- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagCustom Post Type Support
- NewsmagAbove footer ads
- NewsmagWeather Widget
- NewsmagHow to update the theme
- NewsmagIntroduction
- NewsmagLogo & Favicon
- NewsmagFooter templates
- NewsmagUsing other ads
- NewsmagCustom ad spots
- NewsmagArticle ads
- NewsmagSidebar ads
- NewsmagHeader ads
- NewsmagLoading image effects
- NewsmagCategory top post styles
- NewsmagSmart Lists
- NewsmagGeneral settings
- NewsmagTheme thumbs
- NewsmagtagDiv slider gallery
Ok, no problem. Is there a way to set the sidebar position globally for all woocommerce product pages?
I’m simply trying to hide the sidebar and make it a full width layout. I just tried editing the single-product.php template in my Newspaper child theme but it’s not working. I see that single_template_3 is loading, is there a way to override that specific template?
Here is an example page: https://skiracing.com/product/rossignol-hero-athlete-sl-pro-r21/
thanks
Hi!
On streamwijzer.nl, we don’t have users that can login. Still, in the page source, I see ‘Wachtwoord vergeten?’ (password forgotten?) and the login section. How can I delete this from the code of my website?
–> Example: https://www.streamwijzer.nl/summer-snoo-videoland-model-documentaire/
–> Example code: Wachtwoord vergeten?
Warm regards,
Siebren
Hi! Something is doubling the AMP header ad in our most recent posts. All seems right with the ad script and I can’t figure out what’s causing the ad repetition.
Can you help me, please?
Hi,
The cloud footer template can be edited from a page where it is displayed. So for example if the footer template you have set is displayed in the homepage, please edit the homepage with the composer, scroll down and customize the footer template https://prnt.sc/udl1jw
If a page uses cloud header and footer templates, these can be edited from the page itself, by editing it with the composer.
Let me know if you have more questions.
Thank you!
Hi,
The mobile editor can display text, images, shortcodes from plugins may work as well. So while the desktop pages can display composer content, the mobile editor will not. The mobile theme is intended to be compatible with AMP, and also be much more faster than the responsive version of the main theme.
The mobile theme is optional, if you want to display the same content from desktop for all the website, deactivate it. If you want to display the same content from desktop for specific pages or posts, deactivate the mobile theme for them https://prnt.sc/udkq2c
Thank you!
Hello !
I am sorry for misunderstanding !
For the categories to look like that you will have to use templates from the Theme panel as you can see here: https://prnt.sc/udjd41 Unfortunately at the moment that option is not available on the Cloud library templates.
Mobile theme:
Unfortunately that is not possible. As I mentioned above you can “remove” the latest articles and extend the grid options (featured articles) .
Unfortunately in only AMP you can’t do much design changes. Amp works best with Mobile Theme.
I hope this was helpful !
Thank you !
Hi,
You can set a link for the header ad inside that code, so for example
<div class="td-all-devices"><br> </div>
Set it in the code – https://prnt.sc/udgbmk
Thank you!
Hello,
I installed Newspaper theme to our web server like month ago. We started facing a lot of ajax-load afterwards and our whole server crashed last week. After the crash our site started working again when hosting company restarted some services. After few days problems started again and we are facing Error 500 pages frequently. Hosting company’s support checked error logs and here is part of their reply. Do you know why this is happening?
“The 500+ errors are caused by server load spikes. Basically, the server runs out of free resources and our monitoring system starts killing processes in order to maintain the server’s stability. Example:
Sep 08 00:41:46 xxxxxx: High load (33.15) reached!
Sep 08 00:41:46 xxxxxx: Critical load (33.15) reached! Killing all php,ftp,smtp,mailnull,archivers procs!
