Hello !

Please make sure that your website security is up to date. We have not experienced issues like this one. There can be an intruder on your website or someone tried to hack it.

Thank you !

Hello !

.td_block_1 .td-module-date {
display:none;
}

You can try this code on a block 1 and it should work.

Let me know if this worked out fine.

Thank you !

Hello !

Please make sure that you have this option activated as you can see it here: https://www.screencast.com/t/PK1Ae8SjsdxM

Thank you !

Hello !

Please make sure that your ads are amp ready. Find out more about it here: https://www.quora.com/Why-don-t-AdSense-ads-show-up-on-AMP

I hope this was helpful !

Thank you!

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Hello !

Please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Thank you for your understanding !

Hello !

We have inspected your website and we can say that this does not come from Newspaper THeme. Those can be ads, plugins but usually this is an AD issue.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

If you’ve changed the subfooter settings from theme panel – Footer – Sub Footer and you do not see them on your website that means that you’re using a footer page which is fully editable with tagDiv Composer or you have cache on your website / browser. Try pressing SHIFT + CTRL + R while you’re on your homepage and see if this will work.

Thank you !

Hello !

Unfortunately this option is not available with Newspaper theme at the moment.

We are sorry for the inconvenience !

Thank you for your understanding !

Hello !

Please try remove the logo definitely and upload it again. This sounds strange but it should fix the issue.

Thank you !

Hello !

You will have to setup the menu from Appearance – Menus – Menu Locations: https://codex.wordpress.org/WordPress_Menu_User_Guide

Thank you !

Hello !

Unfortunately elementor is not a tested plugin and due to support policy we cannot offer support for un-tested plugins: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Hello !

Without WP-Admin and cPanel we cannot inspect the error logs and what can be conflictual.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.

Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

That is because you imported the demo with content, you will have to either import the demo without content or delete the old files, demo posts, categories and media.

Find out more about demos here: https://forum.tagdiv.com/installing-demos/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Unfortunately we do not have festive templates on Newspaper Theme, You can design your pages using the tagDiv Composer and achieve a holiday looks combining images, elements and colors.

We are sorry for the inconvenience !

Thank you !

Hello !

If you have imported a Category Cloud library template you will have to edit the template using tagDiv Composer as you can see it here: https://forum.tagdiv.com/cloud-library-category-templates/

I hope this was helpful !

Thank you !

Hello !

Please make sure that your theme requirements are set as you can see it here:https://forum.tagdiv.com/requirements-for-newspaper/

Also in order to install a demo follow our tutorial here: https://forum.tagdiv.com/installing-demos/

Thank you !

Hello !

The only way this could happen is this example:

Install a demo with content, edit the content and category names and after let’s say 1 year, you import another demo without content. Once installing a new demo the old one will get uninstalled.

We have made many tests in this matter and this is the only moment when we experienced the same issue presented by you.

Thank you !

Hello !

We will reply via e-mail.

Thank you !