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Hi, My website desktop pages convert into mobile. I delete cache then it will goes to desktop. My website lots of pages showing like mobile pages. This is happened again and again.
Hello Vlad i try this:
#1 – Deactivate, delete, clear cache and re-install the TagDiv Composer Pluing (Nothing happend)
#2 – DEactive plugins (Nothing happend)
#3 Im not using child theme
#4 – I create 3 new HOMEPAGES working first time, save, close the tab, open again and error appears again.
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
I reset the license key and it shows as activated. I also updated the theme, but the front page still displays the error image. Clearing cache and using an alternate browser still shows the error.
Hello,
I did as instructed: tested with different browser and different devices, and the mobile design is not appearing on those devices.
I made sure that my site wasn’t putting my own devices on cache.
What can I check now ?
Many thanks for your help !
Will
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
I think that your browser / website is cached. This is how it looks on our end: https://www.screencast.com/t/FxG8tIoTz Everything seems to be like in your pictures. Can you test this on another browser / device ?
Thank you!
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also from what you can see on the Waterfall there is an issue with a plugin: https://gtmetrix.com/reports/bmwrepairguide.com/6FsXAqs4/
Thank you!
Let us know the results.
Thank you !
Hello! I have an issue due the Newspaper Prebuilt Websites service. This is the error I have:
My url is: japon.kpopdrama.net
I’ve tried to manage the cache and nothing is happening.
Any solutions?
Thankyou!
Hello!
That may be due to cache. If your website is cached changes can be seen only after some time. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello, thanks for your reply
We Have tried clearing the cache disabling the CDN
I am not using any optimization plugins
we have created mobile pages but not much improvement. kindly guide
Thank you!
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
I have inspected your website but the images are no longer displayed: https://www.screencast.com/t/Cx7tZadkOAj Please make sure to clear your cache.
Thank you!
Can Super Cache plugin settings affect the mobile version?
Hello!
Do you have any other cache plugins? Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Thank Vlad S
I replied to the email, I will post its content to you (if it helps)
”
Hello,
Please excuse me for the delay, the response was in junk.
Indeed my domain was in php 7.2.
However even when passing it to php8 and purging the cache, the error is still present.
I’m a little confused, I’m at nuxit and I think I shouldn’t be the only one with this problem.
FYI, I downloaded the full newspaper files and compared the sizes. The files are identical.
thank you for your support
”
Good afternoon,
I have scouted the forum for a solution, which I didn’t find.
Problem: I have used the dedicated tagdiv mobile design tool to create a mobile page for 2 pages on my website (wwww.chemindecosse.com). But the homepage (https://www.chemindecosse.com/) doesn’t load as expected on a mobile device, it shows the desktop layout. The other one (https://www.chemindecosse.com/excursions-au-depart-edimbourg/) shows an old version of the mobile layout, but not the one with the latest modification.
I am aware that sounds like a cache problem, and I configured the wp supercache just as it was mentionned in numerous post in the forum but it still doesn’t change the issue.
For your information, I can get the latest mobile layouts updates when accessing the website as admin, but the problem appears when I use a private navigation.
Many thanks for your help,
Will
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hi
Thanks, I can confirm I am using WP Super Cache and it is setup as per your guide.
This problem happens whether WP super cache is enabled or not.
thanks
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
