Search Results for 'cache'

Hi

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persists, please provide me some screenshots with this problem.

Thank you!

Hi rammancelita,

Make sure that all the settings for WP Super Cache are set as in our guide (this is the option that is use for mobile in special https://i.imgur.com/CHOf1XE.png), also if you are using other cache plugin these can interfere and cache the mobile on desktop.

Thank you!

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.

Also using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hello !

Yes, Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi travelmallnews,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please provide me a link where I can inspect these issues.

Also what was the mode what you use for theme update?
Usually when you update the theme, this is disable and the widgets from the theme are moved in “Inactive widgets ” https://i.imgur.com/zVOahk2.png -> https://i.imgur.com/55wbC7q.png only if are WordPress widgets then these will be still enable.

Thank you!

Hi, unfortunately I do not have access to your google derive account -> https://i.imgur.com/VItaIun.png also I checked you website again and this is fine. If you say that this problem is only some times, then it can be from some plugins, maybe cache plugins.

Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please note that if you let the option on auto, Google will show the ads that he thinks that fit the best for your users experience. Now the ads seem to appear on your wesbite. Please clear your cache and let us know !

Thank you !

Hi holmmedia,

Make sure that the theme is activate:
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Using a Pro Demo or cloud templates, you can edit the website design using tagDiv Composer. Here is our video tutorila for uploading a logo on a cloud template ->https://www.youtube.com/watch?v=HXQQygkCCJo

For the problem with tagDiv Cloud Library make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi,

Please take a look to our demos that is using the mobile theme plugin -> https://demo.tagdiv.com/newspaper_local_news/ this one do not have any extra optimization for pages speed.

You can make this quick test, disable all extra plugins and let only theme plugins (eventually you can let the plugins for optimizations) cleat all cache and check the pages speed, also after that you can make one more test without ads, sometime the problem is that is take a longer time until these are delivered from external links.

Thank you for your understanding!
Let me know the results!

Hi Web4Pros,

Let’s check these settings again:
– mage sure that you set the audio format and you set the featured audio link -> https://i.imgur.com/RMnpTcv.png
– after the post settings this should look like this on homepage -> https://i.imgur.com/eW4Eqir.jpg (if you are using some cache plugin, please clear all cache).
– inside the post the audio player should look like this -> https://i.imgur.com/f4zl2lS.png

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide me a link to your website for a closer inspection and some screenshots with the settings you’ve made.

Than you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi,

Make sure that the og is enable as in our documentation form here -> https://forum.tagdiv.com/facebook-share/ and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi makecommunication_,

Please note that we can provide support only in our support hours and these are from Monday – Friday:8:00 AM – 17:00 PM (GMT+2).

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

In most cases this problem is from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi MehdiAlioui,

We can provide support only in our support hours and these are Monday – Friday:8:00 AM – 17:00 PM (GMT+2).

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

In most cases this problem is from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi Screen Bunny,

Please make a test, disable tagDiv Composer and tagDiv Cloud Library, delete these plugins and reinstall them from Newspaper > plugins.
If the problem persist, please check the plugin conflicts, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!