Search Results for 'cache'

Hi,

I have checked your website and I saw that you are using the Catamaran as font family with 300 value as font weight. Try to enable this value from here -> https://www.screencast.com/t/69LgtRGsE1, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you have the last version of Newspaper theme v9.7.2 and all theme requirements are set as in our documentation.

Please delete the theme with all the plugins and reinstall the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ also if you are using child theme, please deactivate it, clear all cache and try again.

Thank you!

Hello !

We are sorry for the inconveninece !

I have inspected your page and seems to work fine, altough the speed could be increased as you can see here too: https://gtmetrix.com/reports/www.curryflow.com/ThQpUbuo
Please make sure that you do not have a plugin conflict. Please disable all non theme related plugins and look for errors. Also I reccomend you clearing your cache after making changes to your website. We recommend this plugin: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you !

Hi,

Please deactivate the WPBakery and child theme ( if you are using child theme ), clear all cache and try again.
Also please notice that the default post template can not be edit using tagDiv Compose, only the templates from tagDiv Cloud library can be edit/build using the tagDiv Composer.

Thank you!

Hi,

Please deactivate the js_composer and child theme ( if you are using child theme ), clear all cache and try again.
Also please notice that the default post template can not be edit using tagDiv Compose, only the templates from tagDiv Cloud library can be edit/build using the tagDiv Composer.

Thank you!

Hi,

Is look like your website is showing the mobile version on desktop -> https://www.screencast.com/t/u7WjA69Tm usually this is a cache plugin conflict, please deactivate all non theme and cache plugin, clear all cache and try again.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Please make sure that you delete the previews theme before you make the theme update.
After that please clear all cache and try again.

Thank you!

Hi,

This problem can appear if you have the WpBakery, please make a test deactivate the WpBakery clear all cache and try again.

Thank you!

Hello !

Please disable all non-theme related plugins and clear the cache then check if your posts are still cropped.

Thank you !

Hi,

Please make sure that this problem is not probable by a plugin, please deactivate all non theme and tested plugins, clear all cache and check again the <title> tags.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hello !

Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you !

Hi,

Pleas make sure that the code you set is as this one -> https://www.screencast.com/t/UxGwHgEtb3dS please do not add extra classes

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

If you are using child theme, you need to replace the child theme that you are using with the one that came with Newspaper v9.7.3, or you can edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png just make sure that you clear all cache after you make those changes.

Sorry for the inconvenience!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

If you are using child theme, you need to replace the child theme that you are using with the one that came with Newspaper v9.7.3, or you can edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png just make sure that you clear all cache after you make those changes.

Thank you!

Hi,

So the mobile theme is loading on desktop? In almost all cases this issues is caused by various caching plugins. But currently after browsing the website, it doesn’t seem to be happening anymore.
We recommend the WP super cache where possible, this will not cause such problems
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

From what I can see at the moment, the mobile theme is set to apply only for AMP
– https://stackrackal.com/oneplus-7-pro-android-q/?amp
That would be this setting – http://prntscr.com/nvuwtr

I have tested the validity of an AMP post, there is 1 error
– http://prntscr.com/nvuxr0
This may happen if you are entering code in this section – http://prntscr.com/nvuy2e which is not a valid auto AMP ad code. The code should be like this – http://prntscr.com/nvuyuw
Please check if that is the case.

Thanks

Hi,

In the most cases this was be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that after you deactivate all non theme plugins, you clear all cache and you delete the errors from google search console.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please provide some more details about the 5xx errors you have, in this way I will know what answer to provide to you!
Please check those similar topics with 5xx errors
– https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
– https://forum.tagdiv.com/topic/hello-unable-to-import-demo-content/
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Thank you!