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Hi,
Please make sure that your feature image is big enough -> https://forum.tagdiv.com/theme-thumbs/ and you do not have add any king of code in theme panel that provide this issue.
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hi,
Please check our documentation for background ads -> https://forum.tagdiv.com/newsmag-background-ads/
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
I’ve checked your website and you have some errors in google console -> https://www.screencast.com/t/TAIRMbU1Hq
Thank you!
Hi,
first of all, sorry for my bad english…
Since the last update of the theme. I have an error on one of my pages on the mobile theme (order confirmation page with the WooCommerce plugin). But when I turn off the mobile theme, everything works fine. That’s what I try to do to solve the problem, but without success:
– Update theme and tagdiv plugins manually
– Disable all plugins by leaving the parent theme, mobile theme, woocommerce and tagdiv composer.
– Creation of a new order confirmation page.
– Clean cache.
Here is the error:
https://www.screencast.com/t/wOhkmtXH
For information, the error is present on the parent theme as well as on the child theme. I am currently working locally. Do you have a solution for this bug?
hi I have a problem in my them about the compatibility of another plugging some like 3W cache and ad inserter how can resolve this
show image https://www.beautytness.com/wp-content/uploads/2019/06/2019-06-16_13-13-21.png
hello, the posts in the amp version are not showing the shortcode content + it s showing deleted content event after purging the cache, can you please help
https://tipstravelbook.com/2019/06/11/%D8%A7%D9%84%D8%BA%D8%B1%D8%AF%D9%82%D8%A9/?amp
https://tipstravelbook.com/2019/06/11/%D8%A7%D9%84%D8%BA%D8%B1%D8%AF%D9%82%D8%A9/
the shortcode : <script async=”” src=”//www.travelpayouts.com/blissey/scripts_ar.js?categories=5stars&id=6666&type=full¤cy=usd&host=search.hotellook.com&marker=227691.&limit=5&powered_by=false” charset=”UTF-8″></script>
I’m using litespeed cache and my CSS is being loaded from a CDN.
Non of my amp pages are working when I do this and I get the following error:
The style[amp-custom] element is populated with:
0 B: style[amp-custom=]
73 B (57%): link#amp-default-css[rel=stylesheet][id=amp-default-css][href=https://sheffield.bigstamp.co.uk/wp-content/plugins/amp/assets/css/amp-default.css?ver=1.1.3][type=text/css][media=all]
34528 B (88%): link#dashicons-css[rel=stylesheet][id=dashicons-css][href=https://sheffield.bigstamp.co.uk/wp-includes/css/dashicons.min.css?ver=5.2.1][type=text/css][media=all]
223 B (0%): link#bp-nouveau-css[rel=stylesheet][id=bp-nouveau-css][href=https://sheffield.bigstamp.co.uk/wp-content/plugins/buddypress/bp-templates/bp-nouveau/css/buddypress.min.css?ver=4.3.0][type=text/css][media=screen]
1671 B (34%): link#td-plugin-newsletter-css[rel=stylesheet][id=td-plugin-newsletter-css][href=https://sheffield.bigstamp.co.uk/wp-content/plugins/td-newsletter/style.css?ver=9.7.3][type=text/css][media=all]
2047 B (57%): link#td-theme-amp-css[rel=stylesheet][id=td-theme-amp-css][href=https://sheffield.bigstamp.co.uk/wp-content/plugins/td-composer/mobile/style-amp.css?ver=9.7.3][type=text/css][media=all]
29 B: style[type=text/css]
74 B: h2.amp-wp-b371fd6[class=amp-wp-b371fd6]
97 B: span.amp-wp-dffa517[class=amp-wp-dffa517]
75 B: div.td-author-name vcard author amp-wp-9c76635[class=td-author-name vcard author amp-wp-9c76635]
75 B: p.amp-wp-224b51a[class=amp-wp-224b51a]
93 B: amp-iframe.amp-wp-b3bfe1b[src=https://www.googletagmanager.com/ns.html?id=GTM-TD2R4HW][height=400][sandbox=allow-scripts allow-same-origin][layout=fixed-height][class=amp-wp-b3bfe1b]
Total included size: 38,985 bytes (48% of 80,016 total after tree shaking)
The following stylesheets are too large to be included in style[amp-custom]:
25439 B (45%): link#td-theme-css[rel=stylesheet][id=td-theme-css][href=https://sheffield.bigstamp.co.uk/wp-content/plugins/td-composer/mobile/style.css?ver=9.7.3][type=text/css][media=all]
Total excluded size: 25,439 bytes (45% of 55,892 total after tree shaking)
Total combined size: 64,424 bytes (47% of 135,908 total after tree shaking)
If I don’t serve via the CDN everthing works fine.
