Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

In order to receive support we need to know more details about your issue. Also please provide a link to your website in order to inspect.

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Hello !

For cache we recommend using WP Super Cache. You can follow our tutorial in ordear to see how this has to be installed and how to set it up: https://forum.tagdiv.com/cache-plugin-install-and-configure/

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Hello !

You will have to edit the header using the tagDiv Composer and the header manager in order to edit the row background colors as you can see it here: https://www.screencast.com/t/6GfZlrUQEVwf ; https://forum.tagdiv.com/header-manager/

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

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That is a default template which is non editable. You will have to use a custom footer page which is fully editable using the tagDiv Composer. You can find out more about it by following our tutorial here: https://forum.tagdiv.com/footer-templates/

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
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Our team will take a look !

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Hello !

Please open those errors and see what the error represents so we can have an ideea if that comes or not from Newspaper theme.

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Hello !

By default the menu uses a high z-index (999) You can overwrite this bug by setting the Z-index on the 2nd menu lower. I have set it to 500 as you can see: https://www.screencast.com/t/DBa1V9fBBiO

I hope this was helpful !

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Hello !

You can import a background image via css but the easier way would be the method explained as example here: https://forum.tagdiv.com/topic/background-image-ad/#post-327186

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Hello !

It depends on the pages you want your ad to be shown.

For example:

When you set a background image / color your layout will become boxed. And you could “hide” the background ad on certain pages if you apply a cloud template on that page and set the row width.

In that way the cloud template will overwrite the theme panel background setting and it will “hide” the ad.

You can do this for any page, category and cloud templates.

Let us know where would you like to hide the ad.

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Hello !

Please provide a link to your website so we can inspect. Also please make sure that you’re following our AMP tutorial closesly: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

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Hello !

We are sorry for the inconvenience created and for the misunderstanding !
Those strings do come from the Newspaper theme but you will need WPML which is the only compatible multi lingual tested to work with Newspaper Theme.

Our support policy states that we cannot offer support for untested plugins: https://forum.tagdiv.com/newspaper-theme-support/ so we cannot offer assistance for polylang or other translation plugins.

Also please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 and with the winter holidays we had a huge number of requests.

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We have inspected your website but couldn’t find an issue, can you please provide a picture of your issue ?

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Hello !

The verification code is placed correctly in your page: https://www.screencast.com/t/aPA0dxB2 If it is in this place that is correct.

And in order to DISPLAY the ads, after you’ve placed the code you can insert the adsense code in the theme panel – ads.

I hope this was helpful !

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Hello !

it looks like that because you’re editing the Footer page and that is the footer of the editor, not the footer that will be rendered on your page.

I hope this was helpful !

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Hello !

You should be able to edit all the font colors by going into Theme Panel – Theme Colors.

If you encounter any issue, let us know !

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Hello !

Unfortunately that option is not available at the moment. Neither wordpress or Newspaper theme can offer this.

We are sorry for the inconvenience !

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Hello !

Please provide a link to your website in order to inspect.

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Hello !

As you can see here: https://www.screencast.com/t/G51mrjfV What you type, that is the url that will remain. What you were seeing in the first reply is the link directly to your template.

Any other custom url will require custom work.

We are sorry for the inconvenience !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

You will have to check your files because that means you have done something wrong in your theme files. If not, try and re-install the child theme.

Thank you !

Hello !

Please note that this is not theme related and is not covered by the support team and it requires custom work to be achieved.

Thank you for your understanding !

Hello !

That is what you’ll have to create. You can use a category template from the cloud library and you can use List item, as you can see here: https://www.screencast.com/t/uS6HStI2u9 and in that list you will have to insert the html version in order to have a link to it.

I hope this helped.

Thank you !