Search Results for 'child theme'

Hi,

The child theme does not work without a parent theme installed. This is a simple process, just delete the main theme folder from the server and upload the new one. Then activate the child theme. If the child theme is not working properly after the update, you will need to go over the code, because some elements or classes may have been subject to change. More about the theme update here – https://forum.tagdiv.com/how-to-update-the-theme-2/ I can not see the screenshots because there is no link.

Thanks

Hello dobryidesign,

You should try using the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-grid-style-5 .td-module-thumb a:last-child:before{
display:none!important;
}

The result is here -> https://www.screencast.com/t/UBsxouOlT

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate the issues mentioned. Please also provide a link to this topic.

@hwl58 Please create your own topic next time. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello mrpis,

Please notice that folder is included in mobile section (mobile theme plugin) as you can see here -> https://www.screencast.com/t/HaZmBqp7 Notice that the mobile them cannot be overwritten in the Child theme, sorry!

Thanks for your understanding!

Hello,

Our theme is compatible with all major browsers as it can be seen on the envato page in the right side: https://www.screencast.com/t/UY8iFvv97
You have errors on your site and that is why it does not display the way it should.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello Mudit,

Unfortunately, the Mobile Theme cannot be overwritten with Child Theme, sorry! Please provide your website URL so I can check your source page and also, so I will be able to provide a more accurate response.

Thanks for your message!

Hi,

It seems you do not have enough posts to populate more articles. Please make sure you filter the block so it has posts to load. Are you sure the filtering you use on your block provides more than the 10 posts shown now?
If this is not the case please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

hello,

Please switch to a wp default theme to see if the issue is still present. Our theme does not impact the content that can or cannot be inserted into a post. It could also be plugin related so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

You should only disable it as a test to see if it affects the footer or not. Not definitively. If the child theme does not affect the footer then Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can trace the email.

Thank you!

Hello Gaurav,

Try the code below and place it in Theme panel->Custom CSS area.

.alignleft{
margin-left: 6px!important;
}
.page-template-default .wpb_text_column :last-child{
margin-bottom:6px!important;
}

The result is here -> https://www.screencast.com/t/hznNO0OLmQFe

Thanks for the message!

Hello,

If the footer is on in the theme panel: https://www.screencast.com/t/K50B42eR and it still does not show up, then it could be a plugin that affects the footer.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Well since we are not seeing this error on our end and no other user reported such an issue, I think it’s safe to say the error is not in the theme but rather on your end.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could not be a plugin conflict but rather a js optimizatuion/minification The images on your site do not load and the js elements such as the search do not work: https://www.screencast.com/t/WqYlipKJi5v It is clear that a js error is affecting your site.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The translation should work if you load it from the load translation button. Not manual translation though. Please use the guide above and then clear all caching. If the translations do not work on the mobile theme then please disable all plugins except visual composer and the mobile theme, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Your child theme could not be updated. If you do not use custom modifications to the theme code, then you do not have to use a child theme.
Thank you!

Hi,

It seems there is a thumbnail problem on most of your blocks. If you are using a child theme try switching to the main theme to rule that out, if you have any custom code added in theme panel or the theme files please check that also. Then try regenerating your thumbnails using this tutorial here – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ After regenerating clear your cache (very important) and purge cdn files if you use it.

Thanks