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Nerdygamrs
Participant
#0

New user here… and I can’t figure out how to 1) access the block settings or 2) use the tagDiv Composer. I’m using the Newspaper 8 with the sample posts/images. When I’m on the ‘home page’ and I click “edit with TD composer’ in the top nav bar, I get taken to a page where I can add an element… but there’s not content on the right side of the page (on Newspaper 8’s training video… the video shows content on the right side of the page that can be edit… my screen is blank). When I go to an existing page in the demo, and click on ‘Edit with TagDiv Composer’, i get the same thing: ability to add an elemnent (showing on the left side of the screen… and a totally blank page on the right 2/3 of the page… in other words, nothing to click on to edit the block content titles.) I’ve read the tagDiv Composer tutorial and Block settings guide… but can’t figure it out. Can you help me understand (e.g. step-by-step how to edit content block titles… and, when I’m in TagDiv composer, how can I see the content to edit as shown in the TagDiv composer training video). Thank you.

digitalaltitude
tagDiv Member

Hey, Newspaper is already activated. The part about activate theme does not show up as its been activated since it was bought.

The issue I am having is the visual composer 🙁

thanks

fabinhoalmeida
Participant
#0

Hello friends, from yesterday to today TagDiv Composer stopped working suddenly for no reason.

When you try to edit any page or even a new page, it tries to load, however it enters infinite loading, without opening the visual composer editor blocks.

In the inspect Chrome browser console function, the following error appears:

x Uncaught TypeError: Cannot read property ‘next’ of undefined

js_files_for_wrapper.min.js:18

at Object.multiNext (js_files_for_wrapper.min.js:18)
at Object.parse (js_files_for_wrapper.min.js:18)
at Object._getPostOriginalContentJSON (js_files_for_wrapper.min.js:192)
at js_files_for_wrapper.min.js:383
at Function.m.each.m.forEach (underscore.min.js:5)
at js_files_for_wrapper.min.js:383
at Function.m.each.m.forEach (underscore.min.js:5)
at Object.updateSavedShortcodes (js_files_for_wrapper.min.js:382)
at Object.init (js_files_for_wrapper.min.js:365)
at js_files_for_wrapper.min.js:385

See the printscreen: https://www.screencast.com/t/gmmbZuKbLC

Remember that I tried everything, accessed through several browsers, disabled all the plugins and even tried to go back to the previous version of Newspaper, but nothing worked.

The only thing different that I remember doing yesterday, before the problem, was to test the new function to save sections (shortcodes, rows) the templates, to use them on other pages. However, I do not know if this may have influenced the error.

I hope you find the fault.

Thank you!

cloudappi
Participant
#0

I’m trying to update a shortcode for a child template, its posible customize a custom shortcode on a child-theme folder like visual-composer with vc_templates ¿?

Like this https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524294/vc+set+shortcodes+templates+dir

Thanks !

dunies
tagDiv Member

Now with deactivated the tagdiv composer, pretty photo works great.

Apart from that, today something weird happened Simon.

I was working till late hours and site was fine. In the morning all my settings and options have been lost and back to default. Is there something I have to deactivated to prevent this from happening again?

Simion C.
tagDiv Staff

Hi,

I am using the version of Visual composer included in the latest theme package, there is no problem with the button element
https://www.screencast.com/t/x79QyImQVsxp
I see that the button element on your screenshot does not look similar to the one in this version of Visual composer. The plugin bundled with the theme works properly, but maybe you are using a different version, or you have updated the plugin.
Note that we will provide updates for Visual composer in theme updates, after they have been tested
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please also check the theme system status parameters, in some cases there are saving issue when there are insufficient resources
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameter values if needed.

Thanks

Simion C.
tagDiv Staff

Hi,


@chris-vision
I believe you are referring to the tagDiv composer. If the theme system status is set according to the guide provided above, try deactivating all plugins except theme plugins and check if this has any effect. Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

All the plugins are provided in the theme package
https://forum.tagdiv.com/whats-included/
https://www.screencast.com/t/d1dCm3yW
Please check in that plugins folder and Visual composer will be there. The folder you mention contains only plugins that can be installed through the theme plugins section
https://www.screencast.com/t/rmjjZ8Uifw

Thanks

mrgergoke
Participant
#0

Hello,

I cant save the button element in the wordpress admin, even if i wrote down all the credentials.
What should I do now?
https://snag.gy/aqXVUC.jpg
thanks,
Laszlo

Catalin
tagDiv Staff

Hello Micrograde,

First of all, I will thank you for your interesting in our items. So, the most important this is to make sure if you are using the latest version of the theme, installed via FTP way according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, check the status of the plugins to be updated to the latest version of them. Also, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please notice that our TD Composer has been fully tested with the default theme state and should work as expected, without any problems.
If the problem is still there, you should make a new clean install to another sub-domain for testing, use only the plugins that come bundled with the theme core files and check the results.

Thanks for the message!

thiagomistermagoo
tagDiv Member

I removed WPBakery Page Builder plugin and TD composer worked again.

thiagomistermagoo
tagDiv Member

I removed WPBakery Page Builder plugin and TD composer worked again.

thiagomistermagoo
tagDiv Member

I removed WPBakery Page Builder plugin and TD composer worked again.

thiagomistermagoo
Participant
#0

I tried to change the home page, but when I click edit with TD composer, I just get a infinite loading rotating. I can’t continue editing. What can I do to fix this?

