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Vlad S
tagDiv Staff

Hello !

We have not tested any plugins in this matter since Newspaper Theme offers a variety of options when it comes to inserting ads.

Normal desktop or automatic ads can be inserted in Theme panel – Ads or by using TagDiv Composer and AdBoxes. For mobile theme plugin you have Theme panel – Mobile Ads and AMP Ads.

This all work for Google Adsense Ads perfectly.

Can you let us know where exactly you would like to insert an ad and it causes the layout shift ? Do you have an example ?

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to fix this issue.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

The slide element which comes from tagDiv Composer it looks like this and it only pulls posts and it works like a block but it offers you a slide effect: https://www.screencast.com/t/LrFJAPusQh This is an element from tagDiv Composer, You will have to open tagdiv composer on your homepage or on your templates and add it.

The other solution would be to use Revolution Slider. Unfortunately we have not tested any more plugins in this matter, you can however test and see other plugins that fit your taste and work with the theme.

I hope this was more helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience !

I have passed this suggestion to our developers in order to take a look and see what users needs are. Unfortunately at the moment I can’t tell when or if this will be implemented.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Unfortunately this compatibility issue was on hold. I have let our developers know about this and they will take a look in it.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be achieved using TagDiv Composer. I would do the following:

Add a row and, stretch it, and make 2 columns out of it: https://www.screencast.com/t/4s2VUkwi1aL

Set the row background color: https://www.screencast.com/t/l6xHMs5KUjc3

After this you have to add the 2 elements:

Single image element ( you will have to upload a .PNG image without background. It looks like that they are using) – https://www.screencast.com/t/QlwFdka8

Once you uploaded your elements you can adjust them to your taste using the CSS option.

Unfortunately the animation part is not possible without custom coding which is not covered by the Support team.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

You should be able to edit your file from here: https://www.screencast.com/t/L5JYw0jkAiy9

Let me know if this worked for you.

Thank you !

Vlad S
tagDiv Staff

Hello !

That happens because you have 1 image that is not working as it should from what you can see here: https://www.screencast.com/t/5eyzFF1z05Ef You need to remove that image because that is the issue that occurs at the moment.

Thank you !

Vlad S
tagDiv Staff

Hello !

I have sent this suggestion to our developers. Unfortunately I cannot say when or if this will be implemented in the theme in the near future.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

This hasn’t be addressed because we have never received a url to a post / website in order to inspect and offer a solution.

Thank you !

Vlad S
tagDiv Staff

Hello !

This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

This has to be checked manually unfortunately. You will have to go using tagDiv Composer, or the browsers inspector tool and see where those fonts are loaded. In my opinion the inspector should help you work it out faster.

Thank you !

Vlad S
tagDiv Staff

Hello !

By default this is set to be alphabetically order. You can either let it default or set it manually. This only changes the breadcrumbs and the category tag. Only the Yoast option changes the URL.

Unfortunately in order to edit theme in theme files will take custom coding which is not covered by the support team.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Ads can be added in Theme panel – Mobile Theme – AMP Ads as you can see here: https://www.screencast.com/t/faFzw27nkTa

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you let us know what the font name is ? Have you checked if Microsoft edge recognizes it ? Some fonts are not compatible with all the browsers.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please let us know what post template are you using in order to guide you. Is it a Cloud Library Template or a standard template ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, this should work if you insert it directly.

Let me know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Vlad S
tagDiv Staff

Hello !

This is how your website looks when it is opened from a facebook post: https://www.screencast.com/t/3ylwI6HbhV20

Everything seems to be looking normal.

Thank you !

Vlad S
tagDiv Staff

Hello !

This is indeed a weird issue. Can you confirm that all the steps found in this guide have been followed too? https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-the-newspaper-theme-and-wpml/

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry but I don’t quite understand the issue. Can you offer us some screenshots of the issue ? Have you seen this on our demos too ?

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to fix your problem we need to take a look at your website. It is not normal to leave customers websites with issues. The issue that your slide element will break when added is the first thing to fix in order to continue the investigation and make sure that you are running a 100% functional website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Once you have updated your main theme to Newspaper 10.3.9.1 you will have to create the child theme again. You cannot use the old files because a lot of paths and files are changed.

Thank you !

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