Search Results for 'cache'

Hi,

Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. In most cases, that kind of problem is caused by some untested plugins. Remove all of these because this is the first step in WordPress debugging.

Hope this helps and let us know how it goes!

Thank you!

Hi,

Please provide a screen with the configuration of this section so I can see how it was set up. Also, remove all of the untested plugins, clear all the caches purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

That’s unusual. Does it happen if you deactivate the child theme? try clearing the cache, and purge CDN if you use it. Also try to deactivate all non-theme plugins to see if it is a plugin conflict.

If nothing works we could take a look at it, send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Hi,

There is a problem with general modal image in theme panel, please make sure that you deactivate it -> https://www.screencast.com/t/Nx6YmhF0

Also if you have activate the WPBakery activate, please deactivate it, clear all cache and try again.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide me a link were I can inspect this issue.

Thank you!

Hi,

Please try this custom css for this problem -> https://www.screencast.com/t/9bmnrXXto
.td-mobile-content .td-icon-menu-right {
display: block;
}
Set the code in Newspaper> Theme panel>Custom code> Advance css > in phone section, clear all cache and try again.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

It maybe a plugin conflict, did you try to deactivate all non theme plugins and clear all cache to see if the Module 16 thumbnails reaper.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem persist, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please provide some more details about the 5xx errors you have, in this way I will know what answer to provide to you!
Please check those similar topics with 5xx errors
– https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
– https://forum.tagdiv.com/topic/hello-unable-to-import-demo-content/
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem persist please provide me a link were I can take a closer look to this issue.

Thank you!

Hi,

Please try this steps to fix this problem, go in wp-content/plugins/td-composer/mobile/header-amp.php https://www.screencast.com/t/wqp2eatP and set
rel=”nofollow” in -> https://www.screencast.com/t/gneogTYuN -> https://www.screencast.com/t/g41V9Vi1O please clear all cache and mark us resolved the issues from Google Search Console > Coverage > Crawl anomaly.

Hope this will help you!
Thanks.

Hi,

In order to hide the footer on some pages/post please check if you have set a page as footer or a default template; if it is a footer page you need to use this custom css -> https://www.screencast.com/t/4S4FpA14CG
.postid-12683 .td-footer-page{
display: none;
}

It is possible to be a problem because you have the tagDiv Composer and WPBakery activate, please deactivate the WPBakery plugin, clear all cache and try again.

Thank you!

Hi,

I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, right? This behavior appears when you have additional customization through custom CSS code. Please notice that the CSS is working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from the Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly to this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new install with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css. Also, please update the theme to the latest version of it.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you!

Hi,

If I understand correctly, the problem you have is that you con not login from your website using the sign/login element;

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hello !

If you are using child theme, you need to replace the child theme that you are using with the one that came with Newspaper v9.7.3, or you can edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png just make sure that you clear all cache after you make those changes.

Thank you !

Hello !

If you are using child theme, you need to replace the child theme that you are using with the one that came with Newspaper v9.7.3, or you can edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png just make sure that you clear all cache after you make those changes.

If the problem persist with plugin activation, you need to go in Plugins and delete the current theme plugins, after that please go in Newspaper > Plugins and update and activate the plugins from there -> https://www.screencast.com/t/AxzxIUxMgGS

Thank you !

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Revolution slider -> https://tagdiv.com/revolution-slider-plugin-with-newspaper-theme/

Thank you!