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Hi I don’t use cache plugin I use only Autoptimize Plugin. I have clear cache but Search form are not ok.
What’is plugin tagDiv ones ? I don’t have this … Only
tagDiv Cloud Library, tagDiv Composer, tagDiv Standard Pack, tagDiv Social Counter activate.
Thanks
Hello!
Uninstall the Mobile theme plugin, clear all your cache and try again.
Thank you!
Hi,
For the moment the theme option for the lazy load doesn’t work on iframes, or embeds.
It is applied only to the featured image elements used on the theme.
Thank you!
I understand, usually on the mobile version the loading is slower because most of the time a mobile device has a slower internet connection.
What I can recommend is that you use flex block elements to use the cache option on the – https://forum.tagdiv.com/use-flex-blocks-cache-option/ and if the problem still persists, you can try using the mobile page template – https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ using a mobile page template you can adjust the content, set smaller images to be used etc.
Thank you!
Hi,
When you are logged and the website is displayed correctly, then the problem is caused by a plugin conflict or a plugin for the cache Maybe your plugin for the cache is not compatible with the theme. I saw that you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray
Please do a test using only tagDiv plugins, and check after.
Thank you!
Hello @internath !
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello @reussirsonccna!
Make sure that the theme and plugins are up to date.
Please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
Clear the cache and let me know the results!
Thank you!
Clearing cache not solving this issue!!!
Hi,
The problem is caused by the LiteSpeed cache, I think that you use the option to minify the css and js. Please disable it, delete the object cache file https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ and check after.
Thank you!
Hi @bettina,
We are still facing this issue.
Sometimes we are getting 404 page not found issues on our inner pages. When clearing the cache and resaving the permalink will fix the issue. Dont know what causing the issue. We checked it with the WPML support team and they checked the website and they said all their functionalities and settings working fine and set up correctly. How to solve this 404 issue? Why are some of the inner pages (mainly category and tag pages – maybe all 4 languages or maybe some of them) getting “404 page not found” issues? The issue will be fixed after clearing the cache and resaving the same permalink structure again. Also, sometimes this issue is not getting for the logged-in users because the cache for logged-in users is off.
We are now in a situation of not being able to clear the cache, if we clear the cache we will get the 404 error, and it will be solved only if we clear the cache again and resave the permalink. In most cases, we are getting this automatically without even clearing the cache. The website will maybe work perfectly for 3-4 days or 1-2 days and after that, the same issue happens.
Does this issue encounter in any of your clients? How to solve this issue? below are some details of our website.
The website is hosted on WP Engine
Cache plugin:- WP Rocket and WP Engine cache
SEO:- Yoast SEO Premium
Multilingual Language:- WPML Plugin
You can check the ditto copy(staged version) of our live website using the below link.
URL:- https://coineditio1stg.wpengine.com/
This staging version has also the same issue!! You already have the details and access to this site.
Please check and let us know your feedback.
Hi,’
This problem is caused by the cache, please purge all the cache.
Thank you!
Hi,
All that you need to do is to go to the plugins section and disable the tagDiv mobile theme plugin, after that clear all cache and the problem should be resolved.
Thank you!
Hello,
Facebook requires an image larger than 200 x 200 pixels.
Please check our documentation here: https://forum.tagdiv.com/facebook-share/
Make sure that there is not a plugin conflict or a cache issue.
Thank you!
Hello,
I disabled lazy loading on my site
https://nook.rs
I think that is lazy load on featured image is very very slow on mobile version of posts and home page after upgrade to latest version of theme.
Desktop version is ok.
But Lazy loading on mobile pages with element “post loops” works perfectly!
When I have posts with embeded social links loading is more slowly
Php 8.1, theme latest version, ngnix, fastcgi cache, dedicate server + only 1 site.
Thank in advance.
BR
Hi,
Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Hi,
1. I did a test and for me works https://i.imgur.com/GnQV9gh.png, please clear the cache or check if you don’t have a plugin conflict.
2. With tagDiv Composer, you can add the element Single Post Modified Date in Single Post Template and
you can change the additional text in “Last updated on” => https://www.screencast.com/t/EvfUQMfzkd, and the Single Post Modified Date will show you the last time you edited that post => https://www.screencast.com/t/j74uz43paZj
-> https://forum.tagdiv.com/single-post-shortcodes/
3. Yes, it is not displayed, but you can use inline text to add text ago.
Thank you!
Hi,
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello,
Please clear the cache for a few times.
Thank you!
Hi,
If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.
Thank you!
Hello after installing the 12.4 update we have an issue with the main page https://mifamiliaviajera.com . We have a mobile main page, it´s designed with tagdiv composer, it is marked as current mobile page, but we see in our phone the desktop version of the page. We clear the cache and the problem still remains.
Kind regards
Ana Picado
Hello @volvano!
If they are working great in the Composer, then please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
You need to have only the option enabled. Please clear the cache.
Thank you!
Hello @besthomegear !
Our theme does not have this feature. A cache plugin could be responsible for this.
Please check and let me know the results.
Thank you!
Still the same problem, it’s obviously not a cache problem.
Cache is not the Problem- i cleaned and it is the same Problem
