Hello !

Custom post type are created for developers and it is not covered by the support team. For further process you can contact the custom work department here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding !

Hello !

We have replied to you via dashboard.

Thank you !

Hello !

Custom post type are created for developers and it is not covered by the support team. For further process you can contact the custom work department here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding !

Hello !

Let us know what e-mail address have you used, your message might be in spam.

Thank you !

Hello !

Newspaper theme doesn’t have this option. You will have to contact wordpress to help you on this one, or you could try a plugin but we cannot recommend any.

Thank you for your understanding !

Hello !

While editing with tagDiv Composer you can set the Filters in the block as you can see it here: https://www.screencast.com/t/kWeuL5PLv3

Thank you !

Hello !

That can be set to general from here: https://www.screencast.com/t/DX4L7yvnUS1

Thank you !

Hello !

Please provide a link to your website so we can inspect and see what can be done.

Thank you !

Hello !

That can be set sitewide from Post Settings, please read our documentation here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

Unfortunately this is not a Newspaper Theme option. The date comes from WordPress, you will have to contact them in order to find a solution for this.

Thank you !

Hello !

That can be changed from the Theme Panel – Background – Mobile Background.

Thank you !

Hello !

Yes, it can be related since tagDiv Composer searches for the url when activating.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also take a look at our Moile theme documentation and make sure that you have set up mobile theme properly: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

This issue has been fixed in the Newspaper 10.1 update. Find out how to update here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

That can be done by going into Theme Panel – Post Settings – Default post template (sitewide) as you can see it here: https://www.screencast.com/t/R6iSYLNk

Thank you !

Hello !

Please read carefully how to activate Newspaper theme here: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you !

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

That seems to come from a plugin sharedaddy as you can see it here: https://www.screencast.com/t/puti9W8j You will have to disable that from the plugin settings.

Thank you !

Hello !

Please make sure that you have accomplished all the Newspaper Theme requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ And also please make sure that you are installing the Newspaper Theme properly: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Hello,

This issue happens when updating from an older version of the theme so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.

Thank you!

Hello !

We don’t really recommend plugins, what we normally do and suggest to users. First of all make sure that you are using a good host, that is the most important thing, Use a cloudflare, make sure you upload photos not to large not to small but preferably compressed, keep content easy, don’t fill your pages with unwanted plugins, pop-ups and etc.

You can easily see and test your website using GTMetrix and there you will see what can be improved.

Also make sure that Theme requirements are met and also take a look at our page speed tutorial here: https://forum.tagdiv.com/how-to-make-the-site-faster/

I hope this is helpful !

Thank you !

Hello !

That can be done by adjusting the colors in Theme Panel – Theme Colors as you can see it here: https://www.screencast.com/t/xgswDflU

I hope this was helpful !

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

You will have to set the row layout and after that you can include the header logo: https://www.screencast.com/t/fKmHsMHnkhMk

Thank you !