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Calin
tagDiv Staff

Hi,

The “Buy now” is a menu element that is set in theme panel here -> https://i.imgur.com/Arv4TEq.png if you remove that menu, or if you change it this will be remove in the top bar.
But note, that you are using a cloud header from tagDiv Cloud Library, this can be edited with tagDiv Composer not from theme panel.

Thank you!

Calin
tagDiv Staff

Hi sentierol,

This can be achieve if you are using a single post template from tagDiv Cloud Library, then you can edit the template with tagDiv Composer and use drag and drop to move the comments before related articles -> https://i.imgur.com/6cbqCvQ.png -> https://i.imgur.com/CF0zkdB.png -> https://i.imgur.com/G16hkE9.png

Thank you!

geraldinetay27
Participant
#0

Hi, we have imported the following header – https://cloud.tagdiv.com/header-template-27/. However, after migration, the ssl lock sign is not showing because it is showing the image from the old staging site.

This is the error from the console. Image ‘http://travelholic.gigaquirks.net/wp-content/uploads/2020/02/201900229dd9abd3-ded7-b9c6-87e4-e8ec0011ab12.png’

Can you please assist us in where to make the necessary changes?

https://singaporetravelholic.com/audio-experiential-tours/

radiantspotlight
Participant
#0

Error Received: Invalid reply from server endpoint.

I have tried to open, but can’t seem to get this to work.

Ben Lee
Participant
#0

Please help

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, tagDiv Cloud Library.

First, visit your website (https://www.benarticle.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.benarticle.com/wp-admin/update.php?action=update-selected-themes&themes=hueman%2Ctwentynineteen%2Ctwentytwenty%2CNewspaper&_wpnonce=00bc229aed) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://www.benarticle.com/wp-login.php?action=enter_recovery_mode&rm_token=iuY4mBnpkQF0WApo7ugIRG&rm_key=B0DVQHMuHswxjBvGFfXqv9

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4.2
Current theme: Newspaper (version 10.3.5)
Current plugin: tagDiv Cloud Library (version 1.4 | built on 01.04.2020 8:57)
PHP version 7.0.33

Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 1358 of the file /home4/benartic/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php. Error message: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’)

TokkerG
Participant
#0

Hi, I’m a new customer.

For the Template ‘Style News Pro’ I’m trying to find the place where I can adjust the following colors:

http://blijferbij.nl/wp-content/uploads/2020/07/Where-the-color.png

Thanks in advance.

One other thing:
It seems that when I choose a demo template, in the Theme panel, for instance on adjusting the header, I see ‘CLOUD LIBRARY TEMPLATE’ and then the name of the template. It looks like because I choose a template I’m limited in what I can adjust. Is that the case?

ppbub
Participant
#0

Hello,

trying to work with a header cloud template, when I try to save it, the icon just spins and does nothing. Is there a way to fix this? I keep running into this issue.
Thank you.

RiccardoGelli
tagDiv Member

Hi, I’ve tried the second solutions (the same I’ve done the previous time) but nothing…. how you do the translation of cloud template?

From italian list page, I click “+” under the english flag, I copy the content and save… but when I go (in English) into Theme Panel –> Template settings, in 404 doesn’t compare anything 🙁

Can you help me? thank you
Diego

itgrcapitallink
tagDiv Member

[03-Jun-2020 14:15:28 UTC] PHP Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages:
error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed in /home/customer/www/xxxx.com/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792

[03-Jun-2020 14:15:28 UTC] PHP Warning: getimagesize(): Failed to enable crypto in /home/customer/www/xxxx.com/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792

[03-Jun-2020 14:15:28 UTC] PHP Warning: getimagesize(https://xxxx.com/wp-content/uploads/2020/01/cl_logo_160x90.jpg): failed to open stream: operation failed in /home/customer/www/xxxx.com/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792

itgrcapitallink
Participant
#0

In error_log I can see the

“PHP Warning: getimagesize(https://xxxx.com/wp-content/uploads/2020/01/cl_logo_160x90.jpg): failed to open stream: php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution in /home/xxxx/public_html/xxxx/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792”

Can I solve it?

Calin
tagDiv Staff

Hi,

As I can see you are using a single post template from tagDiv Cloud Library, these can be edited using tagDiv Composer and you can use an ad box to display ads, in this can use can use the ads that you have set in custom ad 5 -> https://i.imgur.com/HSMoNJa.png

Thank you!

Calin
tagDiv Staff

Hi,

Please note that we can provide support only in our support hours and these are from Monday – Friday:8:00 AM – 17:00 PM (GMT+2). Please note that we try to answer to as many topics we can we start from the oldest to newest, once that is set a new reply in a topic this will be move the new topics, therefore it can take some time until we get back to your topic.

If you want that cloud templates from your website to no longer be indexed by Google, you need to use Yoast SEO plugin and disable cloud templates from index -> https://i.imgur.com/ApOXLWp.png after that you need to re-index your website on Google (or at list that link).

Thank you for your understanding!

Calin
tagDiv Staff

Hi ActivismNA,

If you do not want to start from 0, you can install a demo -> https://forum.tagdiv.com/installing-demos/ also if you want, you can choose witch templates to use from tagDiv Cloud library, these can be edited using tagDiv Composer, here you can check our few video tutorials -> https://www.youtube.com/user/tagdiv also you can use check our documentation from here -> https://tagdiv.com/category/documentation/ and here -> https://forum.tagdiv.com/newspaper-theme-documentation/

In case that you have some questions, let us know and we’ll help you.

Thank you!

gumball44
tagDiv Member

I swear when I delete my image, and add a new one with the same name, the former image is loaded on desktop version.. and visible In my library.. That’s really frustrating.. and I don’t know where come from the problem.

But on ?amp, the change is done.

It is a problem of cache ? (I deleted all cache, cloudflare included)

  • This reply was modified 6 years by gumball44.
Calin
tagDiv Staff

Hi,

Indeed, if you are using PRO demos, the settings from theme panel will no affect website, because PRO Demos are build using cloud template from tagDiv Cloud Library and are build/edit with tagDiv Composer. So if you want to edit the pages or templates you need to do it with tagDiv Composer, for pages -> https://i.imgur.com/FIDsl3X.png or cloud templates -> https://i.imgur.com/QUul6Mj.png
The settings from theme panel it will apply only on standard templates -> https://forum.tagdiv.com/design-post-pages-using-default-templates/

Thank you!

Calin
tagDiv Staff

Hi larchmontloop,

Sorry, I was thinking that you are referring to one of our theme functionality.
Unfortunately, Public Post Preview plugin is untested with our theme, therefore we can not say if this will work properly or not with our theme. Also most of these plugins can work with standard styles/templates but is very possible to not work with cloud templates.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

In Newspaper v10.3.3 was add a better support for WPML plugin -> https://i.imgur.com/vAjt3aG.png now you can set the header, footer, category and single template on each language in them panel, for this you need to use the translate for cloud templates -> https://i.imgur.com/Y99kgbB.png in this way on each language you’ll have only the templates made for that language, for example https://i.imgur.com/UJbzFFp.png -> https://i.imgur.com/TWZLxQZ.png -> https://i.imgur.com/CjsSkAC.png
You can duplicate a cloud template like this -> https://i.imgur.com/BLYyLc4.png after that you can edit it with tagDiv Composer.
In your case you need to do the same for 404 cloud template.

The second method is the classic one using the strings translate, this is more harder -> you need to use the this option -> https://i.imgur.com/59kl17v.png in order to use the string translate, for example for the header -> https://prnt.sc/rumozl and in WPML String -> https://prnt.sc/rumqn5 then you need to set the id of the header you want to be set for that language -> https://i.imgur.com/ghCu54I.png -> https://i.imgur.com/UAgVTC6.png -> https://prnt.sc/rumrbd

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

The font style can be change from theme panel for standard elements -> https://i.imgur.com/VeVPmgm.pngor you can use tagDiv Composer for cloud elements and templates -> https://i.imgur.com/cp6mJmI.png also you can create a strong css to use it -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Calin
tagDiv Staff

Hi,

That depend what do you want to remove, for example we recommend to use Yoast SEO, this can be use to remove the cloud templates -> https://imgur.com/ApOXLWp

Thank you!

Calin
tagDiv Staff

Hi Rinemedi,

You can fix this by changing the font size on smart list.
Now this can be done in two ways, from theme panel (if you use a standard post style -> https://i.imgur.com/jO0VU4W.png) or editing the smart list cloud template from tagDiv Cloud Library -> https://i.imgur.com/IC7keHJ.png

Hope this will help you!

Calin
tagDiv Staff

Hi VirologiaToday,

Using the amp plugin with mobile theme, this will has the mobile theme templates, (this has a different layout from responsive version).
Also you can have different header only if you are using cloud templates for desktop an responsive version for mobile, but using mobile theme or amp these will no longer apply.

Thank you!

Calin
tagDiv Staff

Hi NJJF,

As I can see from your screenshots, you have set a standard post style in theme panel, but on the post from your example https://ibb.co/fSqWVZM you still have set a single post template from tagDiv Cloud library, this can be from cache or you can have set the template as individual on this post. These can be edited only with tagDiv Composer -> https://i.imgur.com/nn8J4qp.png

Hope this will help you!
Thanks.

Vlad S
tagDiv Staff

Hello !

In order to achieve this you will have to import one Cloud library post template as you can see here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Once the template is imported you will have to edit it using tagDiv Composer: https://www.screencast.com/t/bHfJoGfK6 and after that simply remove the featured image element by right clicking on it as you can see here: https://www.screencast.com/t/CnQ01f03gA

Also, please note that you cannot set a post template for a category. At the moment you can set it globally, as is shown in our guide above, Or manually for each post. You can have multiple templates that can be designed in different ways so your website would become more diversified.

Thank you !

digitalschoolvn
Participant
#0

Hi support team

I try to access to Cloud Templates from WordPress panel. And After clicking Add New => The loading… appear then “Invalid reply from server endpoint.”

I screenshot here https://drive.google.com/file/d/1Hv9IqoN72_qxd2iYB52ntenyke6LTAFX/view?usp=sharing
Please check
Thanks

13fcm
Participant
#0

Had this for a while and now its getting on my nerves that I can not edit my pages text.

In TD Composer to both pages and cloud templated I can no longer edit content of text
The WP editor pop-up open but are blank when I want to edit.
And same when I want to add a new text its blank on open and any text I put there are not saved when closing the WP editor again. Simply refuse to work.

It worked long ago when I created it. I Update theme once on previous released update after when WP editor stop work.
Not long ago I updated your release what crashed my site completely and I had to upload server backup to restore.

BUT thats another issue and not related to this WP editor issue.. I will not update to last release since is seems not compatible with my site at all.

Kindly inform me what cause WP editor in TD Composer to not show or save content put.

Thank you

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