Search Results for 'child theme'

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello lewinandreilly,

If you want to remove the background image effect, you should use the code below and place it in Theme panel-> Custom CSS Area.

The code is ->

.td-module-thumb a:last-child:before{
display:none!important;
}

The result is here -> https://www.screencast.com/t/AXrI62XYwPIV

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello Gil Poulsen,

Unfortunately, the mobile theme cannot be overwritten in the child theme, sorry! If you want to edit the functions for mobile theme, you should edit the following theme core file, like this -> https://www.screencast.com/t/WXkWK5ii6qM
I suppose that you do not understand very good how mobile theme works, right? So, please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. Please keep in mind that the Mobile Theme do not recognize the Visual Composer shortcode and that’s why you did not get the demo style for mobile theme. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout, and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello dinkymonkey,

I have inspected your website and I saw that you are not using the latest version of the theme, you ar using the child theme and also, the required plugins are not updated, sorry! First of all, you should update your theme to the latest version of it which is 7.7, update the Visual Composer to 5.0.1, move the theme to the main theme, revert it to the default state, clear all your additional customizations, clear all your caches and check the results. For more information about theme update, please consult here -> https://forum.tagdiv.com/install-via-ftp/ and the guide for Visual Composer update, check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If this does not fix it, you can try to reinstall the theme as a faulty theme install can also create such an error. Please use this guide: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hi,

I suggest to disable all the plugins except Visual composer, clear the cache and purge cdn files if you use it. Also try to deactivate your child theme to rule that out, and check any custom code you may have added to the theme files. If the problem is no longer there activate the child theme to see if that is causing this. If not, activate the plugins one at a time and check to see the effects. Here is an tutorial if you decide to update the theme to the latest version – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Maybe you have a plugin conflict that is preventing the load more button to work properly. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also make sure your facebook page is public so the counter can pull the like number. Please use this guide to properly set up the facebook counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Please check to see if there are any redirects being made in your htaccess file. Also deactivate all your plugins except Visual composer, clear your cache and purge cdn files. Please also check any custom code you may have entered in theme panel or added to the theme files. If you are using a child theme switch to the main theme.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If you still cannot get it to work properly please provide a link to your site so we can inspect the ad.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello dobryidesign,

Below, I gave you a code which is applied to your first Big Grid at your homepage which is Big Grid Style 4. Try the code below and place it in Theme panel->Custom CSS area.

.td-grid-style-4 .td-module-thumb a:last-child:before{
display:none!important;
}
@media (min-width: 1025px){
.td-grid-style-4.td-hover-1 .td-module-thumb:before {
display:none!important;
}
}

The code is -> https://www.screencast.com/t/ZCrV0W6KQp

Thanks for your understanding!

Hello,

Please check one more thing. If you are using a child theme, remove it and only use the main theme. If you use an old child theme and update your theme without updating the child as well, the theme will break.
If you still cannot manage to update properly, please contact us via email at contact@tagdiv.com and provide a link to your site, wp-admin with administrator rights and ftp access.

Thank you!

Hello,
It will affect future updates only if the post template files are changed (not very often) The post template files are not changed often but you should still be careful on each update to check the list of modified files. With every child theme modification you must replace the file in your child theme that is modified on a theme update. We release a list of modified files on each update so users know which one they shgould replace in their child theme.
Thank you!