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Hello @mungerald!
Add this element in your cloud single post template: https://prnt.sc/AKdHmHCHNbCe (make it inline) and this element https://prnt.sc/vY-scE0kTuSD
You shouldn’t lose these modifications from the tagdiv Composer when you update the theme. I recommend you to try this method for the theme installation: https://forum.tagdiv.com/install-via-ftp/
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, then the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it and see the results.
Thank you!
Hello @lbaddhan !
Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend deactivating ALL plugins except tagDiv; if you’re using a cache plugin, deactivate it, clear all cache (including from your browser), and then check the results.
Let me know the results!
Thank you!
Hi,
Please activate the tagdiv Social Counter.
Also, please let me know what php version you have.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer & Cloud Library
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
Access Newspaper -> Plugins and install the Standard Pack plugin if you use default templates.
I hope that helps you!
Thank you!
Hello,
I verified, and now you have the sticky header -> https://i.imgur.com/GDIhvRZ.png maybe it was something related to a cache
Thank you!
Hello!
Please check the browser console to see which error do you have there.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hi,
Please check this guide https://www.greengeeks.com/support/article/clear-litespeed-cache/
Thank you!
Hello
Have you tried to see that a plugin conflict does not cause this issue?
Usually, this issue is caused by a plugin conflict; please do a test using the theme plugins, clear all cache, and see if the problem persists.
Thank you!
Hello,
I’m glad that you solved the problem.
Maybe you have an object cache, which is why this problem appears. You can change it if you have a file like an object cache.
Thank you!
I am using Newspaper from almost 4-5 years . but 1st time facing issue with td-composer plugin . due to td composer cache site is not loading properly . I am using wp rocket for caching … can i get some help
Hello!
I’ve installed the Life News Pro demo, created a page, and started editing with the TagDiv Composer. There is no error.This file, class-wp-filesystem-ftpext.php, is not part of our theme.
So, please test by deactivating ALL plugins except tagDiv; additionally, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
Hello,
Please purge the cache for that category a few times. You have a plugin that does an object cache.
Thank you!
Hi,
Have you tried to see that a plugin conflict does not cause this issue?
Usually, this issue is caused by a plugin conflict; please do a test using the theme plugins, clear all cache, and see if the problem persists.
Thank you!
Hello all, anyone dealt with adding a featured image and it reduces the resolution?
I have no image modifying plugins. When I add the featured image, and the same image from the media gallery to a post. You can see on the post side by side, the featured image is blurry.
I have made sure all thumbnail settings are on for regular and retina, and processed a bulk regenerate, and cleared all cache. Still same issue.
Example here, the same image is loaded on the content under the featured image and you can clearly see the issue:
https://inthegaragemedia.com/patina-1967-chevy-nova-restomod/
thanks so this option
This sorting option will not work with cache plugins.
So for it to work must disable the cache plugin?
Hello,
I’m not using the fixed count. I currently have the counter pointing to my Facebook ID. I tried reinstalling and deleting my browser cache, but the problem still persists.
The counter is showing the updates as new fans like my Facebook page. The counter is indeed updating. The problem is, the counter is pulling the total of Facebook “page likes”, as opposed to pulling the Facebook “followers”.
In the past, the social media counter pulled the “followers” count. For some reason now, it’s pulling the “page likes” data — instead of the “followers” data.
Hello,
Have you tried to see that a plugin conflict does not cause this issue?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.
Also, purge/clear the cache.
Thank you!
Hello @NewburghNews!
Please verify if you do not have a fixed count set in the TagDiv Composer: https://forum.tagdiv.com/tagdiv-social-counter-intro/
Try to reinstall the plugin and delete all the cache.
Thank you!
our site https://www.studio93.it/ we are using the most read articles block with filter Popular(last 7 days) sometimes it works sometimes it doesn’t was wondering could it be the cache plugin maybe?
After one of the recent Newspaper updates, the font in several locations in not showing up as I’ve specified in TagDiv composer. I’ve checked each of the problematic areas in TagDiv and the fonts are set as Oswald. In the TagDiv editor, they appear as Oswald. But on the live site, the fonts seem to be the default font. Oddly, when I inspect font on the live site, the Inspector says it should be Oswald.
Here are a few pages that show this error.
https://www.meriwethersociety.org/membership/ — the top navigation and sub-navigation items are supposed to be Oswald. The two sentences under Membership are supposed to be Oswald.
https://www.meriwethersociety.org/ — The text on the 4 buttons of Membership, Reunions, Resources, Store is supposed to be Oswald.
Footer of any page — Virtually all the text in the footer (except for the text in blue & italic) is supposed to be Oswald.
In my Theme Panel settings, the option to load Google fonts is On. Also in Theme Panel > Theme Fonts > Font Settings, all the settings are set as Default Font.
I have cleared cache multiple times.
Hi,
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Maybe your hosting provider can provide some advice as well.
Thank you!
Hello @archnews!
Then there could be a conflict there, a cache issue, or a compatibility issue.
Thank you!
Hello @nagarig!
Please make sure you do not use any untested plugins with our theme, clear your cache, and see the results.
Check to see if your website is not hacked and you are using the latest update of the theme and plugins.
Thank you!
Hello!
This issue should be only a plugin conflict with some plugins that you use or a caching problem. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Thank you!
Hello,
Maybe you have a cache plugin on the server.
Now I checked, and the logo is displayed on mobile -> https://i.imgur.com/X8xtpK6.png -> https://i.imgur.com/4Hf69G1.png
Thank you!