Current time:
Tue Sep 8 00:57:59 CDT 2020
I carefully checked the access logs from the time the load spiked and the requests towards the website were a lot. Specifically, there were a lot of admin-ajax.php requests running for the 2 minutes when the load was spiking. The requested URLs are:
1 /wp-admin/admin-ajax.php?action=oembed-cache&post=5949318&_fs_blog_admin=true
1 /wp-admin/admin-ajax.php?action=oembed-cache&post=5949334&_fs_blog_admin=true
2 /wp-admin/admin-ajax.php
[b] 219 /wp-admin/admin-ajax.php?_fs_blog_admin=true
1240 /wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=10.3.6.1[/b]
I recommend checking on this either with the theme’ developers or a professional WordPress developer.”
I can give you more details privately if needed. Thanks.
Hi,
From what I can tell there is a resize parameter for the images inside the post content. So for example while the image should be this
https://i0.wp.com/coinalways.com/wp-content/uploads/2020/08/MANABTC.png
It is this
https://i0.wp.com/coinalways.com/wp-content/uploads/2020/08/MANABTC.png?resize=696%2C299&ssl=1
I believe Jetpack does that, are you using the Jetpack photon? https://jetpack.com/support/site-accelerator/
Would it be possible to deactivate it and check again? Maybe clear the cache as well.
Thank you!
Hi,
The text element which you used to display the form, simply displays it. The functionality of the form itself is not provided by the theme.
You will have to check the documentation of the form provider, for example
– https://calderaforms.com/doc/setting-caldera-forms-email-notification/
– https://calderaforms.com/doc/improving-the-reliability-of-emails-sent-through-caldera-forms/
Thank you!
Hi,
The homepage post is this element https://demo.tagdiv.com/newspaper/homepage-one-top-post/ You can add it in any page with the composer https://prnt.sc/udettl
Please provide a link to the website so I can inspect it. If you have installed a PRO demo for example, then you will have to use the composer to edit all the templates. The cloud templates don’t use the theme panel settings, they are designed in the composer. You would have to use default templates instead, if you want to use the theme panel settings for them.
Thank you!
Hi,
If the theme panel does not appear, that would mean the composer plugin is deactivated. The composer plugin is required, the theme panel and other theme pages won’t be available without it – https://prnt.sc/udf94k Please check if its active.
The Newsmag theme does not have a Pulses PRO demo. You must be referring to Newspaper. I will move the topic in the Newspaper forum.
Pro demos use cloud templates fully. These templates must be edited in the composer, there you can customize it as needed, and add/remove elements. If you are reffering to the cloud post template, you can edit it with the composer and remove the tags from there https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
So for example https://prnt.sc/udfc7g -> https://prnt.sc/udfcna
Let me know if you have more questions.
Thank you!
Hi,
We will reply as soon as possible.
1. There is no setting crated specially for changing the font properties for the smart list 6. If you just want to change the font size I could create a CSS code for it.
For example – https://prnt.sc/udf08q
.td_smart_list_6 .td-sml-description li{
font-size: 20px;
}
2. The recent posts widgets is not a block we provide, it is provided by WordPress. So it cannot use the agitation we have created for our blocks, like the next/prev pagination.
3. Plaese check here – https://prnt.sc/udf39i Clock on default there and save. Then check if the email address uses the theme accent color.
4. I could remove it with some CSS, the option is not per desktop/mobile, it is general.
Try this code, it will remove the more articles box on mobile
@media (max-width: 767px) {
.td-more-articles-box {
display: none;
}}
5. I have no suggestion unfortunately, I have not tried such plugins. Try some of these for example https://winningwp.com/best-related-post-plugins-for-wordpress/
For mobile speed we recommend to use the mobile plugin https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/ Which can be used with AMP as well, like this https://tagdiv.com/blazing-fast-websites-how-to-optimize-amp-with-newsmag-theme/
The super cache should be set like this https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
You can also try the autoptimize plugin, that should speed up the website as well.
Thank you!
