- NewsmagChild theme support
- NewspaperChild Theme Support
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewsmagWhat’s included in Newsmag theme package
- NewspaperHow to Update the Newspaper Theme
- NewspaperWhat’s Included in the Newspaper Theme Package
- ApiThe Theme API
- NewspaperFlex Block Settings Guide
- NewspaperPrimary Category: Build a hierarchy for your website
- NewsmagCustom Post Type Support
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagBreadcrumbs
- NewspaperBreadcrumbs
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
Hi,
From what I can see in your screenshot, there is a problem, the block 14 need to be like this -> http://prntscr.com/ppzpc9 please make sure that you do not have a plugin conflict with untested plugins or some custom code, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also if your thumbs look like this -> http://prntscr.com/ppzq7n -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
hello again … i deactivate all plugins and child theme but the problem not solved
what are the requirments to load the remote icon labrary for the tagdiv-composer because due to some restrictions in my server the remote icons doesn’t appear when i design a page
Hi,
I’ve tried to check your website, unfortunately, I do not have access to it -> http://prntscr.com/ppzccc
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This problem can be caused by the error that you have in console -> http://prntscr.com/pp7e50
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also the speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also make sure that you install correctly the theme.
Let me know the results!
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
What exactly is not working ?
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make a full backup to your theme before you make the update, also if you are using the child theme, please use the one that will come with the last theme version.
You can check this guide for theme update ( the update is similar for both themes ) -> https://tagdiv.com/update-newspaper-theme/
Also this is our documentation for the new child -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Hi Guys,
We need to upgrade from version: 4.7 but I’m worried there will be problems as we have customised the following in our child theme:
header.php
parts/header/header-style-1.php
There are other customisations but I don’t think they will cause a problem.
What do you think, what’s the best step to take?
David
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
– https://www.rankya.com/wordpress/how-to-fix-index-coverage-issue-server-error-5xx/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
Thank you
Hello!
Please provide a link to your website.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you install the theme as in our guide from here ->https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also I think that you have set on homepage a header template from tagDiv Cloud Library, please check it with tagDiv Composer -> http://prntscr.com/pnd9ln.
If there is still a problem, just let me know!
Thank you!
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps and make sure that you set the cloudflare as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hello!
We have inspected your website on our devices and everything worked out fine.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !