- NewsmagChild theme support
- NewsmagWhat’s included in Newsmag theme package
- NewsmagCustom Post Type Support
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagBreadcrumbs
Hello,
I’m trying to make visible all the sub-categories on my mega menu, but it looks like the limit is 4. I’m not using a Cloud Library template but the default one. I checked the td:config.php file and the number of “show_child_cat” is set to 30. There doesn’t seem to be an option to change this on the theme panel.
How can I increase the limit?
Thanks.
Nik
Hi,
Make a test, if you are removing the ads code you can save the settings in theme panel?
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem is still there please provide some more details, some screenshots or a link were I can investigate this problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please check our documentation for Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Thank you!
Hi @gmillar,
If I understand correctly you are saying that you can not longer make a new post in Newsmag
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
IF the problem is still there please try with a default theme, see if you can create a new post.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem is still there, please provide a link were I can investigate this problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem is still there you can delete the theme and install it again, in this way if you have some code in them files this will be removed.
Thank you!
Hi,
There would be one way of doing it, but it will affect all the module titles. All the theme modules use the same function for the title, the target blank link property would have to be set like this
– https://www.screencast.com/t/NUsgn5MZ
– https://www.screencast.com/t/7CpFQGNzCue
However the modification would have to be made again after updating the theme, that file cannot be modified in the child theme.
Hi,
While the smart list seems to work alright, there are other issues in that post. The sidebar appears on top of the post content – http://prntscr.com/n3hjps and the related posts section is broken – http://prntscr.com/n3hk3r
This could be the result of invalid HTML used somewhere in the post content or in the sidebar maybe, in most cases that is why it happens. Or maybe modifications of theme files in a child theme.
If you want us to take a look at both these issues, send us an email at contact@tagdiv.com and provide admin login, we may need to disable plugins or the child theme to investigate. Include a link to this topic in the email.
Hi,
If you have some customization in child theme, those will apply only on responsive version of theme, this will not apply on mobile theme plugin, so if you want to use that customization you need to deactivate the mobile theme plugin.
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
Thank you!
Hi,
You get an error in console -> https://www.screencast.com/t/w4Pcs2wgevj3
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also please try to set some size for desktop ads -> https://www.screencast.com/t/nDibC8dPevcw
Using other ads -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Custom ad spots -> https://forum.tagdiv.com/custom-ad-spots/
Thank you!
Hi,
I made some test with WPForms and for me is working normally -> https://www.screencast.com/t/ytx1T0aoC3vr please make sure that you configure the wpForms link in documentation -> https://wpforms.com/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you.
I have checked the Google amp plugin team regarding this. They have mentioned the below points.
Your theme’s stylesheet (Newspaper-child/style.css, which in turn imports Newspaper/style.css) is still massively too big at over 118 KB (1.2 MB without compression!). Again, the limit for AMP is 50 KB.
That’s why you get a memory size error in the CSS parser part, because that is simply too much for it.
A few suggestions/recommendations:
1. Try to reduce your CSS, either manually or by updating your theme. There are lots of things you can probably remove, for example everything that targets IE 11 and below
2. Reach out to your theme’s developers and ask them to reduce the CSS and perhaps even directly include AMP compatibility.
3. Try to increase your PHP memory by putting define( 'WP_MAX_MEMORY_LIMIT', '256M' ); into your wp-config.php file
Hi! Ah that’s a pity, that’s excactly what I need, too.
Might you provide a child theme code snippet – to filter mega menu posts by alphabetic order?!
This functionality is available for mostof the other blocks – so I hope it will come for mega menu in a future update soon ;). Thanks!
Hi I have customizations made on a child theme.
When active AMP and Mobile Tag Div, customizations are not seen.
Come on can I fix?
Hi there, when i try to update the theme i get the following error:
Fatal error: Uncaught Error: Call to undefined method td_api_header_style::_helper_show_header() in …/wp-content/themes/Newspaper-child/header.php:37
UPDATE: fixed:
I noticed the header.php is totally different (the change on our side was loading some custom fonts in the header). After updating this file, all is well now.
Thanks! Ed’
Hi,
This problem is usually caused by some plugins that create some conflict ( untested plugins), please deactivate all non theme plugins, also if you are using child theme ( or cache plugin ), clear all cache deactivate the cache/child plugin and try again.
Please make sure that you set the amp like in our documentation
How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
-> https://validator.ampproject.org/
Also please check some similar topics -> https://forum.tagdiv.com/topic/amp-problem-4/
Thank you!
Hi,
If you make an update to the theme all settings from theme panel will remain, only the changes from theme files will be override, so first you’ll need to make a full backup to your website.
If you are using child theme please deactivate it until you make the update.
Yes you can use it, just please make sure that you make the settings for envato plugin like in our documentation -> https://tagdiv.com/update-newspaper-theme/ ( also if you are using the envato plugin for update is possible sometimes to not synchronize with the last updates and you’ll need to make the update manually.)
After theme update please check the theme plugins to be updated and activate in specially tagDiv Composer and tagDiv Cloud Library if you are using elements from cloud -> https://www.screencast.com/t/aNq9x55w
Were Recommend to make the update manually, because in this way you’ll get from themeforest the last theme with all files ( plugins ) and documentation.
Thank you!
Hi,
If you did not solved the problem with 500 errors, this problem in some cases is provide by a low wp memory
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.
If the problem is still there https://www.dropbox.com/s/a2vyb7jqt8l231l/frontpageproblem.png?dl=0 please provide a link were I can inspect this code ( [vc_row][vc_column width=”1/1″]).
Thank you
Hi,
The problem with the mobile version that appear only sometimes can be a plugin conflict with untested plugins, please deactivate all non theme plugins, also if you are using child theme ( or cache plugin ), clear all cache deactivate the cache plugin and try again.
The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to use for pages that are made with builders ( tagDiv Composer, WPBakery ) only the mobile editor, also for mobile theme the content for pages need to be set in mobile editor -> https://www.screencast.com/t/ebUIzt4se
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please try the regenerate thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also please check for wordfence and put the firewall in learning mode (or disable any other firewall). This is the most common theme panel blockers.
Thank you!
Hi,
This problem in some cases is provide by a low wp memory
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.
Hope this helps!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins, also if you are using child theme ( or cache plugin ), clear all cache deactivate the cache plugin and try again.
Also please check a similar topic ->https://forum.tagdiv.com/topic/issue-for-amp-by-google-telling-me-missing-embedded-video/
Thank you!
