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Anamaria
tagDiv Staff

Hello,

This social sharing icon appears only on the mobile version. If you want it to be displayed on the desktop version, you need to use a custom CSS => https://www.screencast.com/t/slYFHBpS8tr

.td-social-line{
display: inline-block;
}

The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Hope this helps you!

Thank you!

Paweł Gawlik
tagDiv Member

Hi

I created a mobile website with TagDiv Composer by selecting Mobile Page.

The desktop site has a different block layout to the mobile site.
The main page for desktops after the menu starts with Big Grid Full 3. Then two columns with Flex box 1

The mobile site starts with Flex block 1, then one more and one more.

The home page on desktops looks like this. With Big Grid Full block 3
https://tknews.pl/wp-content/uploads/2021/06/Screenshot_20210628_222015_com.android.chrome.jpg

The mobile side looks like this – only Flex box blocks
https://tknews.pl/wp-content/uploads/2021/06/Screenshot_20210628_222015_com.android.chrome.jpg

When I save the design of the mobile site, Big Grid Full 3 and part of the header disappear from the desktop site
https://tknews.pl/wp-content/uploads/2021/06/2.png

After that, when I load the stationary page and save it, it’s here again
content / uploads / 2021/06 / Screenshot_20210628_222015_com.android.chrome.jpg

The mobile website looks like this:
https://tknews.pl/wp-content/uploads/2021/06/Screenshot_20210628_221946_com.android.chrome.jpg

The menu disappears, the word NEWSPAPER appears and instead of the Flex box 1 block, the Big Grid Full 3 block.

Therefore, I am asking for advice on how to make both sides independent of the blocks used

I ask for help
Thank you

Anamaria
tagDiv Staff

Hello,

Unfortunately, for block, you can’t set the image height, but you can set it for flex block/big grid flex => https://www.screencast.com/t/cafqQ007

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have shortcodes on the pages/posts please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).
Please check the console when you try to access the media library maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check the console when you try to upload the image from the media library => https://www.screencast.com/t/lW8zvpMRHRFmaybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Anamaria
tagDiv Staff

Hello,

If I understood correctly you want to have a different header template from all Blocks, right?
If so then you can set the Global Block Header Template from Theme Panel -> Block Settings => https://www.screencast.com/t/axjfZ1MGRvGa and let the setting from the block on “Global Header” => https://www.screencast.com/t/urEcQ4uRXthen will apply the setting from Theme Panel.

Thank you!

Bettina
tagDiv Staff

Hello!

1. Yes, it is possible, check this video: https://www.screencast.com/t/GKJxkZTdjS2

2. Edit a block, then you can verify in the CSS tab this option: https://www.screencast.com/t/PepaabGL

3. Please check some tips about mobile pages:
https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Anamaria
tagDiv Staff

Hello,

Did you install a Pro Prebuilt Website or a standard Prebuilt Website?
Is possible to be from the firewall or security module which blocks the admin-ajax.php request. Please verify the console for error while trying to upload the logo in the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you have a standard Prebuilt Website you need to add the logo in Theme Panel -> Header -> Logo and Favicon, but if you have a Pro Prebuilt Website then you need to add the logo with tagDiv Composer like in this video https://www.youtube.com/watch?v=HXQQygkCCJo

Hope this helps you!

Thank you!

Vlad S
tagDiv Staff

Hello!

This bug is on all the Prebuilt websites unfortunately. All the flex blocks are affected by this.

Thank you!

sidusinfieri
tagDiv Member

Thanks, the problem is that the mobile plugin is very limited but the responsive version (which I would prefer) is not enough flexible.

1) The main content in my homepage is a row with three columns (1/4 + 1/2 + 1/4) and on mobile devices (responsive, without mobile plugin) I would like to show first the bigger central column (1/2) and then the other two. Is there a way to do it? (Like if in “Life News” demo site I’d want to show on mobile Cardi B photo-news before the Latest News section – https://demo.tagdiv.com/newspaper_life_news/ )

2) And is there a way to hide a block/segment just on mobile? I can’t find the right info in documentation and if I modify it (for instance the number of post shown) having selected the mobile icon, the desktop version changes too.

3) Is there a way (through the theme) to have a totally different page to show as mobile homepage alternative?

Thank you Bettina!

(I can’t link you the website because I’m working on a virtual server)

aceable
tagDiv Member

Hi! So I already had subscription block elements on my page and now when I open my page it just shows lines of code, and in the TagDiv editor it does not show a subscription box as an element option anymore.

Can you be more specific about what settings you need?

Bill Fleak
tagDiv Member

Hello,

MY header template does look like your screenshot https://www.screencast.com/t/mEIWz84hoI

I would like to know how I can change the default to a different Header instead of Block Header 1?

