Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Vlad S
tagDiv Staff

Hello !

You inserted the ad using Theme panel ? You could use a single image element from tagDiv Composer and replace it as you can see here: https://www.screencast.com/t/vimRPCKg

Thank you !

Vlad S
tagDiv Staff

Hello !

Our team can offer a workaround for this as a temporarily solution.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately the AdInserter Pro plugin has not been tested using tagDiv Composer. Therefore this issue is not covered by the support team.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Similar to smush you can use Autoptimize or EWWW Image optimizer. This is what we have mostly seen on our users.

Thank you !

Vlad S
tagDiv Staff

Hello !

This is how WordPress was built: https://wordpress.org/support/article/roles-and-capabilities/ Unfortunately we have no control over that, neither the theme. As you can see in the link above that is how Users Roles was built.

If you are looking to edit this I would suggest to contact wordpress support.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done. The update is not planned yet since our developers keep finding new things before releasing it. We are sorry for the delay.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

We have tested Jetpack Plugin which offers security options too. Please note that you will have to be carefully set it up in order to not get heavy on your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately I’m not sure how this tool works because since you have the Mobile theme plugin google robots will see directly the mobile theme, your responsive version will never be loaded.

Can you show us what tool have you used. We will take a look to see if we can find something out of ordinary.

Thank you !

Vlad S
tagDiv Staff
Vlad S
tagDiv Staff
Vlad S
tagDiv Staff

Hello !

1. Thumbs on category must be inserted manually. There is no automatic option at the moment.

2. Category layouts and post layouts attached to different categories can be set from here: https://www.screencast.com/t/hyu2Rn3t0tu2 ; https://forum.tagdiv.com/cloud-library-category-templates/ ; https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

3. Unfortunately this option is not possible at the moment. Thumbs are created from the Featured image.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, you can do that with blocks. Add 4 blocks and set the filters independently as you can see here: https://www.screencast.com/t/Pst2VwkM On the flex block 3 the filter options will apply over the whole block.

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I can see your issue has been fixed, there may have been a lack of html that the new file completed.

Please make sure that your setup has be done as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Vlad S
tagDiv Staff

Hello !

This may also be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please try and add your code here: https://www.screencast.com/t/XAUSRBrpC

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

That is either because your page is zoomed in or it has something to do with your browser or your post content. Newspaper Theme does not offer this option.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry for misunderstanding !

On Mobile theme plugin you cannot edit the template only with minor changes that are available in Theme Panel – Mobile Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Then simply add the code directly here: https://www.screencast.com/t/ltNRAjYwqVMH This will insert the code directly in the website core.

Thank you !

Vlad S
tagDiv Staff

Hello !

Thank you for your suggestions ! This have been added on our suggestion list. For 4: Please use this code: .td-scroll-up-visible {
display:block;
}

The code must be inserted here: https://www.screencast.com/t/0bhIpr8R

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send us a screenshot ? Unfortunately the url that you sent is not working anymore.

Thank you !

Vlad S
tagDiv Staff

Hello !

This is what I see on edge on android device: https://www.screencast.com/t/WQdS5a1S In my opinion this looks ok. Am I missing something ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. If this doesn’t work Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. If this doesn’t work Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Viewing 25 posts - 2,376 through 2,400 (of 18,283 total)