I’ve tried a few different plugins to see whether it was an issue with litespeed and i get the same problem with all the other CDN plugins.
some data I don’t find them … but they are present in the tagdiv editor. I put in evidence in the images those that you don’t see but there are and that I can’t find even the code of the page (I emptied all the caches)
https://prnt.sc/o1y70j
https://prnt.sc/o1y7gg
Hi,
I’m trying to implement AMP in a website but all urls /amp redirects to /?amp and doesn’t open the amp version.
I tryed:
* Disabled all plugins
* Enabling only AMP version in panel settings.
* In other website with the newspaper theme. There, It worked at first time and then stopped working and showed the same issue.
Newspaper version: 9.7.3
In all tryes I cleaned the cache of the server and of the cache plugin and set permalink again.
I tryed with the cache plugin disabled too.
See: https://casadaconsultoria.com.br/planejamento-de-marketing/amp/
Panel settings: http://prntscr.com/o1y1dy
May someone help me?
Hello !
I have reviewed your page and checked even on some posts and everything seems to work fine: https://www.screencast.com/t/dp2ql5d00kV Please try clearing your cache. For cache we recommend WP Super Cache – https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Let me know how this works on you !
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Woocommerce allows custom pages for shop, cart, checkout etc. You could build pages with the composer and set them. To display woocommerce elements in them, you can use shortcodes
– https://docs.woocommerce.com/document/woocommerce-shortcodes/
Shortcodes can be entered in the composer, in column text elements. A similar topic here
– https://forum.tagdiv.com/topic/how-to-display-products/
If there is a problem, let me know, also let me know the way you’ve implement the woocommerce shortcodes.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please set the rel="nofollow" for {{post_cat_link}} and {{post_url}} too
-> https://www.screencast.com/t/t9pRAcNB7k
Also please make sour that you clear all cache and see if there will still be some problems.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Please make sure that you’ve made the settings for the Weather widget as in our documentation -> https://forum.tagdiv.com/weather-widget/
Also please make sure that you clear all cache after you make dose settings.
Thank you!
Hello,
since I updated to Newsmag 4.9 I can’t change the templates and the font settings of my posts in theme panel. It keeps the default ones. I deleted the cache and tried different browsers.
Thanks!
Laura
Hi,
I made a test for this problem that you are facing, but for me this is working normally -> https://www.screencast.com/t/XaVI4FvJyGO -> https://www.screencast.com/t/AsrsFc7G
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Hope this will help you!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non-theme/tested plugins, also if you are using a child theme, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
– https://www.rankya.com/wordpress/how-to-fix-index-coverage-issue-server-error-5xx/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
I have checked your website and now, it seems to work as expected.
Thank you!
Hi,
I have checked your website setup and I saw that you are using the latest version of WP Bakery 6.0.3 -> https://www.screencast.com/t/IMe9RMpjWB which is not yet tested with our theme, sorry! The WP BAckery version which comes bundled with the theme core files is 6.0.2 and which also return good results. Please roll back to that version, clear all the caches, purge CDN files and check the results. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Please do not post here your credentials because the forum is public and anyone from forums members can access your wp-admin and it’s not safe.
Thank you!
Hi,
Please make sure that your problem is not caused by the cache plugin, please clear all cache and deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Weahter location will not change from defaualt, when changed in Theme Options. I’ve refreshed cache.
Hi Bogdan,
Here is the link to my comment on Newspaper on themeforest.com – https://themeforest.net/item/newspaper/5489609/comments?page=873&filter=all#comment_22267321
My problem is the the video format has disappeared. I’ve been using Newspaper for years, but suddenly the video post option is gone. It’s strange because I can still play the videos on the front end that I originally inserted in the website, but when I go to the admin panel to look at the video posts from the back end, there’s no option for a video post.
Here is what I did to try to fix the problem but the video post format still doesn’t show:
1) I disabled all the plugins except page builder and cleared the cache but the video post format is still not visible.
2) I don’t know what cdn is so I assume it’s not being used on my site.
3) I don’‘t have any custom code.
4.) I don’‘t use a child theme.
Thanks for any help you can give!
Entered CSS,
Cleared all Caches,
Purged OpCache,
Regenerated critical CSS (RocketCache)
Still dropdown menu appears under content elements on the page.
Please see screen cap from Safari Dev Tools here:
http://j.mp/2RkhIPa
This shows the error, the html sent to Safari and the CSS codes applicable to the menu when it’s dropped down.
(Note this is a problem ONLY in Safari, have not tried any other webkit browsers)
Thanks,
Kim
Hello !
Please make sure that you have saved properly the php file and also make sure to clear cache. We do reccomend WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Let me know if this was helpfull !
Thank you !
Hi,
Please make sure that you clear all cache after you save the settings, is possible to be a cache problem.
Thank you!
