Search Results for 'cache'

Hi,

Now is not longer need to set the code in header.php, now you can set the code directly in theme panel in analytics/js codes -> https://www.screencast.com/t/aVNquOI0dsU

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello !

In order to hide the view count and published date you will have to go into Theme Panel – Block Settings and disable it: https://www.screencast.com/t/568gv8f0

If you have already done this please make sure to clear your cache ! We do recommend WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you !

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please make sure that your problem is not caused by the cache plugin, please clear all cache and deactivate the cache plugin and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

There is not set any limit for YouTube video list, but is not recommended to have a big number of video in the list.

For mobile theme color, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

That would be the view counter. It could function incorrectly or not at all if you use a caching plugin. In this case try to activate this option
– https://forum.tagdiv.com/ajax-view-count/
Then clear the cache and check again. This should work when using the super cache plugin
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
With other caching plugins I can;t say for sure unfortunately.

Note that we reply as soon as possible within the allocated support hours mentioned at the top of the forum. Also please try to not reply multiple times in the same topic if possible, this will only delay our response. We answer from oldest to newest.

Thanks

Hello !

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

There should be underline the current menu item and the one that is hover with the mouse.

If there is still a problem, please provide me a link were I can inspect this.

Thank you!

Hi,

Please make sure that the comments on post from theme panel are enable -> https://www.screencast.com/t/Ben9Plwik also please check our documentation for Enable/disable comments -> https://forum.tagdiv.com/enabledisable-comments/
If you are using Gutenberg
-> https://www.screencast.com/t/3ai1ok5fcJ -> https://www.screencast.com/t/XZNXB6ueYt6
If you are using single post template from tagDiv Cloud Library you need to edit that template and set there the comments element.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

All plugins that are tested with our theme can be found in Newspaper > Plugins -> https://www.screencast.com/t/i70rduqUR73
Unfortunately we did not tested Disqus plugin and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there please provide some more details and some screenshots.

Thank you!

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please provide your website URL so I can take a closer look at it. If you are using the child theme, try to switch your website to the main theme, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

Are the ads displayed? I found some similar topics online, do you maybe use total cache
– https://wordpress.stackexchange.com/questions/253151/the-resource-was-preloaded-using-link-preload-but-not-used-within-a-few-seconds

Or maybe Cloudflare rocket loader – https://stackoverflow.com/questions/53281784/google-ad-was-preloaded-using-link-preload-but-not-used-within-a-few-seconds-fro

Or maybe it is the same situation from here, where other users mention the same thing
– https://support.google.com/adsense/thread/4041713?hl=en

Hi,

Please ensure that your theme was correctly installed via FTP way, according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/, check all the system status requirements from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Also, remove all of the untested plugins which might interact with the theme core files, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all plugins and let only tagDiv Composer , also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there, please provide me a link where I can check the whatsapp share button.

Thank you!

Hi,

I have made some tests on my website and the images are looking good. Everything works as expected. Also, I have tried to access your website but it seems does not work, sorry! First of all, please disable all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem persists, please provide some useful screenshots with the problem so we can take a closer look at it. Also, you can email us to contact@tagdiv.com with your log-in information (wp-admin) for more further investigations.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all plugins and let only tagDiv Composer , also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

This message appear because you set a custom JavaScript for ads and this is not allowed in custom JavaScript section, please remove the code from there.
The codes for auto ads need to be set only in analytics -> https://www.screencast.com/t/4yGlHBBQIGgH or in mobile theme > amp analytics -> https://www.screencast.com/t/0WqKEVLN

Please check our documentation for How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/ here you’ll find how and were to set the code ads.

Thank you!

Hi,

Unfortunately, the events plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

The shortcode should be set in column textlike this -> https://www.screencast.com/t/5Owaghye also depend on the shortcode, maybe the tagDiv Composer can not recognizes it, please make sure that you shortcode is working, and there is no conflict wit column text ( check to see if this is working by setting some text inside the wp editor ).

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello !

Please make sure to clear cache. We do reccomend WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Let me know if this was helpfull !

Thank you !