- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi – I turned off all my plugins, and then turned them back on, one at a time. It made no difference. Clearing cache made no difference either. The error still occurs. Do you have another suggestion? Thank you
Hi.
Instagram last publications doesn’t update again. I cleared the cache, turned the Instagram section on/off a few times but everything stays the same.
I tried in the Theme Panel, section Footer > Instagram settings, changing Instagram ID.
If I change it, it leads on a wrong page but the recent publications are OK.
If I set it back, the link leads to our Instagram profile but I see the old publications again.
https://descubreasriasbaixas.com/
https://www.instagram.com/descubreasriasbaixas/
Anny suggestion?
By the way, Newspaper version 10.3
Regards
Roberto
Hi team,
I just updated the Newspaper theme to the latest version and I got the following bugs:
1- The Animals Pro post header now it’s not stretched to the full page width. (I tried the following steps to fix the issue but these are not working: edit the template snd save it again, assign the template in the theme panel, delete cache)
2- To the logged in users, the WordPress dashboard and Yoast are displayed in the header. ( The solutions I tried out: I have installed the Remove Dashboard Access plugin – the WP dashboard is blocked but the dashboard sign is still displayed. All the “analyze this page” Yoast functions are accessible to any logged in user)
My website is https://vanlifemagazine.co/
Please let me know how to fix these issues.
Thanks,
Francesco
Hi,
The Newspaper X was updated through Envato method to 10.3 after which the Theme Panel cannot be seen. I have also cleared the cache.
Pl advice
Pramodh
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
The last time when I visit your website, the desktop version looks like this -> https://i.imgur.com/aFLumKi.png and I suppose that this is a plugin conflict (usually a cache plugin) that’s why I recommended to deactivate the plugins, but if the problem is gone, then is no need to check the plugins.
Yes, on that option I was referring -> https://i.imgur.com/Q1aq37S.png
If you are referring to this website field -> https://i.imgur.com/33HoFZs.png then you can remove it using a custom css (also this field is optional is no need to be completed) -> https://i.imgur.com/6ziyg9e.png
.comment-respond .comment-form .td-form-url{
display: none;
}
The code need to be set in theme panel> custom code> custom css
Thank you!
Hi,
Now the mega menu is look normal, maybe there was only some cache.
-> https://i.imgur.com/OR5hXAr.png
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
sorry i mint wp super cache
Thank you here is a full description:
It seems like when somebody from our reporters (ours is a news website) is writing a new post the Ajax service starts hanging , then when they upload the image and send a post everything looks OK for a few seconds, after that the website starts hanging up to 30 seconds before responding talking about this matter with the support team of our hosts (inmotion.com) they can see an increase in PHP-FPM service until it starts creating to many “max_children” at the point that they start using all vps memory.
We have a VPS 6GB memory with 6TB Bandwith and we use WP Fast Cache as recommended
After these the support team (inmotion) suggested to increase the Apache workers and for a day it worked fine but then it started again when we added new posts.
Funny thing is that when we restart the apache and PHP server with the posts already there it can hold up a lot of visitors and a lot of hits at the same time with no problem for days, The problem comes back as soon as we enter a new post.
This has made us believe the problem is somehow related to the editor after installing the News theme the editor changed and it’s now showing the right bar on the right side of the editor window we tried changing the editor for the classic editor but is the same thing, the moment reporters start finishing their post and uploading the image or selecting the preview image its when it starts slowing down, after finishing and sending the post we already are about 30secs delay to respond.
What we have been doing so far is writting the post sending it and right after that restarting Apache service and FPM. that’s how we have been surviving so far.
Suspects are: Ajax , PHP-FPM , Editor , and ofcourse the Theme
Thank You !
Daniel
Hi Calin, see comments below:
The amp problem is because on desktop appear the amp version -> https://i.imgur.com/aFLumKi.png you can deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I’m not sure what you mean with this comment sorry. On desktop it is not showing up as the AMP version for me. Why do I want to deactivate all plugins except tagDiv ones?
Also we recommend to use the amp with mobile theme, but please notice that the amp footer will be display different from the desktop or responsive version.
When I click on “mobile theme” from the theme panel, I have the “mobile + AMP” option selected for the setting “use mobile theme for”
Is this what you mean?
Please check our documentation for Enable/disable comments -> https://forum.tagdiv.com/enabledisable-comments/
Also if you are using a single post template from tagDiv Cloud Library, edit it with tagDiv Composer, use the right click on the comments and delete it -> https://i.imgur.com/ZKJIBdm.jpg -> https://i.imgur.com/vu4XBPm.png after that save the template.
I don’t want to disable comments, I only want to remove the option for people to include a website with their comments.
Hi,
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Hope this will help you!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please clear the cache and try again. Another way to reset the Instagram is to change the Instagram id (you can use as id: envato), check the results and set back your Instagram id.
Let me know the results!
Thank you!
Hi,
The amp problem is because on desktop appear the amp version -> https://i.imgur.com/aFLumKi.png you can deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we recommend to use the amp with mobile theme, but please notice that the amp footer will be display different from the desktop or responsive version.
Please check our documentation for Enable/disable comments -> https://forum.tagdiv.com/enabledisable-comments/
Also if you are using a single post template from tagDiv Cloud Library, edit it with tagDiv Composer, use the right click on the comments and delete it -> https://i.imgur.com/ZKJIBdm.jpg -> https://i.imgur.com/vu4XBPm.png after that save the template.
Hope this will help you!
Thank you!
Hi,
Please notice that tagDiv Composer is a page builder, this can be use on pages and cloud templates, it can’t be use on posts.
Please make sure that you do not have a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hi,
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
We have investigated your website and everything seems to work on our side: https://www.screencast.com/t/vuDyNVx15
Please clear your cache and make sure that your internet connection is ok.
Thank you !
Hello !
I’m sorry for the misunderstanding !
You can add new sizes by copying the code found in here: https://forum.tagdiv.com/td_api_thumbupdate/
The code must be inserted in the functions.php, refresh your cache and you should be able to see it in the thumbs: https://www.screencast.com/t/oD8Q3Pwxp6On
I hope this was helpful !
Thank you !
It was a server cache issue, I fixed it with Bluehost, they had to clear cache from the server end. Solved. Thank you!
In hispanicla.com I am using Newspaper 9.8. The site’s homepage appears a. with an older version b. no images. The posts appear without images, as well as the widgets in the sidebar.
This happens on every computer. Use of /?nocache renders the right view.
I deactivated all the plugins and the problem persists. I changed theme to Twenty Twenty and the problem disappeared. I cannot find what in the theme causes the problem. Please help.
Hi,
This is quite strange for me the theme is working without problems.
The posts that you have now look normal, just please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also implement the video like this -> https://i.imgur.com/lp2qTPH.png -> https://i.imgur.com/pyGppGd.png
Thank you!
