- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi kasirga, “What ever I choose Mobile, AMP or Mobile+AMP it always shows AMP site on mobile devices. I can use mobile theme only by deactivating AMP plugin. I need to use mobile theme, not AMP theme.” – if you are using the amp version please make sure this option is disabled – https://i.imgur.com/BZ5LOyu.png
Also, when tagDiv mobile theme plugin is used you’ll also need to use a cache plugin that has mobile cache support, to can deliver a different cache for mobile users and desktop users.
Thank you!
Hello,
Unfortnly, I can’t see your widget; please provide some screenshots.
Also, please clear the cache and make sure that is the same sidebar that you have assigned on the page.
Thank you!
Hello!
Do you use Jetpack plugin? There is a known issue, please check: https://app.screencast.com/tJcTjPqTcOJX3
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hello,
I think you have an object cache. Please check this guide, delete the object cache file, and check again https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hi,
What cache plugin do you use? Please provide some screenshots and the link to your website.
Thank you!
Hello,
I have noticed that even subscribers can view and click on “Edit template” and “Edit post”. Yes when clicked on, these buttons lead to nowhere, but for a subscriber, this shouldn’t be visible.
I have only tagdiv plugins, litespeed cache and acf plugin installed.
Yes I have cleared cache and everything but the problem persists.
Thank you.
Hello,
I have checked the cache settings. The object cache feature is turned off and object cache file is not available. Please let me know the next steps.
Thank you
The mobile-only theme of my news paper theme sometimes does not work on mobile devices, so the mobile theme is turned off only on some article pages, not on all pages.
Why is this happening?
Sometimes, there is a tendency for things to get better when you remove the cache, but it doesn’t completely solve the problem.
Hi Bettina, many thanks for your support,
I have 3 web sites with mobiles pages and the 3 have the same issue . The mobiles pages are not used on mobile .
Caches have been clear and no effect.
I don’t use CDN
Rocket loader not used
So what is the root cause of this issue ?????
Hello,
I checked, and the menu doesn’t also work in the simulator.
Please do a test using only tagdiv plugins, without any plugin for cache and check after.
Also, please use this option from WP Rocket -> https://prnt.sc/ePcswJULMH6o
Thank you!
Hello!
Our demo works well on those browsers, so it should be something on your end that interferes.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
Hello,
I think you have an object cache. Please check this guide, delete the object cache file, and check again https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello,
Please activate the tagdiv Standard pack plugin and clear the cache.
Thank you!
Hello Calin,
I appreciate your assistance. Unfortunately the last article you posted assumes that it works as it should, but it does not. The proper authors are appearing in the post editor, but this is not displaying on the home, archive page or the post page.
So, according to your input, I have added the code prescribed on the post exactly. (Following https://forum.tagdiv.com/topic/regarding-adding-multiple-authors-on-newspaper-theme/). Pasted code into child theme function.php. Added code to loop-single-2.php and single_template_2.php which is the primary template.
Again, this did not impact the homepage, listing page, or the post page:
See staging site:
https://nondoc1dev.wpenginepowered.com/category/sports/
This page has posts attributed to guest author Jeremy Cowen in the editor:
https://nondoc1dev.wpenginepowered.com/2023/12/23/big-man-on-campus-ryan-minor-made-memories-at-ou/
This shows all posts attributed:
https://nondoc1dev.wpenginepowered.com/author/jeremy-cowen-contributor-in-chief/
I have cleared caches. Do I have any recourse?
Thank you
Hello,
My site is hosted on VPS & LiteSpeed Web Server & LiteSpeed Cache Plugin.
All cached pages have an issue with the paging buttons from Single Related Posts, Flex Block 1, Flex Block 3, Flex Block 4 and Posts Loop Modules of Newspaper theme.
When a request is sent to admin-ajax.php as a filter, it will have a security token, this is called a nonce.
This token is valid for 12-24 hours so I usually have this problem for less than a day because the page is still cached but the token has expired so it ends up with a 403 error.
To fix this issue, I need to add the nonce name to the ESI nonce list in LiteSpeed Cache Plugin.
Now please tell me what code generates this security token on action td_ajax_block.
Best regards
Hello!
Please check if you choose the right menu. Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
Hello Megan!
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Hello,
Please activate the tagdiv Composer, tagdiv Standard pack, and tagdiv Social counter plugins, clear the cache, and resolve it.
Thank you!
Hi,
Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
Thank you!
Ok great! Yes, it seems to be working now.. let’s assume cache then. Thank you!!
Hello,
I checked now, and it seems the text is displayed: https://i.imgur.com/OLGDgAe.png. Maybe there was some cache there.
Thank you!
Hi as object i have switched to PHP 8.2 from PHP 7.4 and now i have a lot of errors in log
When use PHP 7.4 no issue , but when i switch to PHP 8 starts problems
I use Apache with NGINX as reverse proxy and varnish cache
[Wed Apr 17 13:31:02.360563 2024] [proxy_fcgi:error] [pid 30014:tid 140341663422208] [client xxxx:34924] AH01071: Got error ‘PHP message: PHP Warning: Undefined array key “color-1-overlay” in /home/xxxx/public_html/xxx/wp-content/plugins/td-composer/legacy/common/wp_booster/td_block.php on line 2677; PHP message: PHP Warning: Undefined array key “color-2-overlay” in /home/xxxx/public_html/xxxx/wp-content/plugins/td-composer/legacy/common/wp_booster/td_block.php on line 2677’
It seems for a problem with overlay on flex block 2 , please can i fix ?
Thanks
Hello @Atithya!
Please check the settings, or add a new search element and check if the issue is still there. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
