- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello!
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Take a look in these topics because it could help you if you have the latest update:
– https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
– https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Thank you!
Hello!
I checked your website and it seems that you do not have anymore a menu or header.
Also, I tested this demo and I didn’t find any issue regarding to this demo.
Please start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi, I have a problem with categories. Those that were created a few months ago or even two years ago are displayed correctly this way https://ibb.co/b7VkVkj I have cleared the cache via my cache software. I also tried to delete and recreate the categories but I always have the same problem as you can see in this screenshot https://ibb.co/wKjTVyt
My site is https://www.moviemag.it If you go and check it now you will not find the error because the categories shown in the menu have been there for a long time and work well. The problem is when creating new categories. I have new categories created but which are not visible in the menu.
Is there anything I can do on my own to solve the problem or do I need to send you my WordPress access data to bring in a technician?
Thank you so much.
Alex
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Please also check the page for special characters and remove them if they exists.
Let us know about your results!
Thank you!
Hello,
Please make sure you don’t have a plugin conflict, please deactivate ALL plugins except tagDiv plugins and Contact form 7, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check if you have taken the steps as described in this topic => https://forum.tagdiv.com/topic/need-help-to-insert-contact-form-into-single-post/
Thank you!
Hello,
Usually, this can be from some extra plugins, so please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi Tagdiv Team,
We are using the latest version of your Newspaper theme, but on our front page we get a lot of slow queries from the TD Composer. It is not a problem of server optimization (dedicated) since with other templates there are no problems. We are using a pro template from the cloud templates. Is there anyway we can optimize that so that the site would run better. Also we are using WP Rocket as a cache plugin, but out TTFB is not that great.
Thanks!
Dear Anamaria,
thank you very much for your reply.
I followed your instruction and talked to my hosting-company “SITEGROUND”. Here is the answer:
“I have carefully checked everything on a server level and here everything looks good. There is no security module installed/active. There is no blocking of admin-ajax or other requests. There is no caching active (no sg-optimzer, no memcache and no dynamic-cache). The only thing i can see is a ‘td-cache’ folder.”
So i guess there is no caching/blocking/firewall problem? I also have deactivated ALL plugins except the 4 td-plugins with no success.
What next?
Thanks
Hello,
I just verify your website and seems you have this error => https://www.screencast.com/t/UEk4L7Mka
To resolve, please make sure that you are using the last theme version, Newspaper v10.4 and last WordPress version 5.7.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.
Also, for mobile pages please send us some screenshots.
Let me know the results!
Thank you!
Hello,
This issue can be from the firewall or security module which blocks the admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this helps you!
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hello!
Please check the tutorial I gave you and edit the page correctly with TagDiv Composer, then you should be able to see the entire page with elements.
If not, then please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello!
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
All the requirements for database are made on admin-ajax.php ( all the settings from theme panel, posts, pages, etc.), therefore you can not remove these from your website, if you want you can remove the pagination, from the website, loading more, the search and the number of admin-ajax.php requests will be smaller.
https://forum.tagdiv.com/what-is-ajax-preloading/
Thank you!
Hello!
If you use default templates, please check if you have Standard Pack installed and active.
If you use cloud templates, then try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Over the last couple of weeks my site (inparkmagazine.com) has been overrun with admin-ajax requests to the point of crashing the site. My host sent me this information to see if you could help.
“We’re still seeing a high amount of admin-ajax requests on the site (72% of the total traffic, which is a lot), and most of them are returning a 400 error code. Since all of these requests are uncached wp-admin requests, they are overloading the server resources.
Many of these requests (from the logs I can’t confirm if it’s all) returning a 400 error code are coming from the td-cloud-library plugin, so I’d recommend reaching out to the plugin developers to find out why it’s making so many calls and why it could be returning a 400.”
Any thoughts?
Hi Bettina,
i tried this option and also deleted cache in browser but the shown title in category is still “BARMER PROA” instead of “BARMER ProA”.
Is there perhaps a chance to make a chance within the theme-editor? Or is there any other idea that could help with this problem?
Thank you so much for your help.
Bye
Toby
Hello @devsolut!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Hello!
Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Please make sure you have all plugins up to date and start looking for a plugin conflict also, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please provide a screenshot of your last post and send us a link to your website to investigate the problem.
Thank you!
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Also, please check what version of PHP you have, we recommend version 7.
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