Anamaria
tagDiv Staff

Hello,

This issue has been discussed here: https://forum.tagdiv.com/topic/newspaper-11-team-member-block-image/#post-405681 please check it.
As soon as the problem is solved I will let you know.

Thank you for your understanding!

Paweł Gawlik
Participant
#0

Hi, I have a big problem.
The page is not displayed properly.

If I am logged into wordpress as an administrator, the page in the browser is displayed correctly.
There is a whole top menu, the rest of the blocks are well laid out.

https://tknews.pl/wp-content/uploads/2021/06/1.png —> correct

When I visit the site on any browser, but I’m not logged in anymore, the entire site goes out of my way.

https://tknews.pl/wp-content/uploads/2021/06/2.png —>wrong.

my website is tknews.pl

Thanks in advance for your quick help.
Greetings.
Paul

Anamaria
tagDiv Staff

Hello,

This issue has been discussed here: https://forum.tagdiv.com/topic/newspaper-11-team-member-block-image/#post-405681 please check it.
As soon as the problem is solved I will let you know.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Yes, it could be a possible issue because it depends how you filter that block in order to display the right articles.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, the Big Grid Flex doesn’t have the option to set the Excerpt length => https://www.screencast.com/t/Bwe0BbaDsTV7, but you can find it on Flex Block => https://www.screencast.com/t/ZxjBbh3Y

Thank you!

simonxyz
tagDiv Member

I update to the latest Newspaper version. Now my header and footer section does not display properly, I get code instead. In the header section I get this:

[tdb_header_logo image=”” image_retina=”” align_vert=”content-vert-center” align_horiz=”content-horiz-center” image_width=”eyJwb3J0cmFpdCI6IjIyMCJ9″]
dyrectory.com business directory
[tdb_header_menu main_sub_tdicon=”td-icon-down” sub_tdicon=”td-icon-right-arrow” mm_align_horiz=”content-horiz-center” modules_on_row_regular=”20%” modules_on_row_cats=”25%” image_size=”td_324x400″ modules_category=”image” show_excerpt=”none” show_com=”none” show_date=”” show_author=”none” mm_sub_align_horiz=”content-horiz-right” mm_elem_align_horiz=”content-horiz-right” inline=”yes” menu_id=”28″ mm_align_screen=”yes” f_elem_font_family=”” f_elem_font_size=”eyJwb3J0cmFpdCI6IjExIn0=” mm_width=”1300″ mm_subcats_bg=”#ffffff” mm_elem_border_a=”0 1px 0 0″ mm_elem_padd=”eyJhbGwiOiIycHggMjJweCIsInBvcnRyYWl0IjoiMCAxNHB4In0=” mm_sub_padd=”eyJhbGwiOiIxNnB4IDAiLCJwb3J0cmFpdCI6IjE0cHggMCJ9″ f_title_font_size=”eyJhbGwiOiIxNSIsImxhbmRzY2FwZSI6IjE0IiwicG9ydHJhaXQiOiIxMyJ9″ f_title_font_line_height=”1.2″ art_title=”3px 0″ f_mm_sub_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTEifQ==” mm_child_cats=”10″ mm_elem_border=”0 1px 0 0″ mm_height=”eyJhbGwiOiIzNDUiLCJsYW5kc2NhcGUiOiIzMDAiLCJwb3J0cmFpdCI6IjI0MCJ9″ mm_sub_width=”eyJsYW5kc2NhcGUiOiIxNjAiLCJwb3J0cmFpdCI6IjE0MCJ9″ mm_padd=”eyJwb3J0cmFpdCI6IjE0In0=” modules_gap=”eyJwb3J0cmFpdCI6IjE0In0=” elem_padd=”eyJwb3J0cmFpdCI6IjAgMTJweCJ9″ f_elem_font_line_height=”eyJwb3J0cmFpdCI6IjQ4cHgifQ==” video_icon=”eyJwb3J0cmFpdCI6IjI0In0=” all_modules_space=”26″ tds_menu_sub_active=”tds_menu_sub_active1″ tds_menu_sub_active2-line_color=”” tds_menu_active=”tds_menu_active1″][tdb_header_search inline=”yes” toggle_txt_pos=”after” form_align=”content-horiz-right” results_msg_align=”content-horiz-center” image_floated=”float_left” image_width=”30″ image_size=”td_324x400″ show_cat=”none” show_btn=”none” show_date=”” show_review=”” show_com=”none” show_excerpt=”none” show_author=”none” art_title=”0 0 2px 0″ all_modules_space=”20″ tdicon=”td-icon-magnifier-big-rounded” icon_size=”eyJhbGwiOiIyMCIsInBvcnRyYWl0IjoiMTgifQ==” tdc_css=”eyJhbGwiOnsiZGlzcGxheSI6IiJ9LCJwb3J0cmFpdCI6eyJtYXJnaW4tdG9wIjoiMSIsImRpc3BsYXkiOiIifSwicG9ydHJhaXRfbWF4X3dpZHRoIjoxMDE4LCJwb3J0cmFpdF9taW5fd2lkdGgiOjc2OH0=” modules_on_row=”eyJhbGwiOiI1MCUiLCJwb3J0cmFpdCI6IjUwJSIsImxhbmRzY2FwZSI6IjUwJSJ9″ meta_info_horiz=”content-horiz-left” form_width=”600″ input_border=”0 0 1px 0″ modules_divider=”” form_padding=”eyJwb3J0cmFpdCI6IjIwcHggMjBweCAyMHB4IiwiYWxsIjoiMzBweCJ9″ arrow_color=”#ffffff” btn_bg_h=”rgba(0,0,0,0)” btn_tdicon=”td-icon-menu-right” btn_icon_pos=”after” btn_icon_size=”7″ btn_icon_space=”8″ f_title_font_family=”” f_cat_font_family=”” f_cat_font_transform=”uppercase” f_title_font_weight=”” f_title_font_transform=”” f_title_font_size=”13″ title_txt_hover=”#4db2ec” results_limit=”6″ float_block=”yes” icon_color=”#000000″ results_border=”0 0 1px 0″ f_title_font_line_height=”1.4″ btn_color=”#000000″ btn_color_h=”#4db2ec” all_underline_color=”” results_msg_color_h=”#4db2ec” image_height=”100″ meta_padding=”3px 0 0 16px” modules_gap=”20″ mc1_tl=”12″ show_form=”yes” f_meta_font_weight=”” h_effect=”” results_msg_padding=”10px 0″ f_results_msg_font_style=”normal” video_icon=”24″ modules_divider_color=”” modules_border_color=”” btn_padding=”0″ form_border=”0″ form_shadow_shadow_offset_vertical=”3″ results_padding=”0 30px 30px” btn_bg=”rgba(0,0,0,0)” icon_padding=”eyJhbGwiOjIuNCwicG9ydHJhaXQiOiIyLjYifQ==”]

