issue is bit tricky. That host option is very limited. You can either go with business but we don’t recommend that either or change the host.

If the client wants we are able to offer a refund but as you’ve mentioned too, this issue is not necessarily theme related.

We suggest changing hosts.

Thank you !

Hello !

Please note that this option is not available with Newspaper theme. You will have to use a 3rd party plugin but unfortunately we have not tested any in this matter so we cannot offer support for the due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Hello !

1. On mobile theme you can use this css code to adjust: .home .td_module_mob_2 .td-module-thumb,
.home .td_module_mob_2 .td-module-thumb a:last-child {
height: 250px;
}

The code must be inserted in here: https://www.screencast.com/t/3zYzY4sLdum

2. Please provide a link to your website without the coming soon page so we can provide css code.

3. That option is not possible with Newspaper Theme.

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Please note that this is not a Newspaper Theme related. After a quick google search I’ve Found this topic that might be helpful: https://support.google.com/webmasters/thread/4214818?hl=en

Thank you !

Hello !

We will reply via e-mail as requested in that topic.

Thank you !

Hello !

Unfortunately you cannot edit the post CONTENT with tagDiv Composer. You can only edit the layout in which the post is displayed. You can add elements in the template but they won’t be able to fit INTO your content.

I hope this was helpful !

Thank you !

Hello !

1. We have tested your pages and the fonts work: https://www.screencast.com/t/SzA9RvmIhdg

2. Please make sure that you’ve configured AMP properly. Follow our tutorial in order to understand how AMP works: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

3. That is because your website is cached. Please try a cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

You can disable this option by going into theme panel here: https://www.screencast.com/t/AZ4XT6rNV And

Thank you !

Hello !

When we finish inspecting we will reply to your e-mail.

Also please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 and with the winter holidays we had a huge number of requests.

Thank you !

Hello !

If you have changed it from the Thme Panel and it didn’t work that means that your’e using a demo which is editable using the header manager and editing the header logo. https://forum.tagdiv.com/header-manager/: https://www.screencast.com/t/j2Og0K5ahl7h

Thank you !

Hi,

You can use a licence key for one single product.

According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello !

Please provide a link to a post where the ads are not centered so we can inspect.

Thank you !

Hello !

For 1. you have to set the post format to video as you can see here: https://www.screencast.com/t/ajqPNNqFx ; Please note that this option works only with post style; 8,9,10,11 : https://www.screencast.com/t/rF4Wg2Fgy

2. In order to set a playlist please follow our tutorial here: https://forum.tagdiv.com/video-playlist-2/

3. Open the page using the tagDiv Composer, insert a Column text element and and add the youtube link as seen here:https://www.screencast.com/t/uD1ia3eiqSP

Thank you !

Hello !

Yes, those are default options, if you want to be able to edit that you will have to recreate that footer using a cloud library template. You can follow the link above in order to create a beautiful footer page.

Thank you !

Hello !

You will have to open those errors and see what they mean because we cannot see any errors, those are displayed only to the owner ( you ).

Open them and take some screenshots and post them here so we can inspect and provide solution for it.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you