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Hello Rafał!
Deactivate the cache plugin that you use, clear all cache (also from your browser) and try again.
If the problem persists, then please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you
Thank you!
Hi I just purchased the Newspaper theme and have started to use the TD Composer to build my templates. So far everything was going well up until I started to build the home page.
I built a portion of the home page, only to find that whatever I put onto the home page also appears on every other page on the website. Furthermore, if I try to edit another page such as “About” or “Contact Me” using the TD Composer then it pre-loads the content that I put on the home page, onto those pages too instead of giving me a blank canvas to work with.
The home page content also appears on top of my categories pages and my singular post pages.
I deactivated TD Composer and Reactivated with no success. I have litespeed cache installed and have been clearing the database but no luck there either.
Here is a link to my site: https://www.muslimperspectives.com/
Hello!
Please check the console in the TagDiv Composer, and make sure you do not have a 403 error.
We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Thank you!
Hello @cnanews!
This plugin should work well with the theme and you need it because it’s a main plugin.
Make sure you have the latest update of the theme(11.4.2) and plugins too, that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello,
Please check if you have an object cache, also, you can try this article https://www.webnots.com/how-to-completely-delete-wp-rocket-plugins-from-your-wordpress-site/ to remove the WP Rocket plugin, this can help.
We have a guide on how to check the Object Cache if is applied on the Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello Jaro!
If you use the responsive version, then it should work well. But, if you use mobile pages or the Mobile Theme plugin, then this option won’t work. Please try on your mobile phone. Also, deactivate the cache plugin and try again in an incognito tab.
From what I can see, you have different font on your mobile version than desktop version.
Thank you!
Hello,
i made a news frontpage for my website 4kfilme.de. When im logged in on pc (dev mode) or on a mobile device (iPhone 11 and Galaxy A51), if i open the main page, i will get the mobile version. Everything fine. But when im logged out, or people from outside join my site from a mobile device, the desktop-version is shown. The placement of the ads, the headlines (example video on the left and not center) are different and so on. I can’t get the mobile page running. I tried pretty much everything. I purged the opcache, i purged the wp rocket cache couple of times. i deactivated wp rocket completely, just to see, if this could be the problem.
https://ibb.co/nP49pHf (logged out the desktop version appears)
https://ibb.co/GcHRGyq (logged the right mobile version appears)
https://ibb.co/fx2xMsc (New site is active and mobile version is connected)
Hello!
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello Atul!
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I have an issue reg. google fonts on mobile. When I disable this option (google f. option) in control panel for Newsmagazine, I can still see this same font on mobile (of course after purging cache and cleraing google history on mobile) as per desktop, furthermore the google fonts (fonts.googleapis.com) are still visible and slowing page (as per google page speed snippet).
The only chance, as I see, to eliminate google fonts is to disable them for desktop and mobile. Is it right? I would really appreciate to have right font on desktop and custom (newsmag) on mobile to optimize the page speed for mobile.
My page rehef.pl
Thanks in advance,
Regards,
Jaro
Hello @alanmmarques!
I’ve checked your website and it seems to work very well.
Deactivate the cache plugin that you use, clear all cache (also from your browser) and try again.
Thank you!
Hello @shibam!
Make sure you have the latest update of the theme(11.4.2) and plugins too, that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
https://mysandbox.pro/blog/blog/tdb_templates/economic-development/
Hi all
This is a staging site. I am trying to understand how to populate the category template I have chosen from the Cloud Template Library. From the homepage, I have copied the URL as it appears in “View” and pasted it into the “image URL” field in the homepage layout, so clicking on the box titled “Economic Development” will take one to the Category template I have chosen. I have chosen the “50th PRCC Economic Development Section” as the category template in the Economic Development sub-categories and the PRCC 50th Single Post” in the Newspaper Theme Panel. I have also chosen two posts that are also categorized as “Economic Development” and set their Primary Category as “50th PRCC Economic Development Section”. I still cannot get them to show up when I click on the “Economic Development” box in the homepage. I have cleared the site and page cache after each change to no avail. Please advise. Thanks.
This information did to tell me anything or help with my issues
The rocket loader is turned off
Now. When I am using cloudfare with standard or cache all. It causes the following problems
The covid-19 drop down menu will not come down (On The Front Page Only)
My Main Menu becomes unclickable
My WP-ADMIN bar will not load. (On the Front Page Only
Everything else is set to your recommendations
Hello @sevengamer!
Please make sure that the issue is not from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Thank you!
Hello @avadoweb!
Please make a test and deactivate the cache plugin that you use, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hello,
Disconnect your Instagram and Facebook, please execute these steps:
1. disable tagDiv Composer and tagDiv Social Counter
2. uninstall(delete) tagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install tagDiv Composer and tagDiv Social Counter
5. activate tagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the Instagram and Facebook account again -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
This is the guide for Cloudflare -> https://forum.tagdiv.com/cloudflare-cdn/
and this is for super cache https://forum.tagdiv.com/cache-plugin-install-and-configure/
I made a test and for me, this problem related to date is not happening.
Thank you!
Hi,
Can you please provide a link to your website and some screenshot to check this problem.
If the image was already deleted, then the only way that it can still be display is if is coming from a cache, cdn.
Thank you!
Hello!
Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again.
Let me know the results!
Thank you!
Hi,
I just checked your website and indeed I see that problem once on a post, but after refresh the problem was gone.
Unfortunately, I didn’t cache the problem again to see if the css is the correct one or if is something interfering.
Do you use some cache or optimize plugin? This problem is also happening when you are logged in?
Thank you!
Hi,
There were a few reposts related to this problem, but most of theme were related to the cache.
Maybe there it is a problem and was not yet discovered. If you agree, we’ll like to inspect it. For this, please make a full backup for your website and please contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. Also include the link of this topic to identify you. We’ll check it as soon as possible.
Thank you!
Hello,
Please provide more details, like a link to your posts.
Also, please do a test using only tagDiv plugins, clear all cache and check the posts.
Thank you!
Editing the mobile font size under the theme panel mobile theme doesn’t actually change it (even with clearing cache).
Hello
I am having a very strange and frustrating issue. It looks like it has to do with cloudflare cache
I am using the covid-19 header on http://www.techbusinessnews.com.au
This has the very nice drop down menu that comes down when you start sliding down the screen.
But it will only work when cludflare cache is turned off and I put it into development mode. But when I turn cloudflare cache back on. It vanishes and no longer drops down.
The other problem. With cloudflare cache turned on. My wp-admin bar vanishes for the front page only. But will show on other pages
This is very strange. When cloudflare cache is turned on. The both the drop down menu wont work and the admin bar wont work. FOR FRONT PAGE ONLY. But they work on every other page.
Please help this issue is killing me!
I have also used page rules in cloudflare to tell it not to cache wp-admin/* and wp-/*
