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celestially
tagDiv Member

I’m new to Newspaper too and have gotten no support so far, but I kept on trying. Like you, my site also broke and didn’t even load when I tried to activate an SSL certificate. It turned out to be a Cloudflare issue. I didn’t have plugin incompatibility issues, but backend incompatibility. It’s been an uphill battle for me as well.

Mark Gilbert
tagDiv Member

Ok, Calin, thanks – but this will leave the image floating in space, with no text around it.

I hope you will add a Style 1 template to your cloud templates. It’s a really obvious, useful, popular style to have, with its compact thumbnail image. That’s why it’s called Style 1!

Mark Gilbert
Participant
#0

I have created a blank template from the cloud library’s New Blank Single Template and retitled it. But when I hit save the save symbol circles but the green saved message never appears. When I hit close, the template closes and has saved any changes ok. But something is wrong – why no green saved message?

Thanks
Mark

icode919
tagDiv Member

Also i checked my error log and found these 2 error logs (don’t know if they are related to this issue or not, might you can help) –

[03-Jun-2020 17:53:18 UTC] PHP Warning: require_once(tdb_template_import.php): failed to open stream: No such file or directory in /path/wp-content/plugins/td-cloud-library/includes/tdb_functions.php on line 1358
[03-Jun-2020 17:53:18 UTC] PHP Fatal error: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’) in /path/wp-content/plugins/td-cloud-library/includes/tdb_functions.php on line 1358

somediagroup
tagDiv Member

Hi Calin,

Can confirm that the latest version is installed and that no matter the ad type Google ad or a manual input

ie <div class=”td-visible-desktop”>

</div>
<div class=”td-visible-tablet-portrait”>

</div>
<div class=”td-visible-phone”>

</div>

The ad still shows up right at the top of the article even when I add in a paragraph of 8 (or any number) within Article Inline Ad 2 for Cloud Template

CEDFeducation
Participant
Audio icon - topic
#0

We post podcasts and other spoken-word audio to Soundcloud. It is possible to display an icon other than the “musical note” over the featured image such as the “audio speaker icon” I often see used elsewhere?

Liu Purnomo
Participant
#0

Hallo, i can’t connect Cloud Library Templates API.
SS Can't Connect
My Wp Status

Ashish
tagDiv Member

Hi,
I understand that there is custom body class and other manual css ways to fix the problem.
But my point is if we have given options in cloud template settings (tagdiv composer) for background color, then it should work from there itself.
I am attaching image for your reference both images are representing same elements but with the default color is coming from theme style, while Tagdiv composer is modifying different css class for red color (#dd3333)

This installation I have setup on localhost so link is not available.
But if you want to replicate the issue, use Template 12 and try to modify the top header background color.

webmastermetrozita
tagDiv Member

It is newspaper related, the only problem is with newspaper theme…the cloud library! You should foresee an option to transfer this over.
It is a wrong setup to put this in wp post table you should put it in a separate table.

Calin
tagDiv Staff

Hi,

I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!

Thank you!

Calin
tagDiv Staff

Hi,

Usually the h1 is set on logo, if you are using a cloud header from tagDiv Cloud Library, you can have a different H1 per page/posts, another way is to using the Page Builder + Page Title on page template, this should set your page title as h1 and remove the h1 from logo.
If you want that your title to have the h1 set instead of logo, then please check if you are using a cloud header, if yes, then you can edit it with tagDiv Composer and disable the h1 -> http://prntscr.com/q1ohji from desktop and make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

Thank you!

Calin
tagDiv Staff

Hi,

You can get a contact page from tagDiv Cloud Library -> https://i.imgur.com/pf6R4f4.png please note that you’ll need to use a plugin for contact form like WPForms -> https://wpforms.com/ also the shortcode from WPForms need to be set in a column text in text area -> https://imgur.com/CSPcls9

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please note that if you are using a PRO demo you’ll need to edit it using tagDiv Composer becasue the settings from theme panell will affect only standard demos and templates. Pro demos were made using templates from tagDiv Cloud Library.

