- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hi
Thanks for the quick reply. We really appreciate it! Checking the cache did the trick for the mega menu. The reason you assumed the solution worked on my end was because I deleted the articles in the category. I have restored one and can confirm that it is not showing in the mega menu, but it is visible in the big grid on the category page. I have followed your suggestion to apply the code to the grid template. Can you help me with altering the code and applying it in the code? I have looked at the code in the correct file, but don’t know how and where.
<?php
class td_category_top_posts_style_3 extends td_category_top_posts_style {
function show_top_posts() {
parent::render_posts_to_buffer();
if (parent::get_rendered_post_count() == 0) {
return; // die here
}
?>
<!-- big grid -->
<div class="td-category-grid">
<div class="td-container">
<div class="td-pb-row">
<div class="td-pb-span12">
<?php
echo parent::get_buffer();
?>
</div>
</div>
</div>
</div>
<?php
}
}
Hi,
I tested this again myself and it works as expected. I filtered different categories and it works. The solution provided by Lucian works only for the mega-menu. If you want to alter the big grid you have to adapt the code and apply it to the grid template here: http://screencast.com/t/V63ptb4s60oP
I have also checked your website and the solution worked on your end as well (it could have been the cache)
http://screencast.com/t/eT0wLlDh
Thank you!
Hello Joel James,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you have some additional customizations through code or your have some minify files please try to revert these to the default state and check after this if your problem is still there.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi,
@Breakwater
Unfortunately there are no settings for the attachment page other than the ones seen here: http://screencast.com/t/x4ieLRMn74s You cannot add visual composer elements to the attachment page from the theme panel. What you can do is use the do_shortcode function to add content through code. Every visual composer element has a shortcode that can be seen here: http://screencast.com/t/lEQjrxFAZo
Then you can use this code:
You can add the code in the attachment template file like so: http://screencast.com/t/yht7usHz
Now my block appeared on the attachment page: http://screencast.com/t/GQ0WNwFcjif
@dizajn
I’m not sure why you get the attachment page from linking to the media file. This should be the result in linking to the media file: http://screencast.com/t/1Kgp9otgj
If this is the case and your images realy link to the attachment page instead of the media file, please try to disable all plugins except visual composer, clear cache and reset vdn files. There could be a plugin conflict that does this.
Thank you!
HI,
I have deactivated all plugins except Visual Composer and i have cleaned all caches as you have said, but the problem is still present.
here is the url:
http://ugcionews.unlimitedsoftware.it/
could you kindly give a look?
thanks
Hi
Please make sure that the categories are enabled from screen option: http://screencast.com/t/OT6vUnLPFiVB Also try to deactivate all plugins except Visual Composer, clear all caches and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi
Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test if the problem is still there.
Let me know how it goes and if you still can’t manage to solve this issue provide your site url so I can have a closer look to it.
Thanks!
Hi,
It seems the buddypress registration page is pretty messed up. It could be a plugin conflict that interferes with the css. You can edit the page from buddypress as the registration form comes from the plugin. You can try to disable all other plugins except visual composer and buddypress to see if there is a plugin conflict. Also clear your cache and reset cdn files.
Let us know how it goes.
Thanks.
Hello rea-secret,
Please try to set your smart lists according to our documentation here -> https://forum.tagdiv.com/smart-lists/ (for smart lists we recommend to use single template style 5 for posts for avoiding the duplicate images).
Another possibility, in this case, would be ->
Duplicate images on smart lists usually are the result of using the Photon feature of the Jetpack. If you use this feature please disable it as it is known to cause issues with our theme.
If the problem is still there, please try to disable all plugins except visual composer and clear your cache as other plugins could also conflict with the smart lists. Also, if you are using “strange” characters (!@#$%^&*/”- etc) in ALT tag, the image will be twice. I have added this issue to our list of fixes and in next major updates will solve this problem. Until we will fix this issue, please try to remove these kinds of symbols in ATL tag for better results.
Also, and last but not least, please use post template 5 when you are using the smart list for better results. For more information about smart list, please consult our documentation here -> https://forum.tagdiv.com/smart-lists/
Hope this helps and let us know how it goes!
Thank you for the message!
Hello rockingfamily,
Please make sure that it’s added properly and also check if you updated the theme according to our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ clear all caches and test again.
Thanks.
