- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
I sent the System Status Tab by email. Have tried the plugins and nothing happened. No Cache on the site https://thinkbeef.ca
I have given you admin user status in the pass for contact@tagdiv.com. I can send a password reset to you if you need to get into the backend.
Hello!
Please reinstall TagDiv Composer plugin, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Hello!
I’m sorry to inform you in this way, but if we didn’t test this plugin, we can’t say if it will work or not. You will have to test and see. I can recommend only something that is tested and it is working 100%. There can be a plugin conflict with every untested plugin, but we are building this theme to work with the tested plugins. So, our theme was tested with those plugins: https://www.screencast.com/t/TLZqOCb6F
I hope you understand my point of view!
Also, we have some requirements for using this theme. Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Our interest is to help our clients efficiently and provide solutions which are working 100%. For this we need more information to understand the issue and we try as possible as we can to reply in a short time. So, I didn’t mean this: : “that’s your problem, not ours” , and I will never say these words to our clients because we want to help anyone even if they don’t have paid support.
Regarding to your issue, after update if you just use our newest tool without reading some information about it before, you can probably destroy your work(website). This tool was built to help and not to damage your speed and quality of your website. Some clients don’t have any problem after update, but some clients has a lot and I know it is not nice to see your work damaged. That’s why we recommend all the time a full backup before every update.
If you didn’t run our tool and also you have some issues about plugin compatibility with our tested plugins, then this means it is our fault and we will solve the problem.
Also, if you don’t have the plugins up to date, any solution will not work for you that’s why I suggest to give it a try and check because if you had an old version to your updates, then the theme update is not updating your plugins automatically.
Also, you should reinstall the TagDiv Composer again and delete your cache(even from your browser).
In conclusion, if you really want to use those plugins which are not tested with our theme, then of course it is your choice and you can use it, but our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ that we can not provide support for un-tested plugins. What you can do is to contact our custom work team here: https://tagdiv.com/premium-customization-services/ and let them know which plugins you want to use and they can change even our theme files for you and solve your issues.
Thank you for your understanding!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello Bogdan!
First of all, please check about a caching problem(delete your cache also from your browser) and a plugin conflict.
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
It should work because I tested with the latest update and it is working great on my side.
Hope that helps you!
Thank you!
Hi,
If I understand correctly when you try to delete a row you received the error above.
For this, please make sure that you do not have any plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
After you have only theme plugins try again to delete the row, and see if the problem persists.
Thank you!
Hello,
Unfortunately, I can’t see your screenshot -> https://www.screencast.com/t/b69UapPv
Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc clear all cache(also from your browser), and check if the problem persists.
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hello,
Please make sure you have set the same header for the new category page created.
Also, seems the problem comes from autoptimize plugin => https://www.screencast.com/t/iKJtvlwi
please disable it, clear all cache(also from your browser) and see if the problem persists.
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hi
Question 1. I know the newspaper license is valid for 1 site, so can i uninstall it from one and use it on another website? I need to change the host (upgrade to a VPS setup) and my primary website doesn’t seem to migrate properly due to previous host limitations.
Question 2. WP Rocket is a paid caching plugin but I prefer to use it because of added functionality and ease of configuration. Is the Newspaper theme compatible with WP Rocket?
Question 3. Does Newspaper theme work fine with Cloudflare CDN?
Question 4. Open Litespeed or Nginx for reverse proxy on apache server, is the theme compatible with them? Open Lite Speed uses its own caching plugin called Lite Speed Cache. Is Newspaper theme compatible with this cache plugin?
I will appreciate a faster response. I have just lost my 6 months of work with my previous site and am starting afresh. Your support will be highly appreciated.
Hello, @RKdium, @kimbright
Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Also, please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
Thank you!
Hello !
In order to test AMP you need to use this path: https://firstsportz.com/mirabai-chanu-medal-hopes-boost-north-korea-withdrawal/?amp
I have inspected your website and there are plenty of ads in it. Please make sure to try this from an incognito mode, maybe your browser has cache.
Thank you !
Please check other pages main menu hover and active style and this category pages style https://dearjulius.com/en-ph/lifestyle/
Removed cache plugin and reinstalled tagDiv Composer but still this is what happening.
Theme requirements is ok.
Hi Vlad,
Thank you. The category pages, posts are all restored with the correct header, navigation and footer.
The home page still loaded as it was with no header, drop nav or footer. After clearing cache this looks to be restored.
The update was from v3.9 to the current v10.4. Speed booster is now deactivated and the optional Standard pack plugin activated. Is it worth making this a required plugin?
Regards
Peter
Thank you very much. The problem is solved.
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Thanks!
Try to clean the or disable cache plugin / purge CDN if used / clean browser cache
Hello,
Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Also, if the problem persists the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Thank you!
Hi, I use the litespeed cache plugin to handle media lazy loading.
Looks like Newspaper theme handles media lazy loading, is that right?
How can I disable it?
I would like to handle lazy loading only from litespeed cache plugin.
Thanks
PS. WordPress native lazy loading is disabled.
PS2. In theme panel – template settings – image loading animations (lazyload) – use loading animation image is Off
hello, doesnt seem to work.
Anyway, thanks for your prompt response. I will leave the setting off for now. perhaps you could consider this as part of your future release? WP rocket is one of the more popular cache plugins out there.
Hi,
Please check if you don’t have some cache on the Nginx server.
Thank you!
Hello!
I checked your page and it is showing like this: https://www.screencast.com/t/b9AvKFK4qB
It seems you have a plugin which run on your page. Check into your plugins and find out which one is interfering into the page.
Also, we recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
Please reinstall TagDiv Composer plugin, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Hello!
If you don’t have the plugins up to date, any solution will not work for you that’s why I suggest to give it a try and check because if you had an old version to your updates, then the theme update is not updating your plugins automatically.
Also, you should reinstall the TagDiv Composer again and delete your cache(even from your browser).
We understand that your website means work, time, etc that’s why we recommend all the time a full backup before update.
If you tried all these solutions which was really helpful for a lot of clients, then there could be a plugin conflict.
Please give it a try and let us know about your results!
Thank you!
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
