Search Results for 'cache'

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Sudhin
tagDiv Member

I added the script tags, cleared the cache and still getting the same error

Anamaria
tagDiv Staff

Hi,

You have an object cache, please check this guide and delete that file -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Rahul chauhan
tagDiv Member

i tried to disable mobile theme for home page, but it becomes enable automatically after clearing cache

Anamaria
tagDiv Staff

Hi,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, this issue is for a gallery or a single image?

Thank you!

Anamaria
tagDiv Staff

Hi,

Please disable the mobile theme and AMP plugins, clear the cache and check after.

Thank you!

Anamaria
tagDiv Staff

Hi,

There are a lot of factors which can make your site slow. Make sure you use only some templates and fewer functionalities and options.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin or not, if you are using the PRO demo or a standard one.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/high-number-of-ajax-request/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.andraware.com/wp-rocket-for-newspaper-theme/
https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/
https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
https://underconstructionpage.com/optimize-wordpress-database/
https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Bettina
tagDiv Staff

Hello @cenkerinan !

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Make sure you do not use Mobile theme plugin, if you use the mobile option 1 or 2.

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hi,

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/high-number-of-ajax-request/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.andraware.com/wp-rocket-for-newspaper-theme/
https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/
https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
https://underconstructionpage.com/optimize-wordpress-database/
https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Anamaria
tagDiv Staff

Hi,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

SamRe
Participant
#0

Hello since the last theme update (tonight) i have several problem with the sticky menu and the command line “Drop menu items in More”, well sometimes it work when i reload a page and sometimes it not works (frustrating) . I i go to the builder everything seems just fine, but when i reload EVERY SINGLE PAGE sometimes (most of the times) i see all menu voices. Here the link: https://www.lindipendente.online
The right menu is the one the when scrolled down have just the logo on the left and menu voices on the right.
I’ve using Litespeed cache, but i’ve purged many times with no success. Firefox seems to be less sensitive to the problem, while chrome and safari aren’t.

Anamaria
tagDiv Staff

Hello,

It seems you have the mobile theme + amp activated.
Please deactivate those plugins, tagdiv mobile theme and amp, clear all cache.
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.

Thank you!

meugamer
tagDiv Member

This stuff you recommended I have already done, I have removed, cleared the cache, restarted the server, everything. And, nothing removes it. Is there a command I can use in “functions.php”, to choose which cpt, the mobile theme can be displayed?

Anamaria
tagDiv Staff

Hello,

Usually, this problem can appear when you are using the WPBakery if you have this plugin enables then please disable it and try again. There may be a conflict between WPBakery and the tagDiv cloud library.
Make sure there is not a plugin conflict or a cache issue. Please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hi,

Both plugins have an object cache, so please delete this file https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ and clear the cache and check after.

Thank you!

volvano
Participant
#0

https://l5a.17b.myftpupload.com/

When using the tagdiv newspaper editor, the default font shows, however when previewing the site on any browsers the font changes to ‘times’. Every font setting in the theme panel is set to default and i have never changed it before. i have flushed the cache multiple times but the problem still persists. How can i rectify this issue.

Anamaria
tagDiv Staff

Hi,

Please add the favicon on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj
Please make sure that you have cleared your cache.
Also, you can check this article https://developers.google.com/search/docs/advanced/appearance/favicon-in-search

Thank you!

Anamaria
tagDiv Staff

Hi,

Please clear the cache. What plugin for the cache do you use?

Thank you!

Anamaria
tagDiv Staff

Hi,

Please enable it and clear the cache and check after.

Thank you!

herbal
Participant
#0

I uploaded a png logo to my website pagegoo.com in Newspaper theme panel, header, favicon. However, the desktop browsers, iPad, and iPhone still show wordpress icon picture. I have cleared all the cache and still not working. Please let me know how to fix this issue. Thank you.

Anamaria
tagDiv Staff

Hi,

Please check if in the WP Rocket, the option for mobile cache is enabled -> https://docs.wp-rocket.me/article/708-mobile-cache

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure that all the requirements are set as here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that the plugins are up to date too. Check if you have the Standard Pack plugin installed and active in Newspaper -> Plugins(for default templates).
This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

You have a lot of code which interfere over the sticky feature: https://prnt.sc/IbAjdVc1qD-g
I suggest you to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

coinedition
tagDiv Member

Hi @anamaria,

We have checked the system status and all the options are fine and only thing that is different is the cache plugin that we are using(WP Rocket).

Please see the screenshot:- https://imgur.com/a/CApYOfL

We are using WP Engine as a server, and it is good. When we checked with the server team first, they mentioned the error from the “td-composer” plugin and also suggested we contact the theme developer.

Please check and let us know your feedback.

Thank you

Anamaria
tagDiv Staff

Hi,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

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