Search Results for 'cache'

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello @enesozden !

Disabling the schema will not

If you’re receiving the CTRL-Z Error that is most likely that you are facing a plugin issue. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please clear your cache.We recommend using WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Hi johnkruse,

Please make sure that you are using the latest version of the theme ( v10.2) and WordPress, also if you are using cache plugin, please clear all cache after you make some changes in theme panel or with tagDiv Composer.

If the problem is still there, please provide some more details and some screenshots or a link were I can check this situation.

Thank you!

Hi,

Usually these problems are caused by cache plugins, please clear all cache and try again, if this is not working, remove the footer Instagram id and set it back this should make a new request to Instagram to get the new images.

Hope this will help you!
Thank you!

Hi,

From what I can see the problem is not caused by the theme thumbs, these are all fine, the problem is caused bu some untested plugins, please deactivate all non theme/tested plugins, child theme ( if you are using), clear all cache and try again.

Thank you for your understanding!

Hello !

We have investigated your issue and everything seems to work fine. Please clear your cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please note that as our Banner says: https://www.screencast.com/t/tXqGkYkB we have been out of office due to our winter holidays. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

We recommend, you first create a backup of your website and set up a maintenance mode until your work is done.

In order to test the new implementation, you can use the WP-Staging plugin to create a staging copy of your website where you can test the new features without affecting the live site.

The first step for you to clearly see what features remain available and what’s new in Newspaper 10 would be to deactivate the Standard Pack plugin. This will probably cause your homepage to be filled with shortcodes, but don’t worry !
In this way you will know exactly what needs to be adjusted.

With the standard pack plugin deactivated you will have to import and set a Cloud template for all your default wordpress pages. In order to cover all of your website you need to import, customize and apply the following templates:

Header Template
Footer Page
404 template
Attachment Template
Author Template
Category Template
Date Template
Search Template
Single Post Template
Tag Template

All the templates found above are fully editable with tagDiv Composer which means more possibilities to customize your website. Please note that most of the old tagDiv Composer elements have been re-designed and converted to be fully customizable and can be imported to your page from here: poza cloud composer – blocks.

For the mobile menu please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

This message -> https://ibb.co/C1PPZ8t appear because you used a different cache plugin -> https://i.imgur.com/sgv3VEC.png rocket plugin, is possible that this one to not working properly with our theme or to not be well set, so now you’ll need to delete the file/folder that was created before.
This option https://ibb.co/N1GGtnb is use to have the same design as mobile theme plugin on amp.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that you you re-save the permalinks -> http://prntscr.com/p8n6ep

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hello !

Most likely you will have to contact your host or cloudflare if you use one. If you don’t use a cache plugin. Please make sure that you use a caching plugin. We recommend using WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

I hope this will be helpful !

Thank you !

Hi,

Please make sure that you install correctly the WordPress and Newspaper theme, also make sure that you have the latest versions of them.

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also you can check these similar topics:
-> https://stackoverflow.com/questions/59009827/publishing-or-uploading-failed-error-message-the-response-is-not-a-valid-json
-> https://wordpress.org/support/topic/the-response-is-not-a-valid-json-response-2/

If the problem persist, please provide some more details and some screenshots.

Hope these will help you!
Thank you!

Hi,

Usually these are plugin conflict, in the most cases are cache plugins, what you can do is to deactivate all the non theme plugins and try again to see if the problem persist.
If there is still a problem, please provide me a link where I can check this situation.

Thank you!

Hi cadeaumaestro,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

If the problem persist, please provide me a link where I can check these two problems.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If the problem persist, please provide some more details and some screenshots, also make sure that you have the latest version of Newspaper and WordPress.

Let me know the results!
Thank you!