Hello willysawa,
I have checked your website and I saw that this type of element is not part of our theme. It belongs to an untested plugin -> http://screencast.com/t/sMRsrrbdhy and we have no idea about the behaviour of the theme with this type of plugin. Please notice that we cannot provide support for untested plugins, sorry! Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme. For better results in our theme, please try to use fewer untested plugins, because these interact with the theme and can produce some damages for your layout. Please try to replace this slider from this plugin with our Visual Composer element, named Big Slider, like this -> http://screencast.com/t/3w4g3zx9 because this element has the same functionality.
Hope this helps!
Thank you for your understanding!
Hello tagdiv-team and community,
I´m currently developing a website with the Newspaper-theme. I configured the plugin as recommended in the theme guidelines. The plugin shows that all posts/sites are cached but when I test it with googles page-speed-tool or gtmetrix it says that gzip is disabled.
PHPinfo says gzip is enabled, so it´s not the host´s fault.
When I click on the debug log it says that there is a misconfiguration / CGI-access is disabled. Anybody has an idea what to do about it?
Best regards,
Klemens
Hello Christianvideostv,
In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.
1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Hope this helps!
Thank you for the message!
Hello bikingculture,
Please check the list with all the thumbs which are used in the theme and enable the thumb 696px*0 if this is disabled. Also, if this is enabled and not work, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need more assistance in this regard and if your problem is still there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect the issue. Also, please provide the link of this topic so we can know who you are and what the issue is.
Hope this helps!
Thank you for the message!
Hello sebastian.schipper,
I have checked your website and I saw that you have a lot of custom modifications in theme and also, you are using a lot of untested plugins. Please notice that our theme has not been designed to have the full width…as I can see into your website, you have changed this and therefore, all the layout of the theme will be damaged. If you want to have good results in our theme, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you have additional customizations, try to revert to the default settings. Please notice that we cannot provide support for your customizations and nor for your untested plugins which interfere with the theme and could cause a lot of unknown issues in the theme, sorry! If you want to display more levels in our theme, please notice that is not a simple task and require a lot of experience in this regard and if you are not aware of the steps, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thank you for your understanding!
Hi,
Maybe there is some sort of plugin interference. I see you have some extra classes on your pages so maybe they affect the search in some way. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check the search again.
Let us know how it goes.
Thank you!
Hello hgarg604,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes after this advice!
Thank you for the message!
Hello lewis-wass,
I have checked your website and I saw the issue with your featured image (it seems to be a front-end issue). I suspect this problem being from your untested plugins which interact with our theme and could cause these type of issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please try to disable the lazy load from your panel if this option is active, like this -> http://screencast.com/t/tBpvdpDr9MRB
Hope this helps and let us know how it goes!
Thank you for the message!
Hi Tagdiv,
I simply love this theme! Like everyone else, I’ve followed the tutorial and your other suggestions #themeUpdated #PluginsUpdated #CacheFlushed #Etc and I’m still getting a 0 count on my Facebook page. can’t you people fix it ?
I don’t know how I found myself with two! But WP Rocket is using the one outside the wordpress folder to write all the stuff to cache my site. But both contain the same line: AddHandler application/x-httpd-php56 .php .php5 .php4 .php3.
That is all I know!
Ok I will do that, I’m thinking it might be from WP Fastest Cache plugin… but I will do some testing and let you know.
Hi
Please make sure that you installed the child theme according with our documentation: https://forum.tagdiv.com/newsmag-child-theme-support/ clear all caches and test again.
Regarding the plugins installations only Visual Composer it’s a required plugin, others are optional. If you still can’t manage to install them via WordPress try the ftp method. For more details about this check this topic: https://forum.tagdiv.com/topic/just-installed-last-newsmag-version-but-cant-update-visual-composer/ I offered there a solution for Visual Composer but the steps are the same for each plugin included in theme’s path.
Thanks!
OK.
I have found the page with the issue. Are you sure you have a featured image set to those posts? as the placeholder seems to display instead. If you do have featured images set, please try to disable all your plugins except visual composer, clear cache and reset cdn files. If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic so we can identify you.
thanks.
Hi,
The sidebars sometimes display “broken” if certain html is used on a post or if a smart list is not created properly in such a way that html tags remain open. Please check the text mode of your posts and see if there are any html tags open.
It can also be caused by plugin. Not all plugins are compatible with the theme so please try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it. This way a plugin conflict can be excluded.
Let us know how it goes.
Thank you!
Hi,
I’m not sure how your changes do not apply to the theme. Test this out with a simple trick. Delete all of the code from the file. Something should return an error. If the theme works fine withouth the whole code, it means you are not editing the correct file. Also keep in mind that if you use caching, the page could be loaded from the cache plugin and clear that as well. Everything you add or remove from the theme files will affect the front-end.
Thank you!
