- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
The mobile version is not working properly even after removing cloudflare sometimes it’s coming sometimes it’s gone even after clearing cache through WPRocket and the ads aren’t showing when seeing in a new mobile (incognito tab)
Hi,
The WP Rocket it’s ok, so it is no need to remove it, but if you use Cloudflare and is not using the premium version (Cloudflare APO, only this version has the possibility to deliver different cache per viewport when there is a mobile theme or mobile page template used), so in your case you should set the Cloudflare on pause for your domain where you have a mobile page.
Let me know the results!
If the problem may occur with WProcket I’m so okay deleting it too!!
and use WPSuperCache
Hello,
I think that you have a plugin conflict there. Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hello @tonipelovski!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hi,
” … the mobile version is showing the desktop version only!!!!” – this is related to cache, you need to have separate cache for mobile and desktop. From hat I can see you are using WP Rocket and this cache plugin has this option activated by default – https://docs.wp-rocket.me/article/708-mobile-cache
Now another cache on your site is from CDN (Cloudflare), using a different mobile template you need to use the Cloudflare APO version – https://developers.cloudflare.com/automatic-platform-optimization/reference/cache-device-type/ only this one will provide different cache on mobile and desktop.
Thank you!
Hello!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello there,
We’ve been having this issue for years now, and recently it has gotten much worse (multiple times per day, sometimes twice, sometimes 5-10 times).
Have you encountered any further issues since you disabled the object cache?
Thanks!
Hello,
You can try to exlude it from the cache plugin the font awesome https://www.boldgrid.com/support/question/font-awesome-on-cdn/
Thank you!
Hi,
Please check this guide on how to purge the cache: https://www.greengeeks.com/support/article/clear-litespeed-cache/#:~:text=Method%201%3A%20Using%20WordPress%20to,all%20of%20the%20LiteSpeed%20Cache.
Thank you!
Redis Object Cache
Hi,
What I can suggest first is to clear all cache and disable the cache plugin and after that check if the theme plugins are enabled, you need to have tagDiv Composer and tagDiv Cloud Library (I’m sure that now you have them) and fir standard blocks like block 14 you need to install the tagDiv Standard Pack plugin.
If the situation persist, please contact us via email at contact@tagdiv.com and provide a temporary wp-admin access and a link to this topic to can identify you faster.
Thank you!
I tried deactivating the AMP plugin from the plugins panel and it is displayed as deactivated. Where do I purge the cache?
best, Thomas
Hi,
The AMP plugin is still activated ->https://i.imgur.com/79xoExj.png so please deactivate it, and purge the cache a few times.
Thank you!
Hello!
We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Thank you!
how you have changed the URL. Did you use a plugin
> have not used app for charge URL, useing newspaper theme
please go and resave the permalinks again
> resave again, but it will not worked
and clear the cache.
> processed by wp rocket
you may visit below link and find the tag “影集《Ahsoka Tano亞蘇卡》”, and it is still linked to old URL and show error 404
I’m trying to see your writing.Google 구글amp cache was difficult.Can I only apply large rules through redirection plug-in?
Hello,
I flushed the object cache file and purged all cache and still not removed. (Either way I always had the settings deactivated so…)
Thank you
Hi,
This is storage; please make sure that you don’t have an object cache file.
Thank you!
Hello,
Which cache plugin do you use?
Thank you!
Hello,
Please let me know how you have changed the URL. Did you use a plugin? Also, please go and resave the permalinks again and clear the cache.
Thank you!
Hello kevinstolz, as long the settings you made were not made in the theme files or plugin files, then the update of the theme should not interfere, just make sure that not only the theme is updated, update the theme plugins too (I see that you are using the Newspaper theme, not Newsmag, s you need to have tagDiv Composer, tagDiv Cloud Library, also make sure that all cache is cleared).
Thank you!
USING
Theme name i Newspaper
Theme version i 11.5.1
Theme database version i 11.5.1
HTTP channel test wordpress
php.ini configuration
Server software i nginx/1.17.8
PHP Version i 8.2.11
post_max_size i 10M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 60
max_input_vars 1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. To see how you can change this please check our guide here.
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP version i 6.3.5
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
I tried all chromium browsers (Chrome, Vivaldi, Brave, Edge, Opera, Safari), Firefox. But when I tried to
* edit a page with TD Composer,
* add an empty inner column,
* add column text,
* Click ‘Edit Content’ button,
* Type some short codes [postlist id=192498].
* Now I don’t see any save, so assuming just click ‘X’ on top right of the popup to close.
* Now Click on ‘Edit Content’ button, it is shows only blank box (the short code I entered doesn’t appear).
* Vivaldi, Edge shows a javascript error. – https://app.screencast.com/dblky8lh3bngJ
* Firefox no errors, but same behaviour
* Safari – Can’t even drag and drop to inner column
* Chrome – No Errors, but same behaviour.
If you’re using LiteSpeed Cache and experiencing the issue I mentioned earlier, this article can help:
Hello!
I’ve tested on my end and this plugin works well.
Did you set up the avatar when you edit the user in dashboard ?
Make sure you have the shortcode called “Author Image” on the author page in the tagdiv composer. Also, that you set up the image for the author in order to show.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
