Search Results for 'cache'

Hi,
After you set up the counter using the tutorial, please clear all caches and allow it a bit of time to update as it’s not a live count and it will make a few requests/day in order to keep the server load to a minimum.
Thanks.

Hello mixamex.com,

Please try to clear all the caches from your browsers and check again and see if your problem is still there.

Thanks.

Hello kylemccoy,

I have tested again on my side and the drop caps are displayed fine on mobile theme. Also, I have checked your source page and I saw that you are using a lot of untested plugins which could interact with our theme and might cause a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Please try this advice and let us know how it work.

Thank you for your understanding!

Hi,
W3 total cache was the supported and recommended plugin to use with our theme until some time ago when it started creating all sort of problems for us. That is why we switched to wp super cache. We are not saying it;s the best caching plugin, but it;s the one that is tested to work 100% and not create issues. You can try out different ones if you wish but we cannot say for sure how they will work. The only tested one is Wp super cache.
Thank you!

Hi,
Please make sure you use version 4.0 of the plugin and then follow every step presented here carefully: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ After you set it up clear your caches from the plugin and from a cdn server if you use it as the counter is affected by cache.
Let us know how it goes.
Thanks.

Hello all,

Please ensure that you are using the latest version of the theme (Newspaper 7.0.1) and then please ensure that you have updated all the required plugins to the latest version of the theme. The Visual Composer is needed to be to the 4.11.2 version, Social Counter -> 4.0. Clear all your caches and test it again.

Thank you for your understanding!

Hello all,

Please try to update the Social Counter to the latest version 4.0 if you are using the Newspaper 7 and then you have to clear all your caches and test it again.

Thanks.

Hello mixamex.com,

It is a little bit strange this. Please ensure that you have cleared all your caches and test it again. Basically, it is no link between the changing language to English in WordPress and the Mobile theme, though.

Thanks.

Hello kanstan,

Please notice that, until now, we do not have any bad reports regarding on this case with background-color. Please ensure that you have removed all your untested plugins and leave just installed only the theme plugins. Try to purge your CDN file if you are using the CDN, clear all your caches and test it again.

Thanks.

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn file to rule out a plugin conflict. Then check VC again. Let us know how it goes.
Thanks.

Hi,

@StockFanatic The counter works fine on your site: http://screencast.com/t/tayX5CRtu. Please note that the counter is not a live count and it;s affected by cache. So allow it a bit of time after you set it up.

@Jose: Please follow this guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ and allow it a bit of time or clear all caches after you set it up.

Thanks.

Hi,
Please make sure you use the latest version of woocommerce and the theme and disable all other plugins except visual composer and woocommerce, clear cache and reset cdn files. Then test again.
Let us know hoe it goes.
Thanks.

Hi,

1) Please update the social counter by disabling the one you have now and deleting files and installing the new plugin version which comes with the latest theme version. You must have social counter version 4.0 for it to work properly
2) There is no official soulution for adding new social icons but you can try to replicate this method for adding a new social share option: https://forum.tagdiv.com/topic/add-a-linkedin-button/
3) The name of the file must be the same as the one in the main theme. your file is named functions2/.php
4) Same as 3
5) There are lots of plugins not compatible with speedbooster that people use. We have no alternative to provide but there is this workaround: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
6) The cropping of the featured images is different for all post styles you use. There are a total of 14 post templates to chose from: https://forum.tagdiv.com/post-templates-2/
7) The homepage is the most customizable area of our theme. You chose from a total of 25 content blocks: http://demo.tagdiv.com/newspaper/block-1/ and 12 big grids: http://demo.tagdiv.com/newspaper/big-grid-1/ among other elements.
Please read the documentation here: https://forum.tagdiv.com/newspaper-theme-documentation/
8) APC is different from a caching plugin and it is compatible with sp super cache APC is a cache for PHP: http://www.inmotionhosting.com/support/website/what-is/speed-up-php-with-apc
9) Please contact your hosting provider and make sure compression is allowed/enabled from the server side.
10) Those are alternative methods. Use one or the other, not both
11) Speedbooster is for advanced users only. You placed the js inside the style css part. Please read it again and check the screenshots to see where to places css and where to place js blocks.
12) For a smart sidebar please read this guide: https://forum.tagdiv.com/smart-sidebar-2/
13) You can use a redirect to send the user elsewere if he clicks the author name: http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/

Thanks

Hello mike6209,

So, first of all, please try to do a full backup to your data, according to this documentation here -> https://codex.wordpress.org/WordPress_Backups to rule out the way can loose all your data from your database and then try to update your theme VIA FTP -> https://forum.tagdiv.com/how-to-update-the-theme-2/ because this is the surest method in this case. In the next step, you will have to disable ALL your plugins and leave just Visual Composer to active -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ (for Newspaper 7 -> Visual Composer 4.11.2), clear all your caches, purge all CDN files if you are using CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that all your panel settings were loaded in the MySQL database and you will not lose these settings. Also, if you have others customization through code, please notice that the latest update will overwrite these files and you will lose these customizations. So, if will have the backup, then you will have to re-add all your customizations for the latest update until you will achieve as you wish. Please check our change log here -> http://themeforest.net/item/newspaper/5489609 (check the bottom of the page) and there you will find what kind of modifications were made in our new update.

Thank you for your understanding!

Salut ade,

Suspectez aceasta problema temporara de care vorbesti ca fiind generata poatede plugin-urile tale care nu sunt testate cu tema noastra. Incearca sa dezactivezi toate plugin-urile active, cu exceptia Visual Composer, curata toata memoria cache si instaleaza numai plugin-urile care vin la pachet cu tema pentru a evita orice conflict ce poate aparea intre acestea si tema ce pot genera diverse probleme necunoscute. Daca problema ta inca persista dupa acest sfat, da-mi te rog URL-ul site-ului tau pentru a putea inspecta sa vedem unde este problema.
Daca doresti sa iti actualizezi tema la noua versiune, te rog sa observi ca tu trebuie sa o faci prin FTP deoarece este cea mai sigura metoda in aceasta privinta. Pentru mai multe informatii despre cum poti sa iti actualizezi tema, te rog nu evita sa citesti documentatia noastra aici -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Multumesc pentru intelegere!

Hi,
The mega-menu option does not require any plugin nor screen options. it should be there by default. Please deactivate all plugins except visual composer, clear cache and reset cdn files. If this does not fix it, please try to activate the main theme if you use a child theme. Or maybe the theme installation was faulty, then you need to do a fresh install via ftp: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thank you!

Hello

Please notice that the drop caps shortcode is working fine on the mobile theme, as you can see here -> http://screencast.com/t/wSyqy8bUG Please try to clear all your caches and test it again.
So, if you need more assistance in this regard, please provide your website URL so I can inspect it closer.

Thanks.

In order to have full compatibility the theme must be adapted to the plugin code and this will not be simple to do. I passed this information to the developer team but I cannot promise our theme will be adapted to work with wp-rocket. It will be the dev team’s decision. unfortunately we cannot change the theme code to adapt it to every plugin out there. That is why we have a recommended plugin for cache (wp super cache) This is the case with every premium theme. Some plugins work while other do not.
Thank you!

Hi,

1) This seems to be gone now. It is a common issue created by cache either a caching plugin, a cdn or server cache. It got cleared/updated so now it displays properly. The issue was the old css file being served from the cache.

2) I’m not sure exactly what the error says as we do not speak your language :). Try to activate it again and translate the error message for us so we can tell what is going on.

Thanks.