Hello !
If you’re using Default or theme panel post styles you have to do the following:
Go to: WP-Content -> Plugins -> Td-standard-pack -> Newspaper -> Open the comments.php file ( you can use Notepad++ as a free and quick option) And remove the code that you see here: https://www.screencast.com/t/nbeAVLdlPzP
If you’re using a Pro Demo or Cloud template post style you have to do the following:
Go to: WP-Content -> Plugins -> td-cloud-library -> Parts -> TDB-comments.php and remove this piece of code: https://www.screencast.com/t/tdMa4TAFzgH
I hope this was helpful !
Thank you !
Hello !
You have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6
Thank you !
Hello !
You will have to create a footer from the cloud library which is fully editable using the tagDiv Composer as you can see it here: https://forum.tagdiv.com/footer-templates/
I hope this was helpful !
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Thank you !
Hello !
Please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
Thank you for your understanding !
Hello !
For this issue you will have to contact your host provider in order to activate your SSL.
If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
Hello !
Unfortunately at the moment this option is not available with Newspaper Theme.
We are sorry for the inconvenience!
Thank you !
Hello !
The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor.
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Hello !
Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e
Thank you !
Hello !
In order to update please follow the procedure that is found in our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you !
Hello !
In order to activate the published date in Newspaper all you have to do is to activate this option here: https://www.screencast.com/t/CJ8SQg2tXq If you want to display the hours and minutes follow this tutorial here since this is an wordpress option: https://code.tutsplus.com/tutorials/displaying-the-date-and-time-in-the-loop–cms-32237
I hope this was helpful !
Thank you !
Hello !
Please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
Thank you for your understanding !
Hello !
No short-code is rendered by the mobile theme. When using mobile theme you will have to use only RAW content, no blocks, elements, etc.
I hope this was helpful !
Thank you !
Hello !
I understood you from the beginning. As mentioned: That is not possible !
Maybe you mean to have a multi column row layout and there you can have more inner rows as you can see it here: https://www.screencast.com/t/xuOeRkfh And in those rows you can insert 1 inner row in each one.
– If you want to have: ROW – Inner Row – Inner Row that is not possible !
Thank you for your understanding !
Hello !
Hello !
You can try the Flex Block 3 element and set the layout to 1 column as you can see it here: https://www.screencast.com/t/rPoqvh2nQ
I hope this was helpful !
Thank you !
Hello !
You can use one license on multi-site but please note that Newspaper theme is not multi-site compatible, we have seen users who use the theme on multi site but they faced all kind of issues.
I think @yunusmitan was talking about using 1 licence on multiple websites which is forbidden by envato policy.
Thank you !
Hello !
Indeed, we and our beta testers are testing everything before a update is released but unfortunately we do make mistakes some times. The difference between a tested plugin and an untested one is the fact that in the future fixes we do everything that we can to fix the conflicts with those plugins so you can run them.
Thank you for your understanding !
Hello !
In order to edit the header you will have to import a header from cloud library as you can see it here: https://forum.tagdiv.com/header-manager/
Thank you !
Hello !
For that you will need to make tables in posts. Find out more about it here: https://www.wpbeginner.com/plugins/how-to-add-tables-in-wordpress-posts-and-pages-no-html-required/
Also please note that this is not a Newspaper theme feature.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hello !
No problem, as long as you include a link to this topic and all the credentials needed this case will be fine.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !