Hi,
For me the ad option from them panel are working correctly in Newspaper v11 -> https://i.imgur.com/vVTwMiz.png -> https://i.imgur.com/h4jPmst.jpg -> https://i.imgur.com/UTlznFg.jpg
Yes that problem with icons can be fixed by adding this code -> https://i.imgur.com/9NQeYTG.jpg
body .tdm_block_list .tdm-list-item i {
float: none;
}
For the problem with publishing, did you made aa test using only tagDiv plugins? Is possible to have a plugin conflict. Also if you use a child theme, please disable it and make a test again.
Let me know the results!
Thank you!
Hi alokambar, what theme version are you using? also are you using child theme? can you provide some more details about how the backend are look? some screenshot will help a lot.
If you are using the latest theme version, Newspaper v11 with WordPress v5.7.2 and all theme requirements are set correctly, and you do not have a plugin conflict with untested plugins.
Thank you!
Hi,
This situation occurred only on live website after you migrate it from staging? Do you use child theme? Also the theme update was made using FTP/cPanel or the option from Newspaper> updates? This will help use to understand what can be the problem.
What you can try to use this option https://i.imgur.com/vyxJAnW.png in this way it should check the current theme version and if there are new version.
Thank you!
Hello Anamaria,
thank you for your reply. I’ve deactivated all plugins, one by one, to no avail. I’m not using a child theme or cache plugin. Would you be so kind to look further into it? Let me know if I need to assist in any way.
Many thanks,
Edo
Hello,
I checked your website and seems you use a child theme =>https://prnt.sc/18p8713, then you need to change the color in the style CSS where you have set a custom code CSS for widget h4 https://prnt.sc/18p8713 or you can use this custom code CSS =>https://www.screencast.com/t/W6ZjfbHEf
.td-footer-wrapper .widget .td-block-title {
background: transparent;
}
Thank you!
Hello,
This is strange, that is why, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you have the WP Rocket plugin, please disable those options https://www.screencast.com/t/8gnqPwOmpTH, clear all cache and see if the problem persists.
Thank you!
Hello!
Try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The tagDiv Speed Booster plugin has become a deprecated plugin, so please uninstall it.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check there about a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Hope that helps you!
Thank you!
Hello!
The access is denied, so I can not see your screenshot.
Please make sure you have Standard pack plugin installed and active.
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
Please give us more details about the problems encountered, with screenshots, the link to your website.
Please make sure you have tagDiv plugins activated (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).
Also, make sure the thumbs are enabled => https://www.screencast.com/t/4qHoWTmhO you can check also if there is a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Thank you!
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
First please reinstall the tagDiv Composer plugin, usually this may occur due to broken links. If this does not works, You will have to start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the result!
Thank you!
Hello!
Please edit the homepage with TagDiv Composer and check the settings from this element “Header live search”. If there is everything alright, then start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello,
Have you checked for admin-ajax error? Please verify the console when you try to save the logo , usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please send the link to your website to investigate it.
Let me know the results!
Thank you!
Hello,
That’s weird! The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know about your results!
Thank you!
