- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
Let me know the results!
Thank you!
Hi,
Unfortunately, WP Rocket plugin, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!
Indeed there are customers that use this plugin and they say that is working good, I think that all is from the settings that you need to make for this plugin, unfortunately we do not know these settings. We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Thank you for your understanding!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I want to bring this in your notice that, I have already optimized the site. I have used cache plugin for the same. I optimized all the images in the website. In GTMetrix also the performance seems good i.e. in ‘A’, but site speed is still slow. If I use search bar it takes lot of time to load. If I install any plugin, it slows the site and search bar becomes irresponsive most of the time.
Hello !
Please reset your Instagram Key and clear your cache. The only ID that should work it this: kfanaticsforevs
Instagram key: https://forum.tagdiv.com/instagram-widget/
Let us know the result.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please note that your website is unreachable for us: https://www.screencast.com/t/k8T6oxMnUcFb Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
As you can see here this works: https://www.screencast.com/t/nbTQH0Bh As mentioned above, you have some kind of cache because the mobile theme is still being displayed on your homepage. You could contact your host and let them know about this if they have caching options.
Thank you !
Vlad,
Thanks for the canned response. Yes, we have all of the system requirements and yes we have already disabled all plugins and cleared cache. We have also tried disabling the TagDiv Standard Pack plugin, reverting to base Newspaper theme, not child theme, as well and the issue still persists.
Please actually give some legitimate advice on troubleshooting this rather than another canned response please.
Was going through this awesome guide – https://forum.tagdiv.com/cache-plugin-install-and-configure/
I am concerned about using preload setting as shown in the guide above with cloudflare.
Is it normal to use both preload and cloudflare simultaneously?
Also, WP Super Cache has update their preload setting options – https://i.imgur.com/2xNhf41.png
Can anyone update the guide or assist me to adjust the setting?
Thanks!
I must say am totally put down for expecting high with the theme.
Yes, it looks really pleasant from the demo ends.
After 26 hrs of consistently sitting beside your theme, the newspaper theme seems to me like a lost of some bulks.
However, if you would be able to help with the following issues, then you get thumb ups:
1. After installing any of the demos, (Currently tried the “Default Pro, Gossip Pro, Lifestyle & News”), the whole thing remains on the front end of my website unchanged irrespective of all the exciting changes I thought I have made from the Theme panel on the back end.
There has not been any changes made that went effective on the front pages of my website.
This is totally bad to me.
I can’t seem to believe it’s any Cache Plugin that could be responsible because at some points, I deactivated the Plugin (the Super Fast Wp Cache plugin), but problems never changed.
2. The most annoying part of it all: all my old pages on the website prior to the installation of the theme were completely disabled leaving only the titles.
I mean default pages like, Login, Register, Forum, Password Reset, and everything else that has to do with a page – in fact there is no other way to create a page that works asides using the Tagdiv plugin, am sure this is not supposed to be so.
I thought it should work similar to Elementor and other page builders where you only chose to use to design a page and not a must – what will then happen to the default WordPress page editor??
Currently, I don’t have the time and everything it takes to create those stunning pages as your theme claims, so I basically need my old page creating methods to work fine until am ready to build pages with Tagdiv composer.
If this is not going to be possible, then I don’t need your theme and your plugins.
Posts works same way as it used to be from default but not pages!
3. Thirdly, as soon as I enabled the Tagdiv composer and the corresponding plugins, the view counts on posts on the front end simply stops.
I have enabled the ajax method of counting from the theme panel, but no changes ever took effect.
With such problems as listed out, do you think am the one doing something wrong here or it’s something else?
The only “yellow” status as regards the functionality/compatibility of my website with the theme is the “40mb” instead of 128 mb as you recommended for a PHP size limit, so could this be the possible reason for all these?
Am not really so bordered about the $62 I paid and am not even raising any refund request here, my concern is “Who Shall Webmasters Now Trust For A Business” if the leading icons wave off our trusts?
Please look into the issues and get back to me please!
My website with these issues is at https://feelapy.com (visiting the website, you should see your demo theme bearing same demo name after I already changed it to “Feelapy”)
today i use w3 total cache pluging then in the system status it shows this plugin not comfortable with mobile theme.can i use wp rocket premium cache plugin to fix comfortable with mobile theme.
ALL plugins are deactivated (except for Maintenance Mode -which I need while I get this resolved-, Health Check -which is mandatory and the 4 tagDiv plugins)
I am not sure what I child theme is so I doubt I am using it and I have no cache plugin.
In the tagDiv status page all boxes are green except Home URL – Site URL and caching plugin which are yellow.
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
If you are not using non of them, please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots!
Let me know the results!
Thank you
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
1. You need to edit the page with tagDiv Composer, click on the first block and check the css tab -> https://i.imgur.com/QX7RCky.jpg set the margin bottom 0 -> https://i.imgur.com/kH3bbaU.jpg aftr that click on row -> https://i.imgur.com/hTehlOu.jpg and set the margin bottom you want, for example 4 -> https://i.imgur.com/KKxN2Pp.jpg
2. If you are using the social counter of Instagram, make sure that you set in theme panel the api key -> https://forum.tagdiv.com/instagram-widget/ also for YouTube you need to use an api key too -> https://forum.tagdiv.com/youtube-api-key/ after that the social counter should work -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also if you are using cache plugin, you need to clear all cache.
3. If you are using the mobile theme plugin, hen you need to set the mobile logo here -> https://i.imgur.com/Kg5l5uL.png if you are using the responsive version, you need to set the logo with tagDiv Composer -> https://www.youtube.com/watch?v=HXQQygkCCJo
4. You can change the background image from here -> https://i.imgur.com/013hPu8.png also if you are using the mobile theme plugin you need to change it for mobile from here -> https://i.imgur.com/lwZs1hu.png
5. The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Hope this will help you!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Flex block documentation -> https://forum.tagdiv.com/flex-block-settings-guide/
Make sure that you have posts set on the category selected -> https://i.imgur.com/GKbqLOv.png or using the post id -> https://i.imgur.com/oqWuqVE.png -> https://i.imgur.com/lNMYz8u.png
Let me know the results!
Thank you
Hi Calin:
No luck. I’ve gone over each of the recommendations, from the server requirements with the Hosting Company for the newspaper theme to your detailed suggestions below. I finished the last suggestion this morning and so am writing to you for any other suggestions or if you can log in and check the dashboard yourself. I’ve been dealing with the saving problem for 3 months now.
Thanks,
Alejandro
On 4/7/20, 01:18, “tagDiv support” <noreply@forum.tagdiv.com> wrote:
Calin wrote:
Hi,
Unfortunately, I do not know to be a white list for this, the only way to know that is from firewall is to deactivate it, clear all cache and cdn (if you are using) and check again.
DONE
First please make sure that you are using the last version of Newspaper theme, v10.3.2 also make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
DONE
After you’ve done all these try to set a new YouTube api key using our guide from here -> https://forum.tagdiv.com/youtube-api-key/
DONE
If there is still a problem, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
DONE
Let me know the results!
Thank you!
Post Link: https://forum.tagdiv.com/topic/problem-not-able-to-save-youtube-api-setting/#post-339584
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you
Hi,
As per my colleague answer from email, if you remove the custom css from theme panel and clear all cache the website is working properly, this is the results that he get -> https://i.imgur.com/0MHVOQd.png
This big grid flex will act like a slider -> https://i.imgur.com/oQWfyev.jpgis made in that way -> http://www.filedropper.com/2020-05-121342
Thank you!
