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Vlad S
tagDiv Staff

Hello !

As mentioned above.

You have to know what pages you want to have the background ads.

You can do this for any page, category and cloud templates.

Let us know where would you like to hide the ad.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

Another option would be to set your website in maintenance mode and provide us credentials to check it. Also a full backup of your website is required.

Unfortunately there are not many options to find a solution without inspecting your website. and we need access in order to see the issue.

Let us know if this is something that you feel comfortable doing.

Thank you !

Vlad S
tagDiv Staff

Hello !

We have investigate your website and as you can see you can improve your page speed using a cloudflare, minfying the javascript ( I would suggest Fast Velocity Minify ) is not tested with newspaper theme but We have seen that a lot of users use it and it provides better results.

Here are the results: https://www.screencast.com/t/SlKflrCwyFsL

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to create a category template on a page we recommend you following our tutorial here: https://forum.tagdiv.com/cloud-library-category-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use the column text element in order to render shortcodes. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

Unfortunately that header has not been designed to stay in center. You will have to edit and create a new header if you want. Find out more about it here: https://forum.tagdiv.com/header-manager/

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Also provide your adsense code so we can test.

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

Unfortunately the only ways are the forum and gmail access. You can send us your informations via Gmail Confidential. Find out how here: https://support.google.com/a/answer/7684332?hl=en

Thank you !

Vlad S
tagDiv Staff

Hello !

For that you will have to create a footer template in order to be able to edit it. Find out more about the footer templates here: https://forum.tagdiv.com/footer-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to edit that you will have to use the header manager and edit the header ROW as you can see it here: https://www.screencast.com/t/gsoqCvPbpnA ; https://www.screencast.com/t/ktETkY4t

Thank you !

Vlad S
tagDiv Staff

Hello !

You have to disable the mobile theme plugin. And edit the page with tagDiv Composer: https://www.screencast.com/t/gsoqCvPbpnA ; https://www.screencast.com/t/gsoqCvPbpnA

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for misunderstanding your issue !

This is achievable but it will require custom work. This can be done by our team if you send them a message here: https://tagdiv.com/premium-customization-services/

In order to be faster you can include this topic into that e-mail.

Thank you !

Vlad S
tagDiv Staff

Hello !

If you’re using a post template from the cloud library you can add the Ad Box element using the tagDiv Composer inside the post and you will be able to add the adsense code in the custom code tab as you can see it here: https://www.screencast.com/t/UZSaflhu4xy

If you want to add the ads inline you can by editing the post loop with tagDiv Composer: https://www.screencast.com/t/SjSrvX9maxMt

Thank you !

Vlad S
tagDiv Staff

Hello !

If you want to edit the homepage you have to use the tagDiv Composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/ Please let us know where exactly you face the issues so we can provide a solution for it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

This player renders well on your mobile theme as you can see it here: https://www.screencast.com/t/WkR3ha5h00wQ Unfortunately on the mobile theme you can’t do much about it.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

What subcategories do you mean ? Can you provide a photo ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Even tough WP bakery is a tested plugin I personally wouldn’t recommend using it. Since tagDiv Composer was created as our own page builder the developers are working on developing this plugin.

You can use wp bakery on a page / post where there are NO tagDiv composer elements.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

On mobile theme you will have to insert the ads code in here: https://www.screencast.com/t/MCvXpHVpJ

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not possible with Mobile Theme.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately there are some bugs in the instagram implementation. Our team are working in fixing this in the future updates.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

In order to make the header full width you have to select every row of your header using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

If you’re using a background image or color the layout will become boxed.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Cloud library headers are fully editable with TagDiv Composer. You will have to edit the header using the tagDiv Composer, select the Sticky Mobile Menu and remove all the content from it: https://www.screencast.com/t/tgQTMVi76R9

Thank you !

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