aabilash
Participant
#0

Hi,

My comment count remains zero and there is no header in the comment section, probably due to 0 comment issue. I have enabled comments and comment counts in “Block Settings”, “Post Settings” and also I have proper configuration in the “Discussion Settings”

I have attached screenshots for reference.

Kindly help me fix this.

Here’s a link to one of my articles which has comments, in this case it case 2 comments.
https://thetechgears.com/4-best-apps-for-music-identification-or-reverse-song-search/

Thanks,
Abilash A

https://thetechgears.com/wp-content/uploads/2021/06/KTXtKatdgK.png
https://thetechgears.com/wp-content/uploads/2021/06/AQEM94O54E.png
https://thetechgears.com/wp-content/uploads/2021/06/TvcYyuGOod.png
https://thetechgears.com/wp-content/uploads/2021/06/Pjh7pvoItV.png
https://thetechgears.com/wp-content/uploads/2021/06/PzeON9yqi3.png
https://thetechgears.com/wp-content/uploads/2021/06/2DcCpYGF7k.png

asterace
Participant
#0

While navigating pages sometimes Google Ads pops up blocking the page from loading the next pages. how to disable only the popup ads?

Bill Fleak
Participant
#0

I would like to change the Title Header Templated default from Block Header 1 to a different Block. How do I accomplish this? Please advise. Once I change this, will this change it globally?

https://www.loom.com/share/e1e104ab5b2a442d9183cf10039265d7

Bettina
tagDiv Staff

Hello!

You can delete the element from there and use a flex block like in this topic where my colleague presented: https://forum.tagdiv.com/topic/trending-now-side-bar/

Thank you!

robink
tagDiv Member

Hello There

Ok Problem Solved,

there where some category restriction by id’s (-25,-68) in flex block responsive settings, that are apparently not compatible when the Category of flex block is set to “current category” (to be able to load the correct articles, via this template page)

do you confirm the theory?

Bettina
tagDiv Staff

Hello Amit!

Yes, it is true because the functionality from single related posts block was moved in the flex blocks. For example, add a flex block, go to the filter tab of the element’s settings and from the dropdown category filter you can choose between: Single – More from author, Single – Related by category, Single – Related from tags.
The original single related posts block is not available to be added in TagDiv Composer anymore.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check on your mobile version the settings from the flex blocks.
If everything there is alright and the same as desktop, then we need to take a look to see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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