Hello Simon,
My settings : Mobile Theme + Amp
And there is content in mobile editor for homepage you can check https://prnt.sc/udexhg
But its still not visible on tsotsi.com/?amp
Hi,
Are you referring to the mobile theme homepage? The mobile theme homepage will be different than the desktop page https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
That is the case for the mobile theme + AMP homepage as well.
If you want to display extra content in the mobile homepage, enter it in the mobile editor https://prnt.sc/udesye
The same has to be done for all pages, you must enter content in the mobile editor for them, that content will be displayed on mobile and mobile + AMP.
If you have more questions let me know.
Thank you!
Hi,
Regardless of the featured image size you set, the theme will display a thumbnail resulted from that image – https://prnt.sc/udeobu This way all the modules of the same type are the same width and height by default.
If the original image is smaller than the thumb, the thumb won’t be created, but from what I can see that is not the case here.
Could you provide an example where I can see this happening so I can inspect it?
Thank you!
Hi,
I have checked the website, at the moment it looks like this https://prnt.sc/udekjz
I see that some images are not displayed, I see you are loading them from a CDN, for example the logo image https://856769.smushcdn.com/1950651/wp-content/uploads/2018/04/NATURA-logo-300×92.png Also the images inside the post seem to have the same issue, the CDN you are using does not load them.
I would suggest to check/disable the image CDN, there may be an issue with it.
Regarding the demo installation, if there is a problem, the first think to check are the theme requirements https://tagdiv.com/newspaper-theme-requirements/ (they are the same for Newsmag). Increase the parameters mentioned in the guide if needed, then try installing the demo again.
Thank you!
Hi,
So, yes: before contacting you I disabled all plugins (using the Health Check & Troubleshooting plugin). I installed (and uninstalled) the suggested Cache plugin. Disable all cache plugins, CDN and cache in my hosting provider. I rebuilt the menu.
Nothing stopped my mobile hamburger menu to reload the page as I click on it, and not simply open it and wait until something is clicked.
When clicked, the hamburger menu opens and starts a search (just like a product search in Woocommerce). https://prnt.sc/udan0r
Thanks for your (great) support.
ps: BTW, is there a way to change the layout of the “searching” box? (That’s something that I’d like to do later on when get to the Woocommerce setup.)
I’ve just installed the newspaper theme and opened tagdiv composer on a newly created page and whenever I click something that I assume would pop open a window, the screen darkens but no window appears.
E.g. if I want to delete an element (such as big grid flex 5 in my case) or if I try to click edit – both examples shown here: https://imgur.com/a/ZIST1zq
Clicking anywhere removes the overlay.
Can someone help?
Thanks!
Hello team,
I am using Dokan Pro to build my site a Multivendor Marketplace. I found an issue with your theme on the store review page, the store review page is broken and showing black on the whole page content area. This issue only happens with your theme, other theme works well.
For example, see this store review page: https://staging.keeptaxisalive.org/store/keeptaxisalive/reviews/
Screenshot:-https://prnt.sc/ubco6n
I contacted Dokan first to fix the issue but after debugging they are saying:-
“I have checked your site and found the problem with your current theme. So, I suggest you please contact the theme developer about that issue. They can provide you a better solution.”
Let me know what is the issue and how to fix it. Thanks!
I also posted yesterday about TAG Div Composer not working, so I need this fixed before updating. I tried a few of the ones suggested in the link when updating and still had issues. and is says to Always check our update notes: can I get a link to this.
Also, now I got a notification from Google about AMP issues that I have never had prior in the 9 years blogging.
If all fails, how does it work to get a refund? This is getting silly.
-
This reply was modified 5 years by
Snowwhite7.
Hello !
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Let me know the results!
Hello !
Please follow our guide in order to set up the AMP as you can see here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
And please make sure that AMP has been installed properly as you can see in our guide here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you !
I guess it depends on the screen size. For example, with a space of 1 px (however not beautiful to look at), the menu is equally cropped.