Thank you!

Calin
tagDiv Staff

Hi,

Please check the following topics from here
-> https://www.lifewire.com/503-service-unavailable-explained-2622940
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

In order to reduce the admin-ajax.php please check those articles -> https://www.hostinger.com/tutorials/how-to-fix-admin-ajax-file -> https://www.cloudways.com/blog/reduce-admin-ajax-php-related-server-load-wordpress/ -> https://medium.com/visualmodo/how-to-reduce-admin-ajax-server-load-in-wordpress-5ba49a5a3185

Hope this will help you!

Vlad S
tagDiv Staff

Hello !

All the cloud library changes are stored in your database, you will have to ask your host to restore your database.

Thank you !

Calin
tagDiv Staff

Hi,

In tagDiv Cloud Library, you can get only sections/blocks, homepages/pages, here is no template for pages, only for posts, only the templates will be display in cloud templates, the homepages/pages will be add in pages -> https://i.imgur.com/Mh19olR.jpg -> https://i.imgur.com/ueo3AE2.png

Thank you!

nimbukofficial
Participant
#0

Why i can’t access the cloud library. It always says “Invalid reply from server endpoint”.

Calin
tagDiv Staff

Hi,

That is an ad, most probably an adsense, if you want to set the ad in sidebar too, then you need to check first if you are using a cloud template or a standard template for posts. If is a cloud template the ad need to be set with tagDiv Composer in ad box element, if is a standard template, the code can be set in a sidebar widget that is assigned to that post.

Thank you!

Vlad S
tagDiv Staff

Hello !

As you can see here your comment options do appear: https://www.screencast.com/t/khbgvJAAoy

I personally will recommend you to use Cloud Library post templates as you can see here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

valsim
tagDiv Member

When I install Classic Editor it solves the problem for posts and pages, but I still can’t update Cloud templates.

Thanks for your help.

Calin
tagDiv Staff

Hi,

If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).
If this is not the problem please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Mark Gilbert
Participant
#0

Absent a simple Style 1 template in post cloud templates, I am trying Single Post Bg Featured Image – but the caption assigned in Media doesn’t appear. It can at least be sized to avoid the ridiculously large image of Single Post Featured Image, but it needs the caption. Can this be made to appear?

Single Post Featured Image has the caption but cannot be resized (let alone integrated as cut-in to the text like the sensible Style 1).

When will Newspaper offer a Style 1 cloud template or the features above? At the moment I am spending hours on laborious workarounds to try to get close to Style 1. The limitations of cloud templates seem enormous.

Thanks
MG

Calin
tagDiv Staff

Hi,

1. You can use tagDiv Composer and add the icon element ->https://i.imgur.com/wSvYyhX.png -> https://tagdiv.com/tagdiv-composer-page-builder-basics/this should work, just make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

2. The popular post sorting requires this option to be active in the theme panel
https://forum.tagdiv.com/7-days-post-sorting/
Once you activate that setting the theme will start counting the views posts get. For this to happen the post views have to be active – http://prntscr.com/nli2rx

3. Unfortunately, there is no Archive plugin tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

4. Please make sure that you use tagDiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/ -> https://i.imgur.com/HVxBdFO.jpg

5. Indeed now in last version if you are using Visual Composer with cloud templates can appear problems, using only with tagDiv Composer can work, but tagDiv Cloud Library must be disable.

6. You can add social icons using tagDiv Composer -> https://i.imgur.com/MQNJE7q.jpg or if you are using some standard demos, you can use the social from them panel -> https://i.imgur.com/T2IfzcD.png

Thank you!

Calin
tagDiv Staff

Hi,

Please note that the post content need to be translate in each language you have in order to be display, the same is with the cloud template, you need to have one for each language.
Please check this similar topic -> https://forum.tagdiv.com/topic/the-wpml-integration-is-buggy/

Thank you!

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