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when I click on the cloud templates and then when I click on “Add New” button it sends me the error with “Invalid reply from server endpoint.”. I also added the line “define( ‘WP_MEMORY_LIMIT’, ‘256M’ );” in the wp-content.php that you mention in one of the replies that I have seen.
Kindly review this and help me, please. Thanks,
Hi,
I have added a cloud header template and set it as sticky. https://templatetester.com
However, the menu doesn’t work as sticky even though on the zone manager it is set to be sticky.
What could be the problem?
Another question about this. I want the site to be full width. How do I achieve this without the Cloud Library? Because I want to add an additional text field in the category page template, but you said I shouldn’t edit the Cloud Library templates. I want to stetch the rows and have 1400 px content.
Hello !
In order to do that you will have to use a single post template from the cloud library: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ After adding a template you will have to add a Text With Title Element and add the shortcode in the text Mode: https://www.screencast.com/t/bQwyV5oS7Vy0
Thank you !
Already checked this
https://drive.google.com/open?id=1jw3r7huVibcd-QQdxQpBJ3K0kGLiB1qr
Here the System Status Screenshot.
I’ve also tried to switch back to previous php version (BTW nobody touched this and it worked perfectly till this morning).
Deactivated all the external plug in.
Rechecked the Configuration request 2 times.
Increased the wp memory till 500 with no luck and switched back to 256 (as it was from the first time i started using Newspaper).
It only come back on line if i switch off tag div cloud library but i loose the header template doing this.
I’ve spent the entire morning troubleshoting this..my client is completly MAD.
Please do something.
Best
Hi,
Yes, that website is build with our theme, you can use a demo that is similar.
Installing demos -> https://forum.tagdiv.com/newsmag-installing-demos/
tagDiv Composer tutorial ->https://forum.tagdiv.com/tagdiv-composer-tutorial/
Cloud Library -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Thank you!
Hi,
Yes, you can, if you are not using cloud templates, check the Theme panel>Categories http://prntscr.com/op06bq ->https://forum.tagdiv.com/default-category-settings/ and set a sidebar on individual category.
If you are using a category template from cloud, then you’ll need to set for each category you want to have an separate sidebar other category template ( usually a duplicate one with other sidebar).
Cloud Library Category Templates -> https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Hi guys,
from this morning the site it’s down
(Invalid reply from server endpoint).
I’ve tried debugging it and if i turn off the tagDiv Cloud Library it’s back on line (without the composer elements i’ve used from the library).
The requirement are ok.
I have the latest php version.
I’ve already sent you an email and i’m opening this topic ’cause maybe can help other peoples with the same problem.
Hope this can be fixed ASAP.
Best.
Hi,
How about other links that are in the posts? Is there any way to remove those? For example I use a lot of SoundCloud links and they totally broke the description. You can see if you go and watch my website (link in my second post). Thanks!
Hello,
thanks for your remark.
I’ve checked all configuration parameters, WP Memory Limit is 256MB/request.
I wonder whether the web service which is used to deliver the templates works fine:
POST on http://alfa-webcms.alfa-cloud.net/index.php/wp-json/td-cloud-library/td_cloud_proxy?uuid=XXXXX
stops after a time-out of exactly 50 seconds (reproducible).
Regards
Stephan
Hi,
Please try those suggestions to fix the 524 error:
Cloudflare throws 524 an error on my server -> https://stackoverflow.com/questions/43489801/cloudflare-throws-524-an-error-on-my-server
Community Tip – Fixing Error 524: A timeout occurred -> https://community.cloudflare.com/t/community-tip-fixing-error-524-a-timeout-occurred/42342
How To Fix HTTP Error 524 & 522 -> https://www.sycosure.com/blog/http-error-524-fix/
Hope this will help you!
Thank you!
Hi @webjump,
Did you try to change the background image how I show you in above screenshots?
@dereklc
1. The process to get a cloud template/page you’ll need to “Create Page” -> http://prntscr.com/ooxben -> http://prntscr.com/ooxbj9 -> http://prntscr.com/ooxbo1 -> http://prntscr.com/ooxbvr
2. Just make sure that you set the full image not a thumb http://prntscr.com/ooxck1 also the space that you want to cover are fit with the image size.
3. Please check this article When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Yes, is possible that the plugins that you have activate to slow the speed, also the images/videos etc can slow the speed, but from what I can see the speed of your website is increasing now http://prntscr.com/oox0mm -> https://gtmetrix.com/reports/templatetester.com/eqn8uSwM -> http://prntscr.com/oox1m9 -> https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Ftemplatetester.com%2F&tab=desktop but there is still need some improves to increase the speed.
Also our developers are working for a new version of the Newspaper theme that will be more light and faster, is possible that in this moment our theme to be a lite big because have a lots of features on two planes ( default and cloud ), I think that in the coming updates this problem will be solved.
Thank you for your understanding!
Hi,
Using cloud library I do not think that this will work, only with the default theme files, the cloud library are a very delicate files, and will crush quickly, if the code is not set well or you forget about the changes made in plugin files; also the cloud temples can not be set in default child theme, there will be nee for some custom work to the child theme files in order to work with cloud files.
What you want to achieve is quite complicate, because after you made the changes and you want to edit the cloud templates to have problems, also making an theme update can be hard, because you’ll need to recheck the compatibility.
So this can work but I can not say for sure that it will work 100%.
Thank you for your understanding!
Hello !
You will have to add a header template from the Cloud Library and edit it using the tagDiv Composer. Find out more about it here: https://forum.tagdiv.com/header-manager/
Thank you !
Hello !
Please make sure that you have activated the TagDiv Cloud Library plugin as you can see here: https://www.screencast.com/t/pLLnK4wY
Thank you !
Hello !
If you want to remove your header you will have to add a header template from the Cloud Library. Find out more about it here: https://forum.tagdiv.com/header-manager/
Thank you !
I have investigated a bit and if I flip my phone to get it “widescreen” the thumbnails of the articles looks fine but when I hold my phone normal it looks like the picture in the link. https://cloud.h4ck.se/index.php/s/4bGz7j5zetnmXmq
should I change the size of the thumbnails? if so, how do I do that.
Hi.
I’m not sure how this happened. But when I surf my site using mobile phone my listed latest articles are all messed up. When I use a desktop computer everything is looking fine.
Here is a image how it looks on my mobile.
https://cloud.h4ck.se/index.php/s/4bGz7j5zetnmXmq
My site is https://www.h4ck.se
Hello, I’ve got the same issue.
I’ve found a “timeout” error in my browser console when trying to access the list of templates, please refer to the screenshot (https://drive.google.com/open?id=10wjBG976DSbY2Nndps7dCupiyHIGsuD7) attached.
(All system parameters are set according to the requirements described in https://forum.tagdiv.com/requirements-for-newspaper/)
Any idea? Does the cloud template server try to connect my web page (which runs with http only)?
Regards
Stephan
Hi,
Only the admin and editor have the access to edit the cloud templates, the rest of them have only access to see the cloud templates, the changes that the made will not be save, you can test this to see how is act the tagDiv Composer when you try to edit with a lower role .
Thank you for your understanding!
Ok, thanks. So I make my template through the Cloud Library and when I’m done I can take the template, have it edited by someone and put it in the cild theme folder?
I imagine that if I want to edit the template later I have to take out the custom code temporarily and put it back after editing. You think that will work?
Hi,
Indeed in cloud templates you can not chose the ads size, you’ll need to add it manually after this guide https://support.google.com/adsense/answer/9183363?hl=en&visit_id=637006076689424888-346143683&rd=1
Hope this will help you!
Thank you!
Hi,
Please notice that the speed of your website depends on how well your site is optimized.
Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
After you’ve made all the theme requirement try again, the tagDiv Cloud Library should work.
Thank you!