I tried to reinstall the td composer and js composer (bakery) plugins, but nothing works. I reset the cache from google chrome and wp cache, but nothing happened, the error continue.

gene-m
Participant
#0

Hi, I recently tried to change the home page, but when I click edit with TD composer, I just get a loader rotating and nothing happens. The page is blank. What can I do to fix this? It happened with the previous version and I just updated it and same thing.

stephanwhelan
Participant
#0

Hi guys – got an issue with trying to use the Image Box element in the TD Composer. We are trying to add a new Image Box element onto a brand new row on our homepage, however once we add the image box element there is no options to actually add or edit anything on the element. See screenshot: https://monosnap.com/file/Kk2ZdYYQVQYVXmEmWLM18mi7FS7Yy3

Any ideas?

Thanks!

Stephan

digitalaltitude
Participant
#0

Hey guys, My visual composer is saying that I need to activate my licence again?

The licence came with the Newspaper theme, in fact it was bought with the newspaper theme.
So, no idea what is happening here; please let me know.

Thanks

bemibel
tagDiv Member

Hi Catalin,

After investigating, I solved most of the problems.

1. The problem number one was the plugin Speed Booster, doing strange effects on mobile version.

2. The second problem was the custom css. By default, the theme loads the css at the end, and that was the problem of the strange effects at loading. What I did is install a Custom CSS plugin that allows me to load the css at the beggining, and then the problem disappears.

3. The third problem, and I have not solved it yet, is visual composer. When you choose full width for a row, the row loads less width and after a second it turns to full width, producing an ugly effect. Why? This is probably a theme bug, because I checked other websites made with Newspaper and EVERYBODY has the same problem using full width rows with visual composer.

So my questions are:

1. Can you propose a new setting for the next update that allows you to chose if you want to load the css at the beggining or at the end?

2. By now, and to avoid installing a plugin for custom css, there is any code that I can use to load the css at the beggining?

3. Is there any way to solve the problem with visual composer and full width rows?

I want to say that most of the problems are theme bugs. Speed Booster is a plugin made by TagDiv, and it produces errors. The theme loads custom css at the end by default and you can’t change it. Finally, there is a problem with visual composer and the theme, loading late full width rows made with VC.

I would appreciate that this time you can help me finding solutions to my problems, at least at the visual composer bug.

Thank you.

Bernat

blithe
tagDiv Member

I am using cloudflare and cloudflare ssl. I don’t think it causes that. Tried disable all plugins, it doesnt work either.

I am using technology demo. Also tried go with non https, chrome incognito mode, they don’t work either. I can see icons that implemented in demo content but If I try to change icon from composer, it shows nothing.

  • This reply was modified 8 years by blithe.
Micrograde
Participant
#0

Hello,
I’m not going to be able to use all the technical jargon to explain this but my colleagues and I think we have enough information to assume there are some bugs or stability issues with this composer.
I have lost work three times now due to the composer throwing up errors and messing up the entire page however looking like it is all working fine in the composer itself. I have been checking now every single action in preview mode to catch the issues and I can list them here:

1. cant use the title text block without title or it breaks the page entirely throwing up errors on many rows unrelated.
2. sometimes can and sometimes cant use the column text block as per the above
3. Trying to build simple boxes on pages that are not the full width of the page and not including the title one must isolate the two. This sometimes works sometimes not.
4. Cant adjust main header title to be on the left or right just middle.
5. Using padding on the above to place at left or right is not responsive so ends up sizing down badly in the page.
6. Moving the blocks up and down the page sometimes works and sometimes you cannot change position till we close out the page entirely and pull it up anew. Sometimes this still does not work.
7. The composer bluntly just stops loading the save and infinitely loads. Requiring a reboot of the page as above losing work.
8. WP editor infinitely loading and not coming up.

I’m a novice but I am pedantic. It takes so much work to keep checking every step of the way that the page has not been broken as nothing shows on the front end. The phrase shortcodes not closing completely has been used.

My question to you is this, surely there is a way to build a custom page on here using padding for boxes without headers. Also it seems there is a hidden rule of thumb on when you can and cant use the column text editors in line with the header etc.

I would love to have this demystified as the general tutorials all deal with simple drag and drop of category blocks but we need more customization on some pages than that.

Thank you!

bso
Participant
#0

Hi,

I try to update Visual Composer and I go to Newspaper/includes/plugins and there is not a file – js_composer.zip? Where can I find that file?

Best,
Bartosz

Simion C.
tagDiv Staff

Hi,

I have tested the composer icon element, there is no problem for me
https://www.screencast.com/t/G4VOZdqnWN
Please check the theme system status parameters
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase them if necessary, to the recommended values. Additionally try deactivating all plugins except theme plugins, check if this has any effect. Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

You simply have to edit the page with the tagDiv composer and configure the grids, blocks and other elements to display your own posts
https://forum.tagdiv.com/block-settings-guide/
https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks

Simion C.
tagDiv Staff

Hi,

A first step in this case would be to check the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters mentioned in the guide if necessary. In most cases insufficient resources are causing issues with the composer functionality.
After doing this check if the issue is solved. Additionally you can try deactivating all plugins if possible, except theme plugins. Then check again.
Please let us know if there is still a problem after trying these suggestions.

Thanks

Simion C.
tagDiv Staff

Hi,

Please edit the page with the tagDiv composer and configure each grid, block and element to display posts from your own categories
https://forum.tagdiv.com/block-settings-guide/
https://forum.tagdiv.com/tagdiv-composer-tutorial/
You can create and set your own menus as well
https://forum.tagdiv.com/main-menu/
https://forum.tagdiv.com/mega-menu/
Please let us know if you have further questions or you need help with something.

Thanks

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