Hello !

You can remove All option from the code – http://screencast.com/t/FmwGnakwG but unfortunately this is not so easy to do as the articles are already loaded even you have removed all categories button. When you hover a subcategory from the megamenu the articles are loaded using ajax, they are not loaded before like on All option. So you will need custom work to achieve that and it is not an easy task. You can get someone to help you if you don’t know how to do it, as we cannot provide any type of custom work at this time, sorry!

Thank you !

Hello !

This option comes from WordPress. After a quick search on the web i’ve found this quick tutorial that you might find helpfull: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/

Let me know if this fixed your problem.

Thank you !

Hello !

In order to translate the titles you want you will have to go to Theme Panel – Translations and search for each one and change its name like here: https://www.screencast.com/t/EcZcPs8jw7I

Thank you !

Hello !

Please make sure from the system status panel that all the theme requirements are accomplished. You can find the theme requirements here: https://tagdiv.com/newspaper-theme-requirements/

Also take a look at this documentation on how to increase page speed: https://tagdiv.com/how-to-increase-page-loading-speed/

In order to remove an unwanted column you can simply drag it to the delete button. Hold click on the ROW tab and drag it: https://www.screencast.com/t/IK8tyVqMhtW ; https://www.screencast.com/t/xx7XefXP

Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topic you only make the waiting time longer.

Thank you !

Hello !

With Youtube video playlist you can only create playlists from individual videos. In order to have a youtube playlist embeded on your page you can add a column text and instert the link in it like here: https://www.screencast.com/t/vfKrrdbUOkN ; https://www.screencast.com/t/NtO7dojkoT

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices.Unfortunately on mobile theme you cannot do much changes of design but you will achieve greater optimization for your website on mobile devices.

To see if your mobile theme works you can do that by inspecting your website using the inspector tool and selec mobile device. Refresh and you should see differences just like here:

Desktop: https://www.screencast.com/t/fhAC5pMwQ
Mobile Theme on: https://www.screencast.com/t/m1JecJdRJu
Mobile Theme off: https://www.screencast.com/t/5hlCBmSh

Thank you !

Hello !

Unfortunately on mobile theme you cannot do much changes of design. The Mobile theme was specially designed for optimization on mobile devices.

If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Thank you !

Hello !

Please check that the path is correct: Newspaper\includes\plugins\td-composer.zip\td-composer\legacy\Newspaper\includes\modules

I can’t see on your screenshot this path: https://www.screencast.com/t/lnkXPsIM9

Thank you !

Hello !

Unfortunately to add this option to our newsletter will be very difficult. We recommend adding a newsletter that offers you some embed code that you can place it in a html box element that you can add it to the homepage.

Thank you !

Hello !

Please send us an email at contact@tagdiv.com so we can investigate as soon as possible. Provide admin login, also cPanel will be helpful if possible. Include a link to this topic in the email.

Thank you !

Hello !

If you’re planning on going for a long time with our products the best option will be to start learning and use tagDiv Composer since it was created by us for our theme. If not then you can use WP Bakery but we cannot confirm that all the functions will work 100%.

You can use WP Bakery but with time it won’t get much more options for it. So our choice will still remain the tagDiv Composer.

Thank you !

Hello !

In order to have the correct top menu you have to install the NOMAD Header style from the cloud template. You can get more information on cloud library from here: https://tagdiv.com/what-is-the-cloud-library/

Thank you !

Hello !

I will pressume that you mean the tab in the pictures. In order to change that you can simply edit it by using the tagDiv Composer, click on it and you will see the tab that appears in the left part of the screen where you can edit and filter the content of the block: https://www.screencast.com/t/iLB5S96Ft9

Thank you !

Hello !

Unfortunately I wasn’t managed to find anything out of the ordinary. Can you please provide me more information about your issue. Maybe a screenshot will be good.

Also please take note that since 9.7 update tagDiv Composer must be updated and activated in order to have your website fully functional.

Thank you !

Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!

Thank you!

Hello !

The Newspaper theme was based on the idea of creating content so implementing a plugin / function to import news wasn’t our vision. Unfortunately we cannot recommend any plugins to import news because we do not used them.

Thank you !

Hello !

Please make sure that you have the last version of theme (v9.7.2) also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you !

Hello !

In that case you should find it in the widget section and you will be able to edit it as a widget there. Take a look at this screenshot to see its location: https://www.screencast.com/t/Vb7GBTPhemU

Thank you !

Hello !

It appears that under your Watch Now section you have a Latest Articles section and the latest articles section provided by the page template can’t be moved – https://tagdiv.com/tagdiv-cloud-library-tag-templates/ it will always appear at the bottom of the page and it will use pagination.

A solution is to choose the default page template for the page in question, then add a block called latest articles and sorted by latest (which will function the same way basically) in the location you want. You can choose from the default blocks
– https://tagdiv.com/tagdiv-cloud-library-blocks/
Or use a flex block and it’s options to customize how it looks
– https://tagdiv.com/tagdiv-composer-flex-block-elements/

Alson on the side you have page widgets wich can be edited by going to Appearance – Widgets

Thank you !

Hello !

You have to edit the other one in the same way because that is a duplicate and each element has its own settings.

Thank you !

Hello !

Unfortunately you will have to provide more details as to what the code does and how you implement it. We are not familiar with Alexa Certify and since it is an untested plugin we cannot say for sure it will work or not with our theme. You could try to insert the code in the custom js box here: http://screencast.com/t/CKJXzyLVM0Uh

Thank you!

Hello !

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Sorry for misunderstanding your issue. To find header.php in mobile theme you have to edit the tagDiv Composer Plugin. To do that you go to: Plugins – Plugin Editor and follow the steps in this picture: https://www.screencast.com/t/1gRkS5qdorl7

Thank you !

Hello !

Indeed we managed to reproduce your problem. Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !