Hello !

YOu could use a redirect for this but I don’t think this will be an improvement for your users. As you have seen AMP only displays what it feels like it is useful for its MOBILE users.

Unfortunately this is not something that we as support team can help you with for custom coding. If you are facing any page speed issue we can take a look to see if there is something to be improved. Please send us a link to your website.

Thank you !

Hello !

Unfortunately for this it will require custom work which is not covered by the support team. CSS coding only helps aesthetically, it will not remove the call action that is being made at the moment.

Thank you for your understanding !

Hello !

Thank you for your feedback ! This are good information that will help our developers in the future.

Thank you !

Hello !

The post title has to be edited using tagDiv composer as you can see here: https://prnt.sc/100msv8

For the other headings in your content:

.tdb_single_content .tdb-block-inner h1 {
color:red;
}
.tdb_single_content .tdb-block-inner h2 {
color:yellow;
}
.tdb_single_content .tdb-block-inner h3 {
color:green;
}

This can be dupliated up to H6.

The codes must be inserted in here: https://www.screencast.com/t/G4qVwC6G

Thank you !

Hello !

Please make sure that you are running the latest version of Newspaper Theme and tagDiv plugins, ( currently 10.3.9.1 ) and also the latest version of SEO Yoast.

Also please make sure to deactivate any other non-tagDiv plugins and try again.

Let us know the result !

Thank you !

Hello !

If you have created your mobile page using tagDiv Composer than all the modifications have to be done using tagDiv Composer. In order to center the element please try this css code: .tds_icon_box4_wrap .tds-icon-box4 {
left: 42%;
}

Let me know the results !

Thank you !

Hello !

Is that the only post template that you have ? Please check the Cloud Library and make sure that there are no others post templates. If you have one more that may be the reason why you still have the code loaded.

Let me know the result !

Thank you !

Hello !

1. That can only be done with css, please use this css code: .td-scroll-up-visible {
background-color:red;
}

2. Yes, you can either insert a hex code as you can see here: https://www.screencast.com/t/ABrh4kBtyE or make the color combo manually.

I would like to take a look a bit to see what is possible to create a conflict in order to fix all the issues. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Hello !

Please provide a link to your website and we will take a look to see what can we do about this.

Thank you !

Hello !

We are sorry for the inconvenience !

The issue on this is that we answer the topics from latest to newest. On e-mail and on forum too. If you are replying to your e-mail that will always be back on top. My recommendation is to structure the questions and what information you provide as better as possible so we can be effective too.

My colleague is taking a look at your e-mail as we speak and he will reply in shortly.

Thank you for your understanding !

Hello !

We are sorry for the inconvenience that you are facing ! We need to take a look and see what can be done there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you
– Please mention [URGENT] in the e-mail title so we can take care of this ASAP

Our team will take a look !

Thank you !

Hello !

I’m not 100% sure if this will work unfortunately. It will require some custom coding which unfortunately is not covered by the support team.

Unfortunately this is the only option available at the moment.

Thank you !

Hello !

Unfortunately this is how this logo was created. The .PSD is unavailable for sharing unfortunately. If you need this type of logo you will have to create it yourself.

We are sorry for the inconvenience !

Thank you !

Hello !

Indeed the footers are the only templates that cannot be edited directly from Cloud library. In order to edit it go into a page where that footer is set, open with tagdiv composer and scroll to the bottom of your page: https://www.screencast.com/t/JkXredRqd8x

From the website manager you can select the footer, scroll to the bottom and simply edit the template.

Thank you !

Hello !

Can you please send us a screenshot of how mobile theme plugin was implemented ? Also make sure to clear your cache. Indeed at the moment your website does not have mobile theme.

Please follow our guide here and make sure that all the steps have been followed: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Thank you !

Hello !

If the main category is not set, the theme automatically displays the first one in alphabetical order sorted by name. You can find out more about how to build a clean hierarchy here: https://forum.tagdiv.com/primary-category/

I hope this was helpful !

Thank you !

Hello !

A CSS code will not help in this case unfortunately. Also the slider only has the available features for filtering. A post based filter is not available. What you can do is the following.

Create an empty category and make sure to keep it empty. Assign the slider to that category and filter the posts using posts id. Or you can also make a category only for the posts that you want to be displayed in your slider.

I hope this was helpful !

Thank you !

Hello !

That file should now be available by following this path: wp-content/plugins/td-composer/legacy/common/wp_booster/td_video_support.php

I hope this was helpful !

Thank you !

Hello !

Please make sure that you have done the update procedure properly. Also note that older Newspaper Theme versions might not run on the latest WP Version. Please make sure that you have your Newspaper Theme and tagDiv plugins up to date: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the result !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Please provide a link to your website. You should be able to edit that using the CSS Feature in tagDiv Composer as you can see here: https://www.screencast.com/t/Oo9PTqdFK Adjust the padding to your taste.

Thank you !

Hello !

The slide gallery is an option that you should see when creating a post as mentioned in the guide. Please note that this only works on classic editor: https://www.screencast.com/t/qAErOkASgmi

I hope this was helpful !

Thank you !

Hello !

You can add Ads in 2 ways in Newspaper Theme. Either by using the Theme panel – Ads

Where you can find a panel dedicated for ads: https://www.screencast.com/t/Xy2Tb83AIXd

Or you can customize your sidebar and use Ad Box element from tagDiv Composer: